for SAP
320 356
620 640 660
924 960
732
36
384
Optimisation Services
0344 846 3333 | uk.insight.com
There is always an opportunity to improve, but it takes time, resource and deep knowledge. Where do you start, what do you look at and how do you go about it? In today’s complex software and cloud environment you need to be both a technical and commercial contracts expert to truly make a difference. Insight has SAP licensing consultants who have deep expertise, knowledge and experience in all things to do with SAP licensing, gained through previous licensing, commercial contracts and auditing roles within SAP. We deliver the right insight, guidance and expert help at the right time, so you can be in the best position to maximise costs, reduce risks and achieve a greater return on your investments.
Click me!
Introduction
300 320 340
604 640 676
1244
940 960 980
Optimisation Services for SAP
uk.insight.com
3
2
..............................................................................
16
About Insight
14-15
Audit Defence Service
12-13
Optimised Commercial Contracts
10-11
Optimised Licensing Solution
8-9
Transition service to S/4HANA or Cloud
6-7
Digital Access Review Service
4-5
Measurement Guidance
2-3
Contents
It is a contractual obligation to carry out a system measurement, usually in a fixed annual cycle agreed with SAP. As a SAP client your must submit usage data with the License Administration Workbench (LAW) tool. However, this tool is not always accurate and can result in higher licensing requirements. LAW does not optimise USMM data, nor does it reflect special terms or account for redundant and unused licences.
Support to provide an accurate mandatory annual SAP measurement to avoid both wastage and hidden additional costs. We will help you produce an accurate and fit for purpose annual report for SAP.
Our Service
4
5
• Avoid financial exposures. • Support in providing an accurate LAW report. • Reflect areas that are open to interpretation. • Address areas of user and licensing administration that have unnecessary cost impacts in LAW. • Improve future governance and commercial awareness
Your Outcomes
• Lead a kick-off meeting and align internal stakeholders. • Request necessary data: - Systems and measurement plan - USMM / LAW files - Contracts and entitlements • Simulate the LAW measurement by performing a “dry run”. • Provide recommendations to mitigate compliance risks. • Provide an optional repeated simulation after changes are applied. • Deliver a risks and recommendations reporting, including process observations.
How we deliver
• Client had to send the annual reporting with LAW 2.0. • We supported the preparation of the measurement, including data checks. • Client had a clear position of the impact of its licensing position. • Client was able to submit LAW accurately and on time.
Where we have helped before
Underestimating the time required to deliver your SAP system measurement can prove a costly mistake.
7
6
• Reduce audit risk of unforeseen and unbudgeted costs. • Improving ease of decision making through transparency and visibility.
We help clients understand their current position and how to mitigate any exposures which may currently be hidden. Addressing current and future risks concerning digital / indirect access to SAP systems. We support and advise you to find solutions through scenarios and options, to best reduce future commercial exposures.
• Conduct workshops with you to understand your current environment and high-level development projects that will interact with SAP systems. • Perform analysis across your entitlements and contracts. • Help you to understand the current impact of digital access. This can include a high-level assessment or deep dive analytics. • Support you in optimising SAP licensing for digital access with licensing efficiency of indirect use in mind. • Model the cost impact of the SAP document-based licensing metric and defining required access definitions and clauses. This allows better informed commercial discussions with SAP. • Identify potential conversion credits from previous purchases that can be applied to indirect access arrangements. This helps minimise financial exposure and maximise discounting opportunities.
The Digital Access model is positioned as a more transparent and predictable alternative to the Indirect Access model, but it too has its challenges. In some cases, customers are better served remaining on the Indirect Access model.
Indirect Access can expose SAP customers to substantial incremental fees, especially with SAP’s vague definition of “use” makes avoiding out-of-compliance fees a real challenge.
9
8
• Obtain the right commercial licensing agreement for your future SAP investments. • Make an informed strategy decision based on clarity of the benefits and risks of different approaches to S/4HANA. • Improved negotiation position based on deep knowledge and experience provided.
• Conduct workshops with you to understand your future strategy for SAP and IT roadmap. • Review your contract, contrasting it against SAP’s new general terms and conditions (GTC) document for on-premise and cloud, especially for SAP RISE. • Review your entitlement (including for S/4HANA) and identify possible S/4HANA successor products, highlighting key differences in user rights and required functionalities. • Build an overview of the contract clauses that are likely to deliver reduced costs in the future structure. • Provide guidance on the benefits and limitations of different SAP support models, including the impact they have on planned migration paths for product or contract conversions. • Support to understand and use SAP extension policies upon conversion to cloud contracts.
Our service helps you navigate the options versus the most common perpetual model. We deliver guidance around strategy and licensing when moving from ECC / on-premise to cloud and/or S/4HANA. The result is being able to make an informed choice that considers both the financial and contractual impacts.
Defining and estimating the bill of materials (BOM) costs for S/4HANA is a challenge. S/4HANA and SAP RISE are difficult to evaluate. The bundling and lock-in considerations for a custom private or public cloud are hard to assess. S/4HANA cloud provides SaaS options, but can be a challenge to procure and contract.
Clients migrating often do not utilise the value in past investments or maximise conversion programmes.
11
10
• Client wanted help to prepare for a contract renewal discussion. • They had potential challenges with compliance for named users, limited visibility of prohibited concurrent use, and risks in their contractual conditions. • Results included: -25% reduction in non-compliance -Introduced new, cheaper named user types -Supported annual measurement -Improved discount position for named users
• A clear view over your deployment of SAP software, covering users and systems. • Insights from baseline to support licensing negotiations. • Identification of ‘shelf-ware’ and risks. • Advice on how to optimise your footprint.
• Facilitation of your data gathering requirements. • Perform analysis across your entitlements and contracts. • Review user allocations, digital / indirect access and in-scope system deployment. This can be performed in conjunction with your existing tools or standalone. • Compile our analyses and discuss our observations and recommendations in an optimisation workshop. • Following your input, we prepare our optimisation report.
Assess your current position and develop your licensing requirements aligned to your IT roadmap.
What if you could have a clear set of options that align to your future IT strategy and meets your demands? You could be in a stronger position to anticipate, predict and plan your future IT investment and above all reduce TCO and maximise ROI from your SAP investment.
More often than not, organisations are caught out and put on the back foot because they do not have a clear picture across entitlements, consumption, compliance position, risks or future opportunities.
13
12
• Develop a clear negotiation strategy – essential versus desired outcomes. • Obtain the right contract terms and structure through our market leading experience. • Supports your future requirements and utilise the value obtained – e.g. cloud, emerging products and licensing structures. • Reduce wastage by only procuring what you need.
• Provide focused support and constructive challenge to your client negotiation team. • Advise you on SAP communication strategies. • Work with you to determine negotiation strategies and options related to mid or long term strategy including commercials, contractual contents and terms. • Explain levers and fallback options that can be used with SAP. • Prepare and present our recommended approach with supporting analysis.
What if you could develop a SAP engagement strategy that has flexibility to meet both your current needs and future IT roadmap? You could be in a stronger negotiation position based on detailed market intelligence and benchmarking with deep knowledge of where you can negotiate more advantageous terms to suit your business. The result is an optimised contractual agreement to suit your future needs.
Commercial contracts nearly always favour SAP and tie you into agreements that do not deliver the flexibility you need. This is often driven by changing licensing models and behaviours of publisher sales account teams resulting from their incentive structures.
• Client was facing contract negotiations and wanted to move to a new licensing model. • We supported the client to understand the options during the commercial migration. • We defined the benefits and drawbacks of each option, providing recommendations for discussions with SAP. • We supported the client in entering negotiations. • The client achieved an improved licensing structure.
15
14
• Minimise disruption to your internal resources. • Advice and guidance from experts with deep experience of SAP audits from both vendor and client sides. • Complete awareness of non-compliance issues and recommendations to mitigate.
• Weekly strategy and progress review briefings. • Help to avoid or limit audit activity and reduce impact on your resources. • Advise on techniques to ensure readiness, covering timetable, scope and approach. • Perform baseline activities around contracts, deployment and consumption to assess potential risk. • Conduct analyses, based on significant experience, to determine appropriate mitigations and remediation options. • Support remediation actions during the audit process where applicable and allowed. • Validate actions taken and challenge audit findings and discrepancies. • Ongoing advice during the audit period, including negotiation and settlement support.
We can help you at any point in the audit lifecycle to manage risk and reach an optimal financial and licensing outcome, even after findings have been published.
Audits can be timeconsuming and expensive.
Audit Defence
We help you manage risk before or during an audit and reach an optimal financial and licensing outcome.
• Client had an enhanced onsite audit. • We established a SAP Audit play book, checklist and process for an environment across 26 systems and >6,000 users. • Our service helped reduce the client’s exposure by around 4M Euros.
Insight Enterprises, Inc. is a global Fortune 500 Solutions Integrator helping accelerate transformation by unlocking the power of people and technology. We architect, build and manage solutions for complex IT environments. Our digital transformation services include deep expertise in cloud, data, AI, cybersecurity and intelligent edge, augmented by longstanding relationships with 6,000+ technology partners. By quickly and effectively delivering best-fit solutions, we help our clients simplify modern business processes to improve customer and work experiences, business intelligence, efficiency and growth. We’re rated as a Great Place to Work, a Forbes Best Employer for Diversity and a Forbes World’s Top Female-Friendly Company. Discover more at uk.insight.com.
