AI & Cybersecurity Trends
in Swedish organisations
Driven by the advance of Gen AI, businesses can no longer view digitisation as something nice to have. Both customers and employees expect them to bridge the gap between the physical and digital world.
To find out how organisations in Sweden are dealing with this trend and where they stand in terms of cybersecurity, Insight and iVox conducted a comprehensive survey.
The survey asked 150 Swedish respondents about their experiences with AI & cybersecurity. Their roles range from IT staff to middle management & senior management/executives.
Top 5 sectors represented in survey:
53%
The rest do not have an IT role but have a good understanding or are well-informed of the IT policy in the organisation.
Information Technology
Manufacturing
Public Sector
Healthcare
Engineering
23%
14%
13%
11%
9%
*Nearly
of respondents have an IT role.
Summary – key takeaways:
77% use AI tools, but only 10% have integrated them into most processes
ChatGPT is the most widely used Gen AI tool (57%)
Increased productivity & predictive analytics are seen as main benefits of AI
Protecting sensitive data & securing reliable outcomes are key concerns
Employee awareness/training is the biggest challenge for security & compliance
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•
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How we use Artificial Intelligence
How Sweden organisations use AI
ChatGPT (OpenAI)
49.6%
39.1%
20.9%
16.5%
Microsoft Copilot
Internal ChatGPT version
Google Bard
10%
Highly dependent on AI tools for most processes
34.7%
AI tools are integrated in multiple processes
23.3%
No use of AI tools
32%
Limited use of AI tools
How Sweden organisations use AI
Most popular Gen AI tools
Most popular Gen AI tools
Increased productivity
23.3%
19.3%
12.0%
7.3%
Predictive analytics
Cost savings
Improved employee experience
Top 5 AI benefits
Top 5 AI benefits
8.0%
Enhanced decision- making
Respondents that already make extensive use of AI applications are, on average, the most positive about the productivity gains provided by AI (30%). Senior managers find predictive analytics the most outspoken benefit of the technology (33%). Competitive advantage (6%) and personalisation (5%) are the least mentioned advantages in the survey.
With 77% of organisations using AI tools, the risk of Shadow IT is increasing. When people use open AI applications such as ChatGPT, they could inadvertently share sensitive data with a public database. Therefore, businesses must integrate AI into their processes & give people access to more secure solutions, such as Microsoft Copilot or an in-house version of ChatGPT.
The impact of AI on Cybersecurity
14.0%
Very advanced
60.0%
Good
3.3%
Just getting started
20.0%
Not very good
Protecting sensitive data & intellectual property
20.0%
12.0%
10.7%
10.0%
8.0%
Worries about accuracy & reliability of outcomes
Becoming too dependent, impact on critical thinking
Replacement of jobs
Lack of understanding/ requiring new skillsets
Top 5 concerns about using AI
Top 5 concerns about using AI
Level of data management practices in organisations
Level of data management practices in organisations
Upcoming challenges in managing data
Upcoming challenges in managing data
How to protect AI systems from cyber threats?
How to protect AI systems from cyber threats?
“Only 12% of respondents are certain that their organisation is completely compliant with security legislation. Some businesses still ignore it and just hope for the best”
The biggest security challenges
The biggest security challenges
2.7%
No formal practices
Keep AI systems updated
39.3%
36.7%
36.7%
34.7%
30.7%
Use strong encryption methods
Training personnel on best practices
Apply security measures tailored for AI
Conduct regular security audits
Organisations are constantly facing new threats. However, securing their systems will not be enough unless users are properly trained and aware of the risks and best practices. More focus on training staff will be essential to make progress.
Lack of employee awareness
33.3%
32.7%
30.0%
28.0%
20.7%
Rapidly evolving threat landscape
Third-party risk management
Lack of internal expertise
Complex rules
Organisations are constantly facing new threats. However, securing their systems will not be enough unless users are properly trained and aware of the risks and best practices. More focus on training staff will be essential to make progress.
In most organisations, the use of AI is still in its infancy. The focus on protecting sensitive data and concerns about the reliability of the output (“garbage in, garbage out”) are justified. Businesses need proper data management techniques to ensure privacy, security, reliability and compliance; Insight can help set up these practices.
36%
Strengthening security measures
32%
Ensuring data privacy & security
29%
Managing data across diverse systems
Ready to learn more?
Maximising organisational intelligence with Gen AI technology will be one of the most significant trends in 2024. Read our Insight Trend Report to get more insights from our experts.
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