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INTERNATIONAL SOS SUPPORT IN NUMBERS
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30%
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19%
23.5%
37%
25%
43%
51%
55%
11.5%
4.5%
6%
10%
7.5%
8%
10.5%
3.5%
0%
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Ukraine Crisis
How are we supporting our clients and their people?
John Smith, XYZ Corporation
Jan
Feb
Mar
Apr
May
Jun
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Aug
Sep
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SECURITY ACTIONS ON THE GROUND
INTELLIGENCE, ASSESSMENT & ADVICE
24/7 integrated intelligence & operations
Ukraine crisis at a glance
Phase
Time
Military build up increasing, potential for escalation communicated
24 Jan 2022 Regional Security Forecast
26 Jan 2022 Intl.SOS security personnel deployed to Kiev
12 Feb 2022 Evacuation level increased, advising clients to evacuate area
25 Feb 2022 Ukraine risk rating raised from high to extreme
21 Feb 2022 Deployment of Incident Management Team to Lviv, Ukraine
1 Mar 2022 Reinforcement of IMT into Warsaw
7 Feb 2022 Ukraine situation update global webinar
14 Feb 2022 Retainers for security (Ukraine), transport and border intelligence support stood up in Poland, Slovakia, Romania
Recovery & Implications
Incident Response
Planning & Monitoring
Russia commences expanded military operation in Ukraine
Russia moves into separatist-controlled region of Ukraine
25 Feb 2022 Ukraine situation update global webinar
25 Feb 2022 Ground evacuation of IMT from Lviv to Poland – continuing to standby to provide support clients in and around Ukraine
Risk Outlook Prediction – 10 Dec 2021
“Organisations risk being caught off-guard by rapidly changing security environments, as civil disorder and geopolitical volatility will rise above pre-pandemic levels”
Forecast Report – 3 Feb 2022
“Heightened bilateral tensions between Russia and Ukraine will be a persistent feature of the security environment, amid amplified concerns regarding Russian military movements and Ukrainian fears of an incursion…”
Assistance
Population Covered
Webinars
Digital Services
1,500+ Ukraine-related Cases 700+ Clients Assisted
7+ Webinars Ukraine and Russia: Information, Situation updates 6,000+ Participants
*since Jan 2022
100+ Clients with Declared Population in Ukraine
Heightened tensions to persist amid renewed Russian troop movement
EVENTS
We recommended an evacuation 2 weeks before the crisis officially began
Multi-competency Incident Management Team (IMT) on the ground
24/7 global integrated response
Earthquake in Turkey & surrounds
06 Feb 2023 2nd special advisory 15:12
08 Feb 2023 07:45 (local time) IMT comprised of Intl SOS Security Manager (Team Leader), CPO (Team Deputy), Paramedic, and Security Drivers arrived at Kayseri
06 Feb 2023 1st special advisory 06:04
06 Feb 2023 17:30 the decision to deploy IMT
Recovery & Continued Support
15 Feb 2023 20:00 (local time) IMT stood down
06 Feb: 1st 7.8 earthquake in north-west part of Gaziantep province around 04.17 (local time)
06 Feb: 2nd 7.5 earthquake struck about 2.5 miles (4km) south-south-east of Ekinozu at 13.24 (local time)
06 Feb 2023 CMT stood up 09:30
06 Feb 2023 RCMT stood up 17:00
Info gathering via local sources including tactical info on road conditions and infrastructure Updating advice based on locally sourced intel Coordination with local officials to support missing person /SAR requests PoA for RFAs Audio updates/Podcast
Incident Management Team tasks:
15 Feb 2023: RCMT stood down 16:00
120 Security, Medical and Operation Assistance Cases 20 Advisories 10 Party Lines 9 Audio Updates 8 Special Advisories 2 Regional Security Forecasts
SECURITY, MEDICAL AND LOGISTICS ASSISTANCE
Sudan crisis at a glance
Monthly Security Forecast
Trigger event RSF mobilised troops to Khartoum and Merowe 13.04
Clashes reported 15.04
146 Security, Medical and Operation Assistance Cases 5 Special Advisories 21 Alerts 21 Party Lines 7 Audio Updates 2 Road evac convoys for over 70 people, length of convoys 900km/17h and 22h
Tues 4.05 Crisis Management Team stood down 0700GMT
15.04 – 04.05.2023 Daily CMT meetings – 34 security alerts, 21 party lines issued
Multiple ceasefire announced, ceasefire violations recorded, essential supplies reach critical low
Client-specific security cases (RFIs & RFAs) handled by 24/7 Regional Security Centres
Client-Specific Security & Health Consulting
Port Sudan | 23.04 – ongoing hotel rooms for evacuees
Alert sent
Thu 27.04 2nd road convoy evac. Khartoum to Port Sudan Dep 0630GMT
Tue 25.04 1st road convoy evac. Khartoum to Port Sudan Dep 0610GMT
Mon 17.04 1700GMT Evacuation level raised
Sat 15.04 0800GMT Special Advisory, ACC triggered Sat 15.04 Crisis Management Team 1230GMT
Fri 14.04 Internal Escalation Call 0600GMT
RSF movement confirmed by sources on the ground Thu 13.041609 GMT Advisory
Port Sudan | 26.04 – 27.04 1st maritime transportation
Port Sudan | 26.04 – 04.05 support vehicles on retainer