International SOS has a robust and deep knowledge of the security space. With over 250 security experts spread across our 26 Assistance Centers, we deliver reliable and essential insights to our clients to advise them.
Nevertheless, exceptional cases need exceptional support. We have sourced the best security specialists in the business to partner with us in the most extreme environments. The exceptional capabilities of these security specialist partners integrate into our wider services to benefit our subscribers and their workforce.
How Can Security Experts Make a Difference to Workforce Health?
CLIENT
Brokers
Business Travel Insurers
Assignee Insurers
Special Risk Insurer
Wellness Mental Health
Consultancies
Security Specialist
Travel Management Companies
We pride ourselves on our integration capabilities. From insurance policies, to emotional support and travel booking management, International SOS will fit into your ecosystem.
We nurture our partner relationships to bring you the very best services by developing joint solutions, APIs, Direct Billing and Information Sharing. All for the benefit of your employees.
Long-term assignments abroad and remote working offer some unique challenges, so we have developed strong partnerships with several consulting companies to combine travel risk management with visa and tax management. This integration allows mobility managers to have a complete overview of the implications of each business trip or assignment.
We are now able to combine the International SOS range of services with tax and visa analysis to guarantee a fully integrated solutions for businesses with complex operations.
Find out more about how we work with consultancies here.
Employee mental health is a major concern for employers and since the emergence of COVID-19, emotional support cases recorded by our assistance centers have more than doubled. In response we have developed even strong partnerships with mental health support providers whilst also expanding bespoke specialist services
We integrate emotional support services into our standard service offering and also offer dedicated helplines. Our medical doctors and specialist providers work in symbiosis to ensure that employees are fully supported.
Find out more about how we work with mental health companies here.
International SOS has partnered with Hiscox to help mutual clients manage a range of security risks, prevent incidents and support them in the event of a crisis, all in an integrated way.
Mutual clients benefit from an operational tie-up between their special risks policy and their assistance, resulting in simplified and streamlined procedures. Should any security incident occur, International SOS and Hiscox will provide best-in-class service to help your organisation and your people.
Hiscox is committed to helping mutual clients and their personnel avoid security incidents where possible. Hiscox has therefore allocated a portion of the policy premium towards new security-related loss control services offered by International SOS.
Find out more about how we work with insurers here.
International assignees and dependents face considerable challenges as they seek the right health care during this pandemic. In some cases, there may also be concerns about personal safety and security which need to be addressed. Offering independent health and security support to this unique population in tandem with specialist insurance is a well-proven successful formula.
Direct billing with international assignee insurers will help utilise policy benefits and allow for invoices to be sent directly to insurers removing a significant administrative burden. Our insurance partnership experts will guide you to ensure a fully integrated service with global reporting is established.
Find out more about how we work with insurers here.
Insurance is normally part of a complex risk management solution for most organisations, to effectively manage the impact of unexpected costs ranging from medical treatment to security evacuations. With the many challenges offered by today’s pandemic environment, it is critical that any pre-travel advice and restrictions are understood and work seamlessly with your travel insurance coverage. The right advice will reduce the volume and value of insurance claims.
Clients also appreciate our direct billing services, allowing policy benefits to be fully utilised with invoices being sent directly to insurers for payment, removing a significant administrative burden. Our insurance partnership experts can guide your business to deliver a fully integrated service utilising our award-winning assistance services.
Find out more about how we work with insurers here.
As your trusted advisor, brokers are also important to us. They hold a significant amount of knowledge about your business and we want to make sure we understand the entirety of your needs. Over the past 30 years, we have built strong relationships with all international broking houses as well as local brokers, to ensure that we can integrate their expertise and advice into the solution we will offer to you.
As a result, we can deliver the tailored services that you are looking for.
Find out more about our work with brokers here.
International SOS has the capability to integrate with your travel management company. Your TMC provides data feeds to share your employee’s travel data to support our tracking tool and provide destination content, pre-departure briefings, medical and security alerts and pinpoint when assistance is needed.
We work in partnership with TMCs and their clients to prepare for return to the workplace and travel. As the impact of the pandemic has increased and evolved, we have provided travel policy reviews, workforce and traveler education and training. Delivering this content in partnership with TMC partners has proved essential for a successful outcome.
Find out more about our work with TMCs here.
TRAVEL MANAGEMENT COMPANIES
BROKERS
BUSINESS TRAVEL INSURERS
ASSIGNEE INSURERS
SPECIAL RISKS INSURERS
WELLNESS & MENTAL HEALTH
CONSULTANCIES
SECURITY SPECIALIST