WORKFORCE RESILIENCE
ASSIST
ASSESS
ADVISE
ASSESS RISKS
MONITOR
THREATS
DIGITAL
LEARNING
TRAVELREADY & PRE-TRIP ADVISORIES
Daily / weekly / monthly forecasts, trends & analysis.
Bespoke health & security risks assessment.
Access to a large collection of security-assessed hotels & airlines.
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Real-time location based monitoring of threats impacting your mobile and static workforce.
Evolving repository of digital training courses.
Face-to-face trainings / exercises / simulations.
Pre-trip automated advisories via e-mail.
Digital pre-assignment / pre-work / pre-travel approval processes.
INFORM
STAFF
Unlimited on-call personalised pre-assignment & travel advice.
Country health & security guides.
INSTRUCT
STAFF
Online emergency communication platform to entire workforce.
Automated crisis communication process.
SUPPORT MANAGERS
Bank of hours for access to a Medical Advisor and Security Advisor able to handle bespoke requests not related to assistance delivery.
Comprehensive actionnable plans for 40+ health, environmental, security and natural disaster threats.
24/7 ADVICE TO ENTIRE WORKFORCE
24/7 advice and expertise for domestic employees. international assignees & travelers.
Location-based health and security alerts.
EMOTIONAL SUPPORT
24/7 assessment and recommendation by a mental health counselor.
Available in 60 languages.
Proactive alerts with details of traveler / asset exposure.
Automated check-in via the Assistance App for potentially impacted people during an emergency.
TRACKER
Send and receive texts, voice messages or email from Tracker to all in an affected area.
Health & Security on-the-ground assistance.
24/7 ASSISTANCE TO ENTIRE WORKFORCE
Medical & Security evacuations and repatriations (incl. RMR).
Provision of end-to-end care through digital channels. Including TeleConsultations.
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With almost 40 years of practical experience and extensive research into organizational Duty of Care, International SOS has developed a systematic approach for delivering integrated health and security workforce risk management solutions to organizations. Now servicing 80% of the Fortune Global 100.
Workforce Resilience is our modular risk management solution, designed to support managers and employees by proactively identifying, alerting, and managing the medical, security and logistical risks associated with a geographically distributed and diverse workforce.
The backbone of our support structure is the 27 Assistance Centers we own and operate staffed by medical, security, aviation, and logistics specialists. Our team of professionals speak over 90 different languages, providing the most personalized support for any medical or security question, concern, or emergency, 24/7.
Access to our advice is immediate, unlimited, and included in the quoted cost, and can be obtained before, during, or after a trip.
See here the many reasons you can contact us.
Through our ASSESS, ADVISE, and ASSIST framework, shown in the diagram above, our Workforce Resilience solution reduces the probability and impact of incidents on your organization and ensures greater business resilience. Through engaging with International SOS, you will ensure your organization is best equipped to address the requirements of legal and compliance responsibilities, all while meeting the ISO 31030 travel risk management guidelines.
Assess Risks Proactively
Conduct health and security risk assessments to identify hazards to your people. Access location-specific alerts and intelligence. Ensure travel policy compliance with pre-trip aproval workflows.
For Employees
Awareness at your fingertips
Risk assessments and destination advice via app and phone access
Digital Learning Portfolio with interactive safety training
Resilience training and wellness resources to promote employee health and productivity
TravelReady and Pre-Trip advisories for automated travel risk policy compliance
For Managers
All-in-one platform
Location guides and risk ratings
Insight reports, forecasting, and evacuation preparedness
Real-time location monitoring of entire workforce
Airline Safety, Hotel Security and Site safety
Pandemic Preparedness
Our Unparrallelled Capabilities
Our presence is unmatched, and aligns neatly with your operational and travel footprint.
International SOS Country Presence
International SOS Country Trips & Provider Visits
Our Security and Assistance Centres
Centers of Local Security Expertise
Security Centers
Aviation Security Centers
Assistance Centers
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Advice and Support Globally
Provide 24/7 health, security, and operational assistance. Continuously communicate with domestic and international travelers through location-based alerts. Support managers with expert intelligence, advice and an integrated response approach.
For Employees
Real-time location-based alerts
Unlimited access to Assistance Centers worldwide for medical and security advice and assistance
Medical and security expertise anytime, anywhere
For Managers
ManagerView portal for location intelligence
Crisis communications and monitoring via Tracker
Bespoke expert consultations through Assistance Centers
Comprehensive actionable plans for 40+ health, environmental, security and natural disaster threats
Integrated Technology Ecosystem to Fuel Your Growth
This comprehensive solution aligns with the best practice of continuous monitoring, leveraging technology-driven tools for efficient travel risk management and policy adherence.
Travel Ready
ManagerView
Digital Learning
Assistance
App
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The International SOS Assistance App is an essential travel tool preparing, informing, and keeping you safe. The App provides personalized travel advice, real-time updates and incident alerts, 24/7 assistance from a real person when needed from anywhere around the globe or Find a Doctor - access to verified medical providers pre-trip or on-the-go.
Rated 4.6 out of 5 stars
(With over 5k reviews)
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the Assistance App User Guide
Portal
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Assist and Respond Swiftly
Deliver integrated health, mental health and security assistance whenever and wherever needed. Leverage global infrastructure and crisis-tested capabilities.
Our Integrated Approach to Workforce Risk Management in Action
We are able to provide medical & security assistance almost everywhere you will have people traveling or residing.
For The Entire Workforce
Immediate expert advice and coordination to exposed workforce
Evacuation, repatriation and response logistics
Dedicated crisis teams and extensive resources
Crisis and Emergency Management
24/7 assessment and recommendation by a mental health professional counselor in 60 languages
Cashless payment guarantees and direct billing agreements with insurers
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View Our Digital Solutions in Action
Connect with us
Let's talk about how Workforce Resilience can support your organization.
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For Employees
Awareness at your fingertips
Risk assessments and destination advice via app and phone access
Digital Learning Portfolio with interactive safety training
Resilience training and wellness resources to promote employee health and productivity
TravelReady and Pre-Trip advisories for automated travel risk policy compliance
Speak directly to our health and security experts all over the world 24/7, for accurate & timely information on changing security and health threats at your location or destination. Learn more.