Case Study - Design Thinking Workshop

Design Thinking Value Creation Workshop

CHALLENGE

Productivity surged by 66%, exceeding initial expectations.

The safety incident rate was reduced to below 2%, marking a significant enhancement in workplace safety.

The reliance on temporary labor diminished by 56%, indicating improved labor efficiency and better cost control.

The cost per unit (CPU) decreased by 35%, resulting in substantial savings for the CPG brand.

Overcoming Operational Complexity to Scale Efficiently

CASE STUDY: DISTRIBUTION

A Global CPG Manufacturer Increased Throughput and Reduced Labor Needs

Harnessing Design Thinking for Scalable Innovation

Our customer was facing a volatile and rapidly changing consumer demand market, rising labor costs, and space constraints.

We conducted a Design Thinking Value Creation Workshop that guided teams through:

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SOLUTION

Our customer’s distribution operation spanned over 1 million sq. ft., handling omnichannel fulfillment with multiple SKU storage and handling types. They needed to increase volume throughput within six months—without expanding their footprint or increasing labor costs.

Cross-functional teams executed these solutions over six months, resulting in not only cost savings but also operational improvements, including enhanced morale, reduced training time, and greater workflow visibility.

Discovery & Brainstorming

Identifying pain points and inefficiencies

Ideation & Design

Developing innovative, scalable solutions

Implementation

Prioritizing and executing top 25 opportunities

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Harnessing Design Thinking for Scalable Innovation

RESULTS

INCREASTED RETENTION

$600K Cost Reduction

Our solution resulted in an improved product handling flow, which brought about increased employee morale and retention. They were able to realize an annual cost reduction of over $600K.

Increased volume throughput within six months time in the same footprint

A Kenco CASE STUDY

CHALLENGE

SOLUTION

Discovery & Brainstorming

Identifying pain points and inefficiencies

Discovery & Brainstorming

Identifying pain points and inefficiencies

RESULTS

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