Case Study - New Refurbishment Model for Appliance Manufacturer

Cost Savings Through In-House Optimization

CHALLENGE

Faster, Cheaper, and More Efficient

Productivity surged by 66%, exceeding initial expectations.

The safety incident rate was reduced to below 2%, marking a significant enhancement in workplace safety.

The reliance on temporary labor diminished by 56%, indicating improved labor efficiency and better cost control.

The cost per unit (CPU) decreased by 35%, resulting in substantial savings for the CPG brand.

Costly & Inefficient Refurbishment

Smarter Refurbishment

Streamlined In-House Process

Kenco transformed a leading appliance manufacturer’s refurbishment process—cutting costs, reducing lead times, and improving efficiency.

Kenco reimagined the refurbishment process by integrating cosmetic and functional testing into a single workflow. By bringing operations in-house at regional distribution centers, we reduced handling, improved efficiency, and cut costs.

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SOLUTION

RESULTS

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A long-time Kenco partner struggled with slow and expensive refurbishment operations. Outsourcing to a third-party vendor caused inefficiencies, multiple handling points, and extended lead times, impacting profitability.

By optimizing the process, Kenco delivered $574K in annual savings and a 65.2% labor cost reduction, while refurbishing units at $51 per unit.

Reduced Handling

Improved Efficiency

Cut Costs

LABOR COST REDUCTION

65.2%

ANNUALSAVINGS

$574K

A Kenco CASE STUDY

SOLUTION

CHALLENGE

RESULTS

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