Headquarters:
Calgary, AB
Year founded:
1993
Number of employees:
100
Phone:
1 855 592 7444
Email:
markscommercial.online@marks.com
Website:
markscommercial.com/en-ca
LinkedIn:
ca.linkedin.com/company/marks-commercial
Adam Gaiser
Vice President
Adam Mazan
President
Tasha Smith
HR Director
Leadership
With more than 30 years at Mark’s, Adam Gaiser serves as the company’s vice president, leading a national team of over 100 sales and operations professionals. A dedicated advocate for workplace safety and Canada’s skilled trades, he champions access to properly designed PPE for all workers. Gaiser’s leadership is driven by a clear commitment: helping ensure every worker has the protection they need to get home safely each day.
Vice President
Adam Gaiser
Adam Mazan serves as president of Risk Placement Services, with responsibility over the strategic direction of the firm’s revenue-generating operations across its binding, brokerage, and program administration divisions. Prior to joining RPS, he served as vice president for the firm’s Pacific-West region. Under his leadership, the region achieved significant growth, recruited and developed top performers, and increased client engagement. Mazan graduated from the University of Wisconsin-Madison. He is an active committee member of the Wholesale & Specialty Insurance Association, serving on the internship committee, and is heavily involved in early talent development.
President
Adam Mazan
Tasha Smith is a strategic HR leader with over eight years of experience and a master’s degree in Human Resource Management and Change Management. As HR director at RPS, she leads enterprise-wide initiatives that drive talent development, cultural transformation, and performance.
Smith has launched leadership programs, shaped retention strategies, and developed a mindfulness-based meditation series now offered across RPS. Prior to RPS, she served as vice president of marketing for the Volusia/Flagler SHRM chapter and was named one of the “40 Under 40” by The Daytona Beach News-Journal.
HR Director
Tasha Smith
Christy Hutchison
Vice President, Marketing
Christy Hutchinson serves as vice president, marketing, at Risk Placement Services, where she is responsible for advancing business priorities through strategic and creative marketing programs that position the brand in the marketplace, drive client engagement, and generate demand for RPS products and services.
Hutchison’s extensive leadership experience includes roles at prominent marketing firms, where she worked across a range of industries including healthcare, pharmaceuticals. and Fortune 500 insurance companies. She is a graduate of Michigan State University.
Vice President, Marketing
Christy Hutchison
Cristi Carrington
Chief Distribution Officer
Cristi Carrington has worked in the insurance industry for nearly 30 years and is the point person for Brown & Riding’s carrier relationships. She manages the underwriting division and has developed many specialized programs for the company during her tenure, including a Habitational program, DIC, MPL, All Risk, including Wind & Earthquake, and a nationwide risk purchasing group for a top 40 nationally ranked retailer.
Carrington currently serves on WSIA’s Board of Directors and is also the organization’s PAC committee co-chair. She also serves as president of the Surplus Line Association of Washington.
Chief Distribution Officer
Cristi Carrington
Christopher Welty, PHR, SHRM-CP
Chief Human Resources Officer
Elizabeth Bounds
General Counsel
Nealy Farshadi
Principal, Strategic Client Relations
Pam Chhabra
Manager – Residential Strata
Christopher Welty joined Brown & Riding in 2007 as an HR assistant and swiftly advanced within the company. His dedication and talent led to a series of promotions, culminating in his appointment as the firm’s CHRO in 2019.
During his tenure, Welty has seen B&R more than quadruple in growth. He helped successfully integrate the company through two mergers and has been a strong advocate for many of the company’s important benefit plan enhancements. He excels at collaboration and has been a key contributor in establishing and promoting the company’s culture and offering programs and opportunities to help employees.
Chief Human Resources Officer
Christopher Welty, PHR, SHRM-CP
Elizabeth Bounds oversees Brown & Riding’s legal, risk management, and claims departments. As the company’s chief legal resource, she reviews and negotiates corporate contracts and manages the firm’s litigation, internal legal resources, and relationships with outside counsel.
She also works closely with B&R’s senior management in developing overall risk management strategies for the firm and is directly accountable to the Board of Directors for implementing risk control measures and for the facilitation and oversight of corporate liability insurance placements. In the claims department, she takes an especially active role in policy interpretation and client claims advocacy.
General Counsel
Elizabeth Bounds
Nealy Farshadi is instrumental in helping strengthen and grow Brown & Riding’s client relationships. She maintains and improves quality procedures, oversees B&R’s ISO certification, and manages the firm’s client feedback program. Her contributions enable the executive management team to act on client input effectively. As a result, B&R’s client feedback scores greatly exceed the average and continue to improve each year.
Farshadi also supports and furthers the growth of B&R and its employees by contributing to professional development within the organization and being a resource to staff.
Principal, Strategic Client Relations
Nealy Farshadi
Stephen McMillan first entered the financial services Industry when he joined GE Capital as a finance analyst in 2008, from which he progressed through roles working both onshore and offshore. From there, he moved into Pacific Premium Funding as a financial planning and analysis leader in 2012 and was a key resource in the evolution of the business, first with the successful sale to Macquarie Pacific Funding and then the following progression into IQumulate Premium Funding, where he is now the commercial manager.
As commercial manager, McMillan leads a team that is responsible for commercial analysis and business support, identifying and reporting improvement initiatives, and the securitization and treasury functions of the business.
Commercial Manager
Stephen McMillan
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How Mark’s Commercial builds PPE programs workers actually wear
PPE, Protective Gear & Industrial Safety Products
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Adam Basaldella
Manager – Claims
Stephen McMillan first entered the financial services Industry when he joined GE Capital as a finance analyst in 2008, from which he progressed through roles working both onshore and offshore. From there, he moved into Pacific Premium Funding as a financial planning and analysis leader in 2012 and was a key resource in the evolution of the business, first with the successful sale to Macquarie Pacific Funding and then the following progression into IQumulate Premium Funding, where he is now the commercial manager.
As commercial manager, McMillan leads a team that is responsible for commercial analysis and business support, identifying and reporting improvement initiatives, and the securitization and treasury functions of the business.
Product Manager
Claire Watson
Stephen McMillan first entered the financial services Industry when he joined GE Capital as a finance analyst in 2008, from which he progressed through roles working both onshore and offshore. From there, he moved into Pacific Premium Funding as a financial planning and analysis leader in 2012 and was a key resource in the evolution of the business, first with the successful sale to Macquarie Pacific Funding and then the following progression into IQumulate Premium Funding, where he is now the commercial manager.
As commercial manager, McMillan leads a team that is responsible for commercial analysis and business support, identifying and reporting improvement initiatives, and the securitization and treasury functions of the business.
Commercial Manager
Stephen McMillan
“If we focus on our talent, then we know our clients will feel the RPS difference and choose us as their first call every time”
Adam Mazan,
Risk Placement Services
“Our associates are our number one audience for engagement and support”
Adam Mazan,
Risk Placement Services
Ivan Verescuk
Chief Executive Officer and Managing Director
Shaun O’Brien
Head of Underwriting
Emily Walker
Head of Strata and Development
Rex Oakman
Head of Operations and Risk
Sandy Newton
Head of Underwriting
Andrew Mitchell
Manager – NSW
Michael Prokopis
Manager – Southern Region
Pam Chhabra
Manager – Residential Strata
Jeffrey Valdivia
Manager – Commercial Strata
Adam Basaldella
Manager – Claims
Mark’s Commercial supports businesses across Canada with compliant industrial workwear, safety footwear, PPE, branded uniforms and apparel, helping organizations outfit their teams with products that meet safety requirements while supporting comfort, fit and performance on the job. The company operates as the business-to-business division of Mark’s, backed by more than 380 Mark’s stores and a dedicated commercial team that manages employee outfitting programs at a national scale.
From Imagewear to a national safety partner
Mark’s Commercial began more than 30 years ago as Imagewear. The rebrand to Mark’s Commercial aligned the business with one of Canada’s most trusted workwear and safety names and opened access to Mark’s national retail footprint, in-store fittings and digital tools. Recent milestones include the Footwear Digital Voucher program, part of a broader push to modernize the customer experience through eCommerce and reduced administrative friction for employers.
Serving industries where safety is non-negotiable
The company serves construction, transportation, utilities, manufacturing, energy, natural resources and other sectors where worker safety is critical. Its role, as the company describes it, is to help employers balance safety, compliance, cost control and worker satisfaction, whether that means managing a national footwear program, ensuring properly fitting PPE, or supporting uniform consistency across multiple locations.
Fit as both a safety and an inclusion issue
Mark’s Commercial frames PPE as a people conversation as much as a product one. The company points to a shift away from a “shrink it and pink it” approach toward PPE, in favour of inclusive sizing and equal access regardless of gender or body type. Innovations such as VIZLITE®, a low light visibility solution, reflect the company’s focus on products designed around real jobsite conditions rather than specifications alone.
Product overview
Mark’s Commercial provides industrial workwear, CSA compliant safety footwear, PPE, branded uniforms and apparel, sold through a national commercial sales team and supported by the broader Mark’s retail network of more than 380 stores.
Key features and capabilities
National employee outfitting programs, including digital vouchers and payroll-integrated purchasing tools
Trusted proprietary brands including Dakota, alongside third-party safety footwear and PPE lines
VIZLITE® visibility technology for low-light and high-traffic jobsite conditions
In-store fittings and a dedicated commercial team supporting multi-location employers
Integrations
The entire Xoxoday platform offers integration with over 250 systems. Here are a few of these integrations, categorized according to Xoxoday service/offering:
Plum
ADP
Darwinbox
UKG Pro
Workday
Zoho People
Empuls
BambooHR
Keka
Microsoft Teams
SAP SuccessFactors
Slack
Compass The Compass platform has over 85 integrations - here are some of them:
ERP
Dynamics 365
Epicor
NetSuite
Oracle
Sage Intacct
HRMS
ADP
BambooHR
Darwinbox
UKG Pro
Workday
Accounting and finance
ADP
bill.com
Oracle
Paychex
Xero
Visit the Xoxoday website for a complete list of integrations. For more products in HR, visit Special Reports page.
Xoxoday offers five products:
Loyalife, to support customer loyalty programs
Loopr, an offer management software for offers, promos, and discounts
Plum, a rewards and incentive platform for different audiences
Empuls, an employee engagement platform
Compass, a tool for managing and automating sales commissions
In this review, we’ll focus on three platforms that are most relevant to HR professionals: Plum, Empuls, and Compass.
The platform works with over 250 integrations and is available in over 175 countries. Xoxoday can be accessed online or via mobile app. Xoxoday is also one of HRD’s top employee rewards programs.
How your product works
After-sales and customer services
At Mark’s Commercial, PPE support extends beyond the sale. Our dedicated sales teams and key account managers help customers optimize their safety programs, while our client services team provides responsive operational support for orders, returns, product issues, and ongoing program administration, ensuring a consistent and reliable experience. For help with after-sales and customer service please visit: https://www.markscommercial.com/en-ca/f-a-q
Contact for a demo
Contact for more information: markscommercial.inquiries@marks.com
Fit as both a safety and an inclusion issue
Mark’s Commercial frames PPE as a people conversation as much as a product one. The company points to a shift away from a “shrink it and pink it” approach toward PPE, in favour of inclusive sizing and equal access regardless of gender or body type. Innovations such as VIZLITE®, a low light visibility solution, reflect the company’s focus on products designed around real jobsite conditions rather than specifications alone.
Where the product is sold and distributed
The product is available through Mark’s Commercial’s national commercial sales team and more than 380 Mark’s retail locations across Canada, supported by digital ordering and voucher-based purchasing programs for employers.
How the product is engineered or made
Mark’s Commercial’s approach centres on worker and customer feedback gathered in the field, which the company says directly informs product selection, identifies gaps in existing offerings, and guides future innovation in fit, comfort, and inclusivity.
