Headquarters:
120 Albert Street, Auckland CBD 1010
Year founded:
1998
Number of employees:
~150
Phone:
0508 333 999
Email:
gbadvantage@gbtpa.co.nz
Website:
gallagherbassett.co.nz
LinkedIn:
linkedin.com/showcase/gallagher-bassett-services-pty-ltd
"We are constantly living by our core values: integrity, impact and teamwork"
Julie Giraldi,
CAAT Pension Plan
Read on
IB Top Brokerages
Award Winner
SHIELDED INSURANCE BROKERS
Award Winner
GALLAGHER BASSETT
Craig Furness
Chief Executive Officer
Steven Walsh
Chief Client Officer
Gabrielle Cook
National People and Culture Manager
Leadership
Craig Furness joined GB in 2015 and boasts more than 30 years of experience in the financial services industry. Dedicated to delivering the best possible outcomes and integrated global business solutions for clients, he continues to juggle his operational, manufacturing, distribution and financial expertise in his role as CEO. Under his leadership, GB has expanded rapidly to become the leading third-party administrator in New Zealand, operating in the areas of life and health, personal injury, and general insurance. With a deep understanding of the New Zealand market, Furness is committed to providing tailored solutions to GB’s national customers, considering their unique risks and opportunities while enhancing global reputation and increasing business growth across multiple insurance sectors.
Chief Executive Officer
Craig Furness
With over 25 years’ experience in financial services and insurance, Steven Walsh joined GB in 2017 as the national sales and account manager, and was promoted to chief client officer in 2019. His extensive experience includes working in general management, leadership, product management, and the sales and distribution of financial services in the New Zealand market.
Chief Client Officer
Steven Walsh
Gabrielle Cook is a respected human resources/people leader with 12 years of professional industry experience across the banking, finance and insurance industries. Prior to her career in HR, she spent many years in operational roles where management was coupled with leadership, giving her great depth in business acumen as well as in talent and people management.
National People and Culture Manager
Gabrielle Cook
SPECIAL REPORT
Home
Bio
“We are constantly living by our core values: integrity, impact and teamwork”
Julie Giraldi,
CAAT Pension Plan
“Now, we have much more frequent recognition awards because we want to celebrate people staying at CAAT and recognize the contributions that they bring to the organization”
Julie Giraldi,
CAAT Pension Plan
Read on
Award Winner
Leadership
SPECIAL REPORT
Home
Bio
“Now, we have much more frequent recognition awards because we want to celebrate people staying at CAAT and recognize the contributions that they bring to the organization”
Julie Giraldi,
CAAT Pension Plan
“We are constantly living by our core values: integrity, impact and teamwork”
Julie Giraldi,
CAAT Pension Plan
Read on
Award Winner
Leadership
SPECIAL REPORT
Home
Bio
Martin Ma
General Manager, Commercial and Finance
Martin Ma is a chartered accountant with over a decade of experience in the insurance industry. He joined GB in 2022 as general manager of commercial and finance, a role where he is committed to improving process efficiency and strengthening business partnerships to deliver superior customer service and financial outcomes. He is a true believer in sustainable growth and cultural diversity. As a member of the ESG committee, he actively promotes sustainability awareness and an inclusive culture within GB.
General Manager, Commercial and Finance
Martin Ma
Jeff Arricale
Chief Financial Officer
Through leadership, approachability and expert knowledge of the finance industry and corresponding consumer trends, Jordan Mutton has led award-winning, high-performing teams, continually exceeding benchmarks. Building relationships is core to Jordan’s values, a skillset that has positioned him as a key leader within the industry.
Head of Inside Sales
Jordan Mutton
Gallagher Bassett (GB) is New Zealand’s largest and most trusted multi-line third-party claims administrator. Drawing on its global network and extensive local resources, GB provides a complete range of policy administration, claims management, and related consulting and technical services. GB’s story is one of innovation, commitment to quality, and strategic decision making. The company introduced the TPA model to the local insurance industry, and has since continued to set the benchmark for quality, customer service, and TPA systems across all insurance sectors.
At the very heart of GB are passionate people. They deliver superior outcomes for the clients they work with every day, including vulnerable individuals who rely on compassion and support to deal with an unplanned life event.
“Now, we have much more frequent recognition awards because we want to celebrate people staying at CAAT and recognize the contributions that they bring to the organization”
Julie Giraldi,
CAAT Pension Plan
Alex Ventura
Head of Marketing
Dave Longbottom
Chief Technology Officer
Karen Bannister, CM
Vice President, Marketing
Sarah M Stewart
Associate Vice President,
Leasing and Call Centre Operations
Alex Ventura has a wealth of experience and passion for martech across the financial services sector – including B2B and B2C – with a focus on delivering exemplary omnichannel experiences. Alex is responsible for driving brands in the digital age with strategies that evoke a brand’s personality and corresponding values. Mapping customer journeys encompassing systematic and programmatic technologies has been key to his successful strategies.
Head of Marketing
Alex Ventura
With a superior understanding of web design and architecture, Dave Longbottom has been pivotal in orchestrating the development of new technologies, which are aligned with business objectives, and pioneering industry-leading solutions. Dave’s tenacity to push the status quo has led to the development of innovative solutions encompassing the latest emerging technological trends and cyber security frameworks.
Chief Technology Officer
Dave Longbottom
Karen Bannister has over 20 years of marketing expertise and has a Chartered Marketer designation from the Canadian Marketing Association. She is a strategic marketing leader with a career record of success in developing and executing effective marketing strategies, growing revenue, and overseeing multi-talented teams. She also holds five certifications for marketing and brand management.
Karen has successfully completed the Mini-MBA, Essentials of Management program at Schulich School of Business, and most recently completed the Communications and Leadership Program at The Ivey Academy.
Vice President, Marketing
Karen Bannister, CM
Sarah M Stewart has more than 15 years of strategic leasing and customer care experience in residential property management. She is responsible for overseeing all aspects of Centurion’s national leasing platforms, residential lead generation, and overall customer experience excellence through operation of the company’s internal customer service department.
Associate Vice President, Leasing and Call Centre Operations
Sarah M Stewart
Alex Ventura
Head of Marketing
Sarah M Stewart
Associate Vice President, Leasing and Call Centre Operations
Karen Bannister, CM
Vice President, Marketing
Dave Longbottom
Chief Technology Officer
Alex Ventura has a wealth of experience and passion for martech across the financial services sector – including B2B and B2C – with a focus on delivering exemplary omnichannel experiences. Alex is responsible for driving brands in the digital age with strategies that evoke a brand’s personality and corresponding values. Mapping customer journeys encompassing systematic and programmatic technologies has been key to his successful strategies.
Head of Marketing
Alex Ventura
With a superior understanding of web design and architecture, Dave Longbottom has been pivotal in orchestrating the development of new technologies, which are aligned with business objectives, and pioneering industry-leading solutions. Dave’s tenacity to push the status quo has led to the development of innovative solutions encompassing the latest emerging technological trends and cyber security frameworks.
Chief Technology Officer
Dave Longbottom
Karen Bannister has over 20 years of marketing expertise and has a Chartered Marketer designation from the Canadian Marketing Association. She is a strategic marketing leader with a career record of success in developing and executing effective marketing strategies, growing revenue, and overseeing multi-talented teams. She also holds five certifications for marketing and brand management.
Karen has successfully completed the Mini-MBA, Essentials of Management program at Schulich
School of Business, and most recently completed the Communications and Leadership Program at
The Ivey Academy.
Vice President, Marketing
Karen Bannister, CM
Sarah M Stewart has more than 15 years of strategic leasing and customer care experience in residential property management. She is responsible for overseeing all aspects of Centurion’s national leasing platforms, residential lead generation, and overall customer experience excellence through operation of the company’s internal customer service department.
Associate Vice President, Leasing and
Call Centre Operations
Sarah M Stewart
Sonia Ahuja
Chief Operating Officer
Sanjay Mehta
EVP and Chief Market Officer
John Laurie
Chief Partnership Officer
Anthony Dippolito
Chief Wellness Officer
Alex Ventura has a wealth of experience and passion for martech across the financial services sector – including B2B and B2C – with a focus on delivering exemplary omnichannel experiences. Alex is responsible for driving brands in the digital age with strategies that evoke a brand’s personality and corresponding values. Mapping customer journeys encompassing systematic and programmatic technologies has been key to his successful strategies.
Head of Marketing
Alex Ventura
With a superior understanding of web design and architecture, Dave Longbottom has been pivotal in orchestrating the development of new technologies, which are aligned with business objectives, and pioneering industry-leading solutions. Dave’s tenacity to push the status quo has led to the development of innovative solutions encompassing the latest emerging technological trends and cyber security frameworks.
Chief Technology Officer
Dave Longbottom
Karen Bannister has over 20 years of marketing expertise and has a Chartered Marketer designation from the Canadian Marketing Association. She is a strategic marketing leader with a career record of success in developing and executing effective marketing strategies, growing revenue, and overseeing multi-talented teams. She also holds five certifications for marketing and brand management.
Karen has successfully completed the
Mini-MBA, Essentials of Management program at Schulich School of Business, and most recently completed the Communications and Leadership Program at The Ivey Academy.
Vice President, Marketing
Karen Bannister, CM
Sarah M Stewart has more than 15 years
of strategic leasing and customer care experience in residential property management. She is responsible for overseeing all aspects of Centurion’s national leasing platforms, residential lead generation, and overall customer experience excellence through operation
of the company’s internal customer
service department.
Associate Vice President,
Leasing and Call Centre Operations
Sarah M Stewart
Gallagher Bassett (GB) is New Zealand’s largest and most trusted multi-line third-party claims administrator. Drawing on its global network and extensive local resources, GB provides a complete range of policy administration, claims management, and related consulting and technical services. GB’s story is one of innovation, commitment to quality, and strategic decision making. The company introduced the TPA model to the local insurance industry, and has since continued to set the benchmark for quality, customer service, and TPA systems across all insurance sectors.
At the very heart of GB are passionate people. They deliver superior outcomes for the clients they work with every day, including vulnerable individuals who rely on compassion and support to deal with an unplanned life event.
