Job Seekers: How to Use Recruitment Chatbots to Your Advantage How to Use Recruitment Chatbots to Your Advantage

Job Seekers: How to Use Recruitment Chatbots to Your Advantage

You may be familiar with companies using chatbots for customer service needs. But did you know some companies are also using them during the hiring process? From finding a role to applying for a new career opportunity, smart devices have evolved the way candidates interact with employers throughout the hiring journey.

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Remember, chatbots are robots:

Revolutionizing the recruitment process

We have become accustomed to interacting with robots in our daily lives. We ask Siri to find restaurants near our current location. We tell Alexa to deliver paper towels and dish detergent to our house the very same day. Whether it is online customer support or buying concert tickets—chances are we are dealing with a chatbot. According to MSPoweruser, approximately 88% of companies are implementing some form of AI technology throughout standard HR functions with a whopping 95% of recruiters claiming this technology adoption improves the overall application process. More employers are using chatbots to help with everything from recruiting passive job candidates to pre-screening applicants via text and video interviews.

A recruitment chatbot is a software application using artificial intelligence (AI) technology designed to replicate human conversation in a variety of places along the recruiting process. Imagine a recruitment chatbot as a virtual assistant to a recruiter, except 1,000x more efficient. Recruitment chatbots can answer questions about a job or company you are interested in, conduct an initial pre-screening to ensure you have the right skills for the role and schedule an interview. Leveraging natural language processing, machine learning and context, chatbots are becoming smarter and more sophisticated at a record pace.

What is a recruitment chatbot?

Queue the recruitment chatbot! The first step to mastering interactions with recruitment chatbots is to understand why employers use them. A chatbot can engage applicants directly before or after applying by asking essential questions that help a recruiter determine whether they are the right fit for the job. This results in a streamlined hiring process and improved connections between recruiters and candidates. It is abundantly clear chatbots are beneficial to recruiters, but they are also beneficial to you as a job seeker! Inserting a chatbot into the application process gives you a chance to emphasize your greatest skills, accomplishments and expertise through a series of qualifying questions prompted by the bot. You can also use the chatbot as a resource to answer questions you have about the company, job requirements, application process, salary, other available roles and the status of your application.

How can recruitment chatbots help you?

Most people who have searched for a job and applied to numerous positions are familiar with the “resume blackhole.” According to research conducted by Indeed, the average time it takes for job seekers to receive feedback after an interview varies anywhere from approximately 44% within a few weeks of applying to less than 4% within just one day.

You are most likely going to interact with a recruitment chatbot at some point during your job search, whether you realize it or not. Here are a few tips to keep in mind to prepare for the bots:

Be ready for the bots

Even though they have come a long way over the last several years, chatbots will never be human. When interacting with a recruitment chatbot during the application process, try to be as clear and concise with your answers as possible. Avoid excessive slang and fluff. Instead, focus on highlighting specific skills, software proficiencies, etc.

Some recruitment bots are programmed to schedule interviews if the candidate’s score on the pre-screening questions is high enough. You do not want to miss an interview opportunity, so make sure your calendar is handy and up to date.

Have your calendar accessible:

You can make applying for a job as easy as one click by creating a profile and saving your resume to a job board! Most job boards have an app these days, so you can download the app and browse jobs at your own convenience. If you are not ready to apply right then, most job sites give you the option to save the job and apply later. Embrace technology for an easier job search. For example, when you are searching for jobs on various job boards, most offer the ability to set up an email alert. Any new jobs that fit your search criteria will be sent directly to your inbox as soon as they are posted. Let the jobs come to you! You may be searching for and applying to jobs in micro-moments—on your commute, waiting at the doctor’s office or on a commercial break while watching your favorite TV show. To seamlessly apply on the go, consider uploading your resume to free services like Dropbox, iCloud or Google Drive. Now, let’s get you ready for the next step—the interview!

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Before you hit the enter key, read your response to check for spelling, grammar or punctuation errors. Make sure your responses match your resume and the requirements stated in the job description. Stay professional and remember that your interactions with a chatbot become a written record that goes into your candidate profile.

PROOFREAD YOUR RESPONSE:

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PUBLISHED JANUARY 2024