Client overview
& project objectives
Our client, a leading communication services provider with over 30,000 employees and $35B in annual revenue, sought a new data warehouse and Business Intelligence (BI) platform. Their goal was to boost market share, reduce costs, increase customer satisfaction and deliver bottom line improvements.
Kforce's integrated approach created a scalable data warehouse and business intelligence (bi) enivornment
Kforce deployed a managed team comprised of experts in data architecture, governance, modeling, DBA, ETL, project management, testing and analysis. This team implemented a scalable data warehouse and Business Intelligence (BI) environment integrating data across sales, marketing, finance and product sectors. We utilized agile best practices, pushing a functioning prototype to the business stakeholders and initiating feedback. This allowed us to continuously prioritize new features for the enterprise implementation, driving efficiency while delivering tangible value.
What we did
Project outcomes
JD POWER AWARD RANKED #1 IN DIGITAL SHOPPING EXPERIENCE IN 2023
total documented bottom-line benefits approached $500m
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From strategy to implementation, we provide the knowledge and leadership our clients rely on to accelerate their business. Our proven team takes a unified approach to driving large-scale change and unlocking new opportunities for growth and success.
Custom solutions to achieve your goals
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Award factors considered included:
• Easily find features or tools
• Easily find information
• Easily select navigation links/buttons
• Insurer explains benefit of the policy
• Able to quickly access info or definitions of terms
• Modern appearance
• Able to completely understand policy explanation
• Time to request a quote quicker than expected
Results
$500 million
Modern BI platform solution yields $500M in bottom-line benefits
Award-winning
named "data warehouse of the year" by oracle
10%
profitability improvement and customer turnover REDUCTION
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90%
of users have stopped using an app due to poor performance
90%
of users have stopped using an app due to poor performance
From strategy to implementation, we provide the knowledge and leadership our clients rely on to accelerate their business. Our proven team takes a unified approach to driving large-scale change and unlocking new opportunities for growth and success.
Custom solutions
to achieve your goals
Contact Us
Kforce's solution delivers modern, award-winning bi platform
With an impressive 25:1 project return on investment (ROI), the analytics platform earned several industry accolades, including "Data Warehouse of the Year" honors from Oracle. The implemented data warehouse and BI platform directly led to a 10% profitability improvement and over a 10% reduction in customer turnover. This was achieved by removing underperforming products and exceeding sales goals by over $50 million. The total documented bottom-line benefits approached $500 million.
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It Should Reach from the Bottom of the Previous Module/Macro to the Top of the Next Section.
