Step 1
After placing an online order for in-store pickup, you’ll receive an email from Kohl’s that indicates your order is ready for self-pickup. Once you’ve received an email, head to your Kohl’s store and click on the link to open the Pickup Pass.
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Step 2
Once you arrive in-store, look for the signage directing you to the self-pickup area. In the self-pickup area, select “Start Pickup” on your screen.
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An associate is always close by if you need assistance.
Step 3
Enter the 4-digit code listed on the self-pickup station sign to find your order.
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Step 4
The location bin number of your order will be displayed on your mobile device. Once you have retrieved your order, select “Complete My Order.”
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Step 5
You can now take your Kohls.com order home and enjoy!
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