President, Industrial
& Production Print
William E. Troxil
Senior Vice President, Operations and Supply Chain
Allan Schwedock
Executive Vice President AND Chief Financial Officer
Holly DeSantis
Senior Vice President, Digital Transformation and Emerging Businesses
Vijay Raghavan
Senior Vice President, Human Resources
Vicky Ringwood
President and Chief Executive Officer
Sam Errigo
Senior Vice President, Marketing
Kay Du Fernandez
President, Global Information Technology Services(ITS)
Todd Croteau
Patrick Banno
Deputy Head, Global DX Branding & Senior Vice President, Marketing
Kay Du Fernandez
Kay Du Fernandez leads the creation of innovative marketing strategies throughout the entire customer journey. Through digital disruption, brand awareness, a focus on customer experience, marketing communications and channel management, she works to improve the value we deliver to customers, partners and employees. Her responsibilities also encompass strategic business development and pricing to support sales efforts for Konica Minolta’s U.S. operations. Kay established the Step Forward Program at Konica Minolta to inspire women in professional excellence, and sits on the Board of Directors for the Books for Kids Foundation, the YWCA of Northern New Jersey, and on the Ocean Council for Oceana. Kay holds a B.A. in Psychology from the University of California, San Diego and an M.B.A. from Pepperdine University.
President and Chief Executive Officer
Patrick Banno
Patrick was appointed President and Chief Operating Officer of Konica Minolta Business Solutions U.S.A., Inc. in April 2021. In this role, he oversees the company’s North American Business Unit. He has been with Konica Minolta since 2011 in several roles including General Manager of the Corporate Strategy Department, Director of the Corporate Planning Division and Head of the IoT Business Center in the US, where he successfully drove business development.
Prior to joining Konica Minolta, Patrick was a principal at PRTM Management Consultants Japan, LLC, (now part of PWC consulting), where he led consulting projects for global high-tech, pharmaceutical and manufacturing companies in such areas as corporate strategy, R&D management, and supply chain management. He worked at a major steel company from 1991 to 2005 in the IT division and Production Engineering. Patrick holds a B.A. in Nuclear Engineering from the University of Tokyo and an M.B.A. from the University of Michigan Business School.
Executive Vice President and Chief Financial Officer
Holly DeSantis
Holly DeSantis is responsible for the financial /accounting oversight of Konica Minolta's North American operations. In this role she oversees all aspects of corporate finance, credit & collections, accounting, financial planning, analysis and reporting, tax, procurement, payroll, commissions, real estate, compliance, and M&A activities. Holly is also a Vice President of Konica Minolta Holdings USA, Inc. and is a member of the Board of Directors of Konica Minolta Business Solutions, USA, Inc. Holly graduated magna cum laude from Pace University with a B.B.A. in Accounting.
President and Chief Executive Officer
Sam Errigo
Sam Errigo oversees Konica Minolta’s North American Business Unit, driving its business and technology strategy to further the company’s digital transformation initiatives, strategic partnerships and business growth to ensure shareholder value. He leads efforts across the organization to support clients’ adoption of the Intelligent Connected Workplace, including managed IT services, intelligent information management and video security solutions, as well as other emerging services. Errigo has been featured as an author and subject matter expert in numerous industry publications throughout his career, and is best known for his insightful vision and ability to execute disruptive strategies that foster long-term growth. He is an Officer on the Board of Directors for Konica Minolta Business Solutions, U.S.A., Inc., and was recently named to The Modern Sale and Collective[i]’s list of the 2021 Top 100 Global Sales Leaders. Errigo earned his B.S. in Business Management from the Rochester Institute of Technology.
President, Industrial & Production Print
William E. Troxil
William E. Troxil is the President, Industrial and Production Print at Konica Minolta Business Solutions, U.S.A., Inc. His main responsibility is leading the company’s Industrial Print Channel, which encompasses Konica Minolta’s KM-1/KM-1e, UV Ink Jet, Label and MGI businesses, adding value beyond traditional print. Originally from Ohio, Bill graduated from The Ohio State University Fischer College of Business, and completed the Executive Management Program at Harvard Business School. Bill started his career at Konica Minolta, spending fourteen years in Leadership positions as the Corporate Vice President of National Accounts and GSA for the U.S. He went on to become President and Officer of Danka Office Imaging, and upon its merger with Konica Minolta in 2008, held the position of President and COO of the Direct Channel.
Senior Vice President, Digital Transformation and Emerging Businesses
Vijay Raghavan
Vijay Raghavan works to drive strategies to accelerate Konica Minolta’s customer adoption of DX, and align the company’s organizational structure to meet long-term growth objectives. He is also responsible for emerging businesses, executing on new business investments that differentiate and grow Konica Minolta’s portfolio of solutions. Raghavan has a unique combination of experience in business development, product and management strategy, P&L management and technology management, including engineering and operations and global programs. He spearheaded emerging solutions at Motorola where he successfully created and led IoT/SaaS businesses. Raghavan held similar roles at Cisco and IGT and also brings key strategy experience from McKinsey & Company. His technical expertise spans cloud and SaaS, managed services, IoT, machine learning, analytics/big data and gaming. He has an MBA from the Wharton School of the University of Pennsylvania, earned his MS in Computer Science from Rensselaer Polytechnic Institute and also completed post-graduate studies at Stanford University.
Senior Vice President, Operations and Supply Chain
Allan Schwedock
Allan Schwedock is responsible for all administration, logistics, and supply chain management areas for both the Direct Sales and Dealer Sales channels of the company. This includes order processing, contract administration, aftermarket billing, customer service, leasing administration, customer deliveries, equipment procurement, and service parts planning. Allan joined Konica Minolta in 2007 and most recently served as vice president, corporate administration.
Senior Vice President, Human Resources
Vicky Ringwood
In her role as head of HR for Konica Minolta Business Solutions, Vicky leads the development and execution of talent, rewards and culture strategies to enable sustainable business growth. With more than 20 years of progressive Human Resource experience in technology-driven industries and functional expertise in talent acquisition, talent management, business partner and HR strategy roles, Vicky focuses on building organizational capabilities to foster a more inclusive, agile, and high-performing workforce. In addition to her HR responsibilities, Vicky serves as the head of Konica Minolta's Global Talent Management Delivery Organization, and is a member of the Board of Directors for Konica Minolta Business Solutions, U.S.A., Inc.
President, Global Information Technology Services(ITS)
Todd Croteau
Todd Croteau oversees all aspects of the All Covered operation. He has 18 years of experience in the high technology sector and was employed at IBM, HDR Engineering and EKW Technologies. Todd joined All Covered in 2000 when the consulting firm where he was a partner merged with All Covered.
Emil Enstrom
Senior Vice President, Global Enterprise and Government Accounts
Senior Vice President, Product Management and Planning
Dino Pagliarello
Dino Pagliarello is responsible for Konica Minolta’s portfolio of industry award-winning office and graphic communications technology within the U.S. He leads a team of product planning and marketing experts that bring new products to market, from multi-functional printers for the office to high-end industrial printing equipment, overseeing the complete life-cycle of these devices. With more than 19 years at the company, Dino has accumulated extensive experience in all facets of the business, and works collaboratively with a global engineering team to share his knowledge of the production and industrial print market. He holds a BS in International Business from Ramapo College.
PRESIDENT, Global Information Technology Services(ITS)
SENIOR VICE PRESIDENT, CHIEF INFORMATION OFFICER
EXECUTIVE VICE PRESIDENT AND CHIEF FINANCIAL OFFICER
Senior Vice President, Digital Transformation and Emerging Businesses, Konica Minolta
Senior Vice President, Human Resources
PRESIDENT AND CHIEF EXECUTIVE OFFICER
Senior Vice President, Marketing
Todd Croteau
Mike Lee
Holly DeSantis
Vijay Raghavan
Vicky Ringwood
Sam Errigo
Kay Du Fernandez
Senior Vice President, Marketing
Kay Du Fernandez
Kay Du Fernandez leads the creation of innovative marketing strategies throughout the entire customer journey. Through digital disruption, brand awareness, a focus on customer experience, marketing communications and channel management, she works to improve the value we deliver to customers, partners and employees. Her responsibilities also encompass strategic business development and pricing to support sales efforts for Konica Minolta’s U.S. operations. Kay established the Step Forward Program at Konica Minolta to inspire women in professional excellence.
Executive Vice President and Chief Financial Officer
John Thielke
John Thielke is responsible for the financial /accounting oversight of Konica Minolta's North American operations. In this role he oversees all aspects of corporate finance, accounting, financial planning and reporting, tax, procurement, payroll, commissions and M&A activities, i.e., valuation, due diligence and post-acquisition integration. John is also the Treasurer of Konica Minolta Holdings USA, Inc. and is a member of the Board of Directors of Konica Minolta Business Solutions, USA, Inc.
Executive Vice President, Sales and Business Development
Sam Errigo
Sam Errigo is responsible for Dealer and Direct Sales, Enterprise Accounts and Government Markets. Sam has been featured as an author and subject matter expert in numerous industry publications throughout his career, and is best known for his insightful vision in the on-demand market space, and for his ability to apply his strong technical background into everyday printing applications. Sam is an Officer and Board of Directors member for Konica Minolta Business Solutions, U.S.A., Inc.
Executive Vice President AND General Counsel
Brian Cupka
Brian Cupka oversees all legal matters for the company and has successfully led the company in numerous initiatives related to company compliance and strategic acquisitions. He joined Konica Minolta in 2001, supporting Konica Minolta Holdings and other subsidiaries, and was promoted to Senior Vice President, General Counsel, in 2009.
Senior Vice President, Business Intelligence Services and Product Planning
Kevin Kern
Kevin P. Kern leads the Business Intelligence Services and Product Planning organization. In this role, he is responsible for the growth and innovation of the company’s technology, solutions, vertical markets and ECM practice. Previously, he oversaw all corporate marketing initiatives and was responsible for the planning and development of new products for Konica Minolta Business Solutions U.S.A., Inc.
Senior Vice President, Operations and Supply Chain
Allan Schwedock
Allan Schwedock is responsible for all administration, logistics, and supply chain management areas for both the Direct Sales and Dealer Sales channels of the company. This includes order processing, contract administration, aftermarket billing, customer service, leasing administration, customer deliveries, equipment procurement, and service parts planning. Allan joined Konica Minolta in 2007 and most recently served as vice president, corporate administration.
Senior Vice President, Human Resources
Vicky Ringwood
In her role, Vicky works to drive a meaningful, impactful human capital resource strategy that instills and facilitates the best practices needed to drive business outcomes to keep pace with current and future growth of the company. With nearly 20 years of progressive Human Resource experience to her post, Vicky most recently led HR for the Mobile Division of Samsung Electronics Americas. Her background includes talent acquisition, talent management and HR business partner positions in noteworthy companies including Tyco International, American Standard and Honeywell. With a talent for assessing high performing human resource capital, combined with her lengthy experience in technology-driven industries, Vicky aims to bring new perspectives to guide Konica Minolta’s transformation as a leading IT services provider.
President, All Covered IT Services from Konica Minolta
Todd Croteau
Todd Croteau oversees all aspects of the All Covered operation. He has 18 years of experience in the high technology sector and was employed at IBM, HDR Engineering and EKW Technologies. Todd joined All Covered in 2000 when the consulting firm where he was a partner merged with All Covered.
Vice President and General Counsel
Steve Herbes
In his role as General Counsel, Steve leads a team of dedicated, legal professionals who serve as trusted advisors on acquisitions and divestitures, litigate and oversee complex litigation by outside counsel, engage in commercial transaction negotiations, partner with Human Resources on legal matters, and ensure legal and regulatory compliance. Steve focuses on identifying risks and developing legal strategies that drive growth and attain company objectives. Steve graduated from Harvard Law School and is the former President of the Association of Corporate Counsel, New Jersey chapter.
SENIOR Vice President and General Counsel
Steve Herbes
Allan Schwedock
Mike Lee
Senior Vice President, Chief Information Officer
Senior Vice President, Chief Information Officer
Mike Lee
Mike Lee is responsible for driving Konica Minolta’s current digital transformation (DX) strategy within information technology (IT) across the business in the U.S., as well as supporting its efforts globally. He also leads the company’s IT organization, providing the vision and technical guidance to enable ongoing growth. Mike brings more than 23 years of experience leading business and software digital technology organizations in manufacturing, financial service and technology industries while working at GE and Carrier Global Corporation. Throughout his professional career, he has held executive positions as a CIO, leading global product management and engineering teams, and driving customer experience initiatives across different business models and industries. Mike holds a B.S. in Interdisciplinary Engineering and Management from Clarkson University.
Dino Pagliarello
Senior Vice President, Product Management and Planning
Senior Vice President, Global Enterprise and Government Accounts
Emil Enstrom
Emil Enstrom is responsible for leading Konica Minolta's Global Enterprise Sales, Global Support and Global Contracting teams, as well as Konica Minolta's Government Sales and Marketing group, all in support of both direct and dealer channels. Emil began his career at Konica Minolta in 1979, and has served in a variety of leadership positions throughout his tenure. He has been instrumental in expanding the company’s Enterprise and Global business and in helping to build its Global Business Services structure. Emil holds a BA degree from the College of New Jersey and is a member of the Global Business Services Steering Committee.
Emil Enstrom
Senior Vice President, Global Enterprise and Government Accounts
President, Industrial & Production Print
Senior Vice President, Product Management and Planning
William E. Troxil
Dino Pagliarello
SENIOR VICE PRESIDENT, OPERATIONS AND SUPPLY CHAIN
SENIOR Vice President and General Counsel
Steve Herbes
Velinda Cox
Senior Vice President, eCommerce
Senior Vice President, eCommerce
Velinda Cox
Velinda Cox is responsible for the overall strategy and success of Konica Minolta’s ecommerce program, creating new value and experiences for its customers, partners and employees. Through the areas of digital and cultural transformation realization, diversification and expansion of the ecommerce approach, she works together with global leadership teams to develop and support technology infrastructure. Velinda is a driving force for growth, brand building and digital reinvention, with extensive experience in technology, global business operations, sales and strategy. Known for employing innovative approaches to achieve desired business outcomes, she connects people, process and technology for significant financial and operational improvements to create change, evolution and transformation. Velinda recently received the European Transformation Award for a comprehensive sales engagement strategy she developed and rolled out to leadership. The program included an entire curriculum and mindset shift for leaders to become more customer centric. Velinda started with the company in 1995 as Vice President of Marketing and Sales Support at Danka Office Imaging and has held many senior executive positions in strategic sales as well as global roles.
