Reducing operating costs
+4
Changing business strategy
+5
Seeking third-party alliances
+6
Improving speed or agility
+11
Increasing resilience
+11
Addressing skill gaps
+15
Enhancing customer experience
+24
Accelerating innovation
+24
(Scale: -100 Reactive to +100 Proactive)
-100 (Reactive)
0 (Mixed)
+100 (Proactive)
Net proactivity score per disruption response