Who we are
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For Mutual Advantage
Our approach
Home
Our promise
Our global presence
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Long term partnership
A snapshot of what we insure in Asia Pacific
Our unified Asia Pacific team
Claims and services
Our purpose & ambition
NIBA survey results
Continuity in an unpredictable world
Solutions to support businesses of all sizes
Weather
Mergers & Acquisitions
Excess Workers Compensation
War & Terrorism
Financial Risk Solutions
Environmental Impairment Liability
Surety
Accident & Health
Crisis Management
Marine
Property
Energy
Construction
Professional & Financial Risks
Casualty
Professional Indemnity A$25m Australia US$20m Asia Directors and Officers Liability A$25m Australia US$20m Asia Information Technology Risks A$25m Australia US$20m Asia
Cyber US$15m Statutory Liability (in Australia) A$20m Financial Institutions & Services A$25m Australia US$20m Asia
We offer protection from the increasingly complex liability risks faced by today’s professional world.
This is one of our flagship lines of insurance, and we’re regularly first to market with innovative products that reflect changing market trends. As a product line characterised by long-tail and complex claims, you can rely on our stability and continuity to be there for clients when they need it most.
Capacity:
Sophisticated product wordings and a broad risk appetite mean that Liberty can cover a spectrum of liability risks, from small to medium enterprises, specialist associations through to large corporations.
We have considerable experience in construction and infrastructure projects, as well as high-hazard risks associated with US exports, chemical/petrochemical plants and offshore oil and gas.
General and Product Liability (Combined Primary & Excess Liability) A$50m Australia US$50m Asia Excess Workers Compensation (in Australia) Unlimited Environmental Impairment Liability A$25m Australia US$25m Asia
Financial Loss Liability (claims made basis) A$25m Australia US$25m Asia Statutory Fines and Penalties (in Australia) A$5m
We understand the diverse and complex insurance needs involved in infrastructure and construction: the construction process, the people, transportation of cargo, consequences of delay in start up, and the environment.
Our broad business appetite is backed by strong capacity and substantial experience insuring infrastructure and construction for high-end projects, as well as offering comprehensive cover, especially multi-product solutions, for smaller, less complex projects.
Construction Material Damage & Delay in Start Up US$150m Environmental Impairment Liability Fixed-site pollution liability US$25 Contractors Pollution Liability US$25m Marine Project Cargo & Marine Delay in Start Up US$100m Primary Liability Project-Specific Construction Liability US$50m
The oil, gas, chemical/petrochemical and power generation industries pose complex risks requiring sophisticated insurance cover.
We cover Industrial Special Risks, such as fires, explosions, natural perils, machinery breakdown and business interruption. Our risk engineers’ advice is key to tailoring the best-fit insurance cover.
$150m
Designed to protect a range of businesses or enterprises with assets valued from $15m and above. We protect property, physical assets and business interruption against damage from fire, storm and other insured perils.
Our value to clients is underpinned by our underwriting expertise, risk engineering engagement and exceptional claims outcomes using our market-leading Fast Track claims approach.
up to US$150m per risk insured
If you have clients who are transporting cargo, operating a commercial fleet, building a vessel or running a project that relies on the transit of goods – our marine team will make sure you’re in safe hands.
We offer an online quotation system to make it easy to transact with us, and our fast track claims service means claims less than $25k can be taken care of quickly and efficiently.
General Cargo $100m Project Cargo and Delay in Start up Products $100m Marine Liability $50m
Builders Risk $25m Commercial Hull (lead in Asia, coinsurance line in Australia) $25m
Contaminated Products $15m Kidnap, Ransom & Extortion $25m
We protect businesses from the negative impact that an event can have on their reputation.
Clients have exclusive access to our panel of consultants who can assist you in the event of a claim. We’ll pay these costs for 12 months from date of loss. The panel consists of food technologists, crisis management consultants, malicious product tamper experts and PR consultants.
Product Recall $15m
Australian companies and organisations can rely on us to protect their people at home in Australia and abroad.
Our custom designed and built transaction platform makes it straightforward for brokers to quote and bind our suite of Corporate Travel, Expat and Group Personal Accident and Sickness policies. Our comprehensive products are backed by a locally based Claims and Emergency Assistance experience.
We offer companies a range of surety bonds and guarantees, as an alternative to bank guarantees.
Liberty Global Surety write more than US$1.5b in surety premiums globally each year. Our bond capacity is one of the highest offered in the Asia Pacific and global surety marketplace. We support mid-size businesses, right up to leading global multi-national corporations. Clients benefit from our global capabilities and local expertise through our regional network and global offices.
Types of bonds on offer:
Performance & maintenance Advance payment Bank-fronted and syndicated structures Bid/tender Council Customs/deferred duty
Decommissioning/ rehabilitation Deposit Import/export quota Lease Maintenance Offsite materials
Performance Regulatory guarantees Retention Shipbuilder's refund guarantee Supply Workers' Compensation
We offer protection from a pollution incident beyond the third-party liabilities typically covered in a general business liability policy.
There are increasing regulatory obligations for cleaning up environmental incidents, and brand damage recovery costs can be substantial. This is a relatively new line of insurance that can protect a wide range of industries from potential losses.
Fixed-site pollution liability A$50m Australia US$25m Asia
Contractors Pollution Liability A$50m Australia US$25m Asia
Businesses face a range of risks, especially when venturing into emerging markets. Where these risks come from government intervention, contract frustration, political violence or credit default, our global Financial Risk Solutions team has both the experience and capacity to help.
On our team we have experienced underwriters and analysts. They each bring their own specialist skills, experience and understanding of both global credit and political risks – to craft insurance solutions that best suit our clients.
US$100m
Political instability is an unfortunate reality around the world, and terrorist attacks are on the rise.
Liberty is a market leader in writing a worldwide book of war and terrorism insurance cover, protecting businesses from terrorism, insurrection, sabotage and riots. Our solutions offer critical protection and can cover:
Sabotage & Terrorism US$250m
In Australia, we’ve been offering competitive and tailored reinsurance programs for Self Insurers since 2001. Whilst in Singapore, we provide primary insurance cover through our Workplace Protect policy that offers certain benefits beyond statutory requirements.
Australia We're a specialist insurer for Excess of Loss Workers Compensation.
Unlimited statutory protection in Australia
The Liberty Global Transaction Solutions team is known for executing the largest and most complex deals in the region.
The team offers a range of solutions for transactional risks, including:
Warranty & Indemnity Tax Indemnity & Tax Credit
Contingent Risk After the Event Insurance
$200m
Even if a business knows how normal weather affects its earnings, unexpected extreme weather events present their own risks.
Whether accumulated rainfall, wind speed or average temperature, there are a wide range of scenarios where a tailored insurance solution can be considered for protection against losses or damages incurred because of adverse, measurable weather conditions. This includes products specifically designed for construction companies, outdoor event operators and forestry plantations.
Type of solutions:
Parametric Weather Index solutions based on weather data Forestry Bushfire Insurance drawing on satellite imaging technology
Damage to tangible business assets, including buildings and contents Lost income if operations shut down Extra expenses incurred to continue operating
Liberty has a dedicated War & Terrorism underwriting team based in Singapore, and coverage can be offered stand-alone or with our property coverage.
War US$100m
Common Law limit up to SG$30m
Singapore We provide a unique risk engineering engagement to our policyholders through our partnership with Fusion Safety Management.
Professional Indemnity Construction Consultants US$25m Design & Construct Contractors US$25m Construction Projects US$20m Property Construction, civil construction, erection risks US$150m Weather Index Construction Delay Surety Group Personal Accident & Sickness
Our multi-dimensional promise
As part of the 110 year old Liberty Mutual Insurance Group, we’ve been providing world-class insurance and reinsurance services to businesses, organisations and governments across the Asia Pacific for 25 years. Being part of a mutual brings advantages – beyond reach and depth of expertise – that reduce risk in an unpredictable world and provide opportunities to prosper together.
We provide continuity and a long-term view
We make time for what matter most
We exist to help organisations embrace today and confidently pursue tomorrow
We’re part of the Liberty Mutual Insurance Group
in annual consolidated revenue
US$50.2B
9th largest
property & casualty insurer in the world
91st
on the "Fortune 100" list
Standard & Poor’s “A” credit rating
‘A’
countries and economies
28
employees worldwide
>40,000
*(As of 31 December 2024 gross written premium, excluding state owned companies)
Operating since 1912
1912
In Asia Pacific, the Liberty Specialty Markets team is based in four countries
Operating since 1999
1999
Protect 26,000
businesses and organisations
in gross written premium
US$1B
3 direct and 1 reinsurance licences, all with S&P ‘A’ financial ratings
600
employees
11
office locations across Asia Pacific
CHINA
MALAYSIA
SINGAPORE
AUSTRALIA
Beijing
Shanghai
Guangzhou
Hong Kong
Kuala Lumpur
Singapore
Perth
Brisbane
Sydney
Melbourne
Adelaide
Learn about our Liberty Specialty Markets Underwriting Division at Lloyd's China
FINANCIAL STRENGTH
As of the 31st December 2024, Liberty Specialty Markets had a combined Gross Written Premium of US$4,651 million. We are rated:
AUSTRALIA: Liberty Mutual Insurance Company
SINGAPORE: Liberty Specialty Markets Singapore Pte Limited
HONG KONG: Liberty Specialty Markets Hong Kong Limited
LABUAN (MALAYSIA): Liberty Specialty Markets Singapore Pte Limited, Labuan Branch
Standard & Poor’s
A
Moody’s
A2
A3
_
A.M. Best
–
Liberty Mutual’s group structure
Liberty Mutual Holding Company Inc
US Retail Markets (USRM)
US Personal Lines
US Business Lines
Liberty Mutual Investments
Global Risk Solutions (GRS)
North America
Liberty International Insurance
Global Surety
Liberty Mutual Reinsurance (LM Re)
Retail (Liberty Insurance)
Commercial & Specialty (Liberty Specialty Markets)
*
A truly integrated team
We build long term partnerships
We write more than
35,000 policies
across Asia Pacific
We seek to
truly understand
every business, provide tailored levels of cover and practical guidance
We
look beyond today
and help you plan for tomorrow and protect what matters most
The construction of Australia’s largest battery energy storage system
The construction of the $5b Western Harbour Tunnel in Sydney
The boards and officers of almost half the mining and energy companies listed on the Australian stock exchange
A mine that extracts rare earth elements used to create powerful permanent magnets used in wind turbines and electric vehicles
The transportation of $1.6b worth of rice
The construction of Australia’s largest solar farms in the Central West and New England region of NSW
Around a third of the products for sale in major Australian supermarkets for product recall
The cast and crew of 20 TV and stage shows for group personal accident and corporate travel
500,000+ Australian employees through our excess workers compensation product
13,000 small businesses through our casualty and PFR programmes
The transport of medical equipment used for detection of cancer, tunnel boring machines, trains and a 80 metre wind turbine blade
Medical and travel cover for miners in PNG, Nauru, Mali, Burkina Faso, Tanzania and Cote d'Ivoire
Underwriting
Clear underwriting authority Experience and confidence to write complex insurance risks Consistent approach to business
Risks are assessed individually
Experienced case underwriters Diverse range of backgrounds Solution focused Global network
Underwriters
Risk Engineering
16 highly qualified risk engineers 3 specialist credit analysts In-depth technical expertise Onsite assessments
Claims
40 claims specialists across 7 locations Manage 21,000 claims per year Respected for leading complex claims involving multiple parties and insurers Full time recovery specialist
Risk engineers
16 high quality specialists
During the quotation stage, our risk engineers evaluate the information at hand, research risk exposures based on Liberty’s global experience, and deliver risk selection advice to the underwriting team. This gives all parties a clear understanding of exposures and appropriate mitigation measures. When necessary, our risk engineers carry out site surveys to meet clients on home turf. This helps gain a clear insight into the complexities of their business operations and exposures. Our risk engineers are proud to share their specialised knowledge with brokers through training programs and presentations.
When necessary, our risk engineers carry out site surveys to meet clients on home turf. This helps gain a clear insight into the complexities of their business operations and exposures.
Our risk engineers are proud to share their specialised knowledge with brokers through training programs and presentations.
Chemical Construction Commercial property Environmental Ergonomics Fire/life safety Food and beverage Industrial hygiene Logistics Manufacturing Marine Mining Occupational health and safety Oil and gas Petrochemical Pharmaceuticals/ life sciences Power generation Product liability Pulp and paper Railroad Roads/tollways Semiconductors Steel and metal manufacturing Telecommunications Tunnelling Water storage and desalinisation plants
Industries where our expertise shines
Our claims promise
Our integrated claims service delivers value throughout our relationships
Working together as one team Our claims teams are wholly integrated with our underwriters and risk engineers to ensure that we provide value at all stages of the relationship.
Acting decisively Our claims teams are wholly integrated with our underwriters and risk engineers to ensure that we provide value at all stages of the relationship.
Paying fairly and dependably As a company that does the right thing, we have a proven reputation for paying claims fairly and promptly.
Through our Claims & Services, we deliver value throughout our relationships, not just at the point of claim
Pre
Client engagement
Understand needs and shape policy
Claims specialists are part of client engagement teams alongside our underwriters and risk engineers. Services include wording reviews and claims scenario workshops.
Policy review
Providing ongoing support
Claims specialists offer advice on risk reduction and claims protocols.
Making a claim
Act on client's behalf
Claims specialists manage the claims process transparently and efficiently. Our Fast Track claims handling can help expedite payment of small, simple claims.
During
Post
Client feedback
Review service experience
Claims specialists solicit ideas for improving service.
Australia
Asia Pacific
A snapshot of what we insure in
Liberty supports a highly diverse portfolio of businesses across Asia Pacific. Brokers have recently engaged Liberty to help their clients secure certainty for some complex and significant projects and activities including:
The largest refinery in South Korea
Over 300 marine vessels through our Commercial Hull product line
Top hospitality groups with over $20 billion in regional revenue
The sole concession for electricity transmission and distribution in Macau
Operations of more than 30 ports and shipyards
The construction of the largest cavern in Hong Kong
The largest technology company in South Korea
Supply chain finance program of a multilateral development bank
The construction of a 500-MW pumped storage hydroelectric project in the Philippines
Three of the five largest corporations in Thailand
Expansion projects in Taiwan for the world’s largest semiconductor company
The movement of cargoes worth more than US$480 billion
More than 30 beverage brands
One of the largest edible oil manufacturers in Malaysia
Over 350 fund managers for their professional liability
The expansion phase of one of the busiest airports in Southeast Asia
Work injury compensation for Singapore’s leading construction contractors and logistic companies
Our purpose
We exist to help people embrace today and confidently pursue tomorrow. Today’s challenges are too large and complex for any single company to tackle alone. We work with brokers, clients and third parties to find solutions.
Our ambition
As businesses evolve, they need a stable, adaptive insurer that is always looking ahead. We’re proactively partnering with brokers and clients and apply our expertise to enable their sustainability journeys. Our own ambition is to advance resilience and inclusive growth by focusing on:
01
Help our customers adapt to and mitigate the risks affecting their lives and businesses
Increasing customer resilience
02
Support a more equitable and responsible climate transition and integrate environmental, social and governance into our day-to-day decision making
Enabling sustainable growth
03
Advance security, further opportunity and strengthen communities
Improving lives and communities
04
Embed diversity, equity and inclusion across all aspects of our business
Advancing diversity, equity & inclusion
The Liberty Mutual Purpose & Impact Report provides a comprehensive view of how we’re acting on our purpose to help people embrace today and confidently pursue tomorrow.
Recognised for excellence for the 4th consecutive year in Australia
Every year Australia’s community of insurance brokers rank insurers on their product and service quality. Liberty Specialty Markets has again been recognised as the Specialty Insurer of the Year for 2024.
