Supporting your learning for confident practice
The expert-led learning platform to strengthen practice, knowledge and outcomes in social work
Our authors and experts
Learning pathways
Topics and themes
Supervision and practice education
CPD readiness
Partnership working
Delivering value
“Love it! Great for all case work and most importantly keeping up to date with practice” Claire, senior social worker, Durham City Council
“It is intuitive, easy to access and has a ton of resources which I use on a weekly basis! What is there not to like?” Sonja, senior social worker, Wokingham Borough Council
“It is a great resource for me when I come across complex practice issues and need more guidance on the subject” Alan, team manager, Northumberland County Council
“Amazing resource for all practitioners” Veronika, senior social worker, Surrey County Council
“It is a very informative tool. It is my one-stop shop for accessing resources for my practice. It is like my social work bible” Charity, social worker, West Sussex County Council
To find out more about Community Care Inform and speak to a client partner please click here
https://ccinform.co.uk
https://adults.ccinform.co.uk
Topics
“It is a very informative tool. It is my one-stop-shop for accessing resources for my practice. It is like my social work bible” Charity, social worker, West Sussex County Council
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Horizon scanning from our expert content team
Feedback from frontline practitioners and leaders
Content commissioned from experts in their field
Tailored to suit different learning styles
Legally checked by a leading specialist lawyer
Formatted and published on CC Inform
Continually reviewed and updated for accuracy
Meet a few of our authors and contributors
CC Inform Children
CC Inform Adults
Laura Hanbury
Laura Hanbury is a family practitioner and PhD research student at Royal Holloway University. Her current PhD research focuses on the behaviours of adolescents in care, alongside the attachment organisation of foster carers and how it affects the way they may perceive and respond to the children that they care for. Having worked in the field of family support and child protection for over 17 years, she also works as an independent lecturer, author and trainer, specialising in the analysis of family dynamics and behavioural responses through the lens of attachment theory and research. Laura’s overall work is centred around the study of how behaviour develops in the context of experienced attachment trauma.
All content is checked by our legal expert, Tim Spencer Lane
Tim Spencer Lane is the expert legal editor for both Community Care Inform Children and Adults. He is responsible for ensuring published content is legally compliant, summarises key legislation and regulations and produces summaries of legal cases that directly impact practice. Tim is a lawyer who specialises in mental capacity, mental health and social care law. He is also a senior lecturer at Kingston University. At the Law Commission, he led the reviews of adult social care, health and social care professional regulation and deprivation of liberty. He currently works as a lawyer at the government legal department (Department of Health and Social Care) where he advises on mental capacity and mental health law.
Community Care Inform is committed to ensuring that the voices of those with lived experience are at the heart of everything we produce. We are deeply grateful to the experts with lived experience who contribute to our work, enabling us to deliver meaningful and practical learning content. Our lived experiences content hub showcases a diverse range of perspectives, featuring voices such as Jenny Molloy, Rebekah Pierre, and Luke Rogers.
CC Inform team
The Community Care content team has a combined experience of 60 years in identifying and collaborating with top experts in the field to create tailored content for busy practitioners. They understand the value of producing concise summaries, case scenarios, clear visuals, infographics and overviews as well as translating complex topics into accessible and easy-to-digest formats that are directly applicable to practice.
David Wilkins
David Wilkins is professor of social work and the programme director for the MA in social work at Cardiff University. He has previously researched at Tilda Goldberg Centre, University of Bedfordshire, worked as an academic tutor for the Frontline programme and lectured at Anglia Ruskin University. Previously, David worked in local authority social work, in the fields of disability and child protection, as a social worker and manager, and was principal child and family social worker for the London Borough of Enfield. David’s research interests include child protection practice, supervision and the use of theoretical and research-informed knowledge in practice. In particular, he is interested in the relationship between more effective supervision, enhanced practice skills and family outcomes.
Rebekah Pierre
Rebekah Pierre is a care-experienced social worker, author and activist. Rebekah has written and spoken extensively about the care system, featuring in The Guardian, The Independent, Radio 4 and elsewhere. Rebekah's lived experience is central to her campaigning and writing. Rebekah has published Free Loaves on Fridays, an anthology of experiences of the care system, which will amplify the voices of care-experienced individuals.
Jenny Molloy
Jenny Molloy is an author and a motivational speaker. The author of ‘Hackney Child', ‘Tainted Love’ and ‘This Isn’t Love’, under her pen name Hope Daniels, she spent most of her childhood in care, and is now a mother, grandmother, and, of course, a care leaver. Jenny was under the care of Hackney social services, and was known as a "Hackney Child", hence the book name. “At the age of nine, Hope Daniels walked into Stoke Newington Police Station with her little brothers and asked to be taken into care. Home life was intolerable: both of Hope's parents were alcoholics and her mum was a prostitute. The year was 1983. As London emerged into a new era of wealth and opportunity, the Daniels children lived in desperate poverty, neglected and barely nourished. Hounded by vigilante neighbours and vulnerable to the drunken behaviour of her parents' friends, Hope had to draw on her inner strength. “Hackney Child is Hope's gripping story of physical and emotional survival - and the lifeline given to her by the support of professionals working in the care system. Despite all the challenges she faced, Hope never lost compassion for her parents, particularly her alcoholic father. Her experiences make essential reading and show that, with the right help, the least fortunate children have the potential not only to recover but to thrive.”
Dr Alice Loving
Alice has worked within the field of child protection for 11 years and currently works independently providing parental assessments and intervention work for local authorities. Her PhD, completed within the social care department at Royal Holloway University, focused on factors influencing the outcomes of social work interventions, in particular, the impact of childhood trauma on parenting capacity. Alice delivers attachment and relationship-based practice training to social care practitioners within the UK and Ireland. Alice is an honorary lecturer for the Centre for Child Protection at Kent University and has published work in the Child & Family Social Work and Children England journals. Her most recent publication is a chapter titled ‘Working with cases of neglect and emotional abuse’, featured in ‘Child Protection and the Care Continuum’ (Routledge). She has previously worked with Community Care, providing social workers with effective direct work techniques and producing guidance on understanding attachment relationships and writing about this in court.
Satveer Nijjar
Satveer Nijjar is the founder of ‘Attention Seekers’ – a business offering bespoke, CPD-accredited mental health training to professionals across healthcare, education, corporate and public sectors. The training aims to provide knowledge and reduce the stigma surrounding mental illness and self-harm. Satveer began her career with the Royal College of Psychiatrists on a national steering group and later earned a First-Class Psychology degree, receiving the Bernice McAuley Memorial Prize for her research on cultural influences on self-harm. In 2024 alone, her training reached over 25,000 people. She has worked with NHS trusts, police forces, schools, and national/international organisations. Through her engaging sessions, she continues to create safer, more understanding environments for individuals and communities.
Prospera Tedam
Prospera Tedam is professor of social work at University College, Dublin. Prior to this, Prospera worked at the United Arab Emirates University and was principal lecturer at Anglia Ruskin University, where she taught on a range of undergraduate and postgraduate courses. She was a member of the Independent Family Returns Panel at the Home Office, advising on child safeguarding in relation to children and families who had no legal right to remain in the United Kingdom. Prospera is an international consultant and trainer in the areas of anti-racist social work education and practice, cultural competence and harmful cultural practices.
Kelechi Ukandu
Kelechi is an independent safeguarding consultant, trainer and safeguarding supervisor at KU Consultations. With over 17 years of experience in the NHS, Kelechi has held numerous significant roles, including nurse, health visitor, team leader, safeguarding adviser, CAMHS child protection lead, named nurse for safeguarding and strategic safeguarding partnership lead. Currently, Kelechi is SILP (significant incident learning process) independent reviewer for child safeguarding practice reviews (CSPR) and is commissioned to review child serious incidents. Within her work as a consultant, she helps practitioners understand the intersection between race, trauma, mental health and child protection. She provides expert assistance to various safeguarding partnerships, acting as both a supporter and a critical friend.
Michael Preston-Shoot
Michael Preston-Shoot is professor emeritus of social work at the University of Bedfordshire. He is independent chair of Greenwich and Somerset’s safeguarding adults’ boards. He is the author of serious case reviews and safeguarding adult reviews, and regularly provides training and consultancy for health and social care practitioners and managers on legal literacy, adult safeguarding and self-neglect. His recent research, teaching and publications have concentrated on law and social work practice and decision making, safeguarding adult reviews and work with adults who self-neglect.
Michael Mandelstam
Michael Mandelstam has worked in the field of health and social care for nearly 40 years. For the past 25 years he has provided independent training. Before that he worked for some years within the Social Services Inspectorate at the then Department of Health. He was a member of an advisory group to the Law Commission during its work on what became the Care Act 2014. Michael has written many legal books over the last three decades.
Sarah Galvani
Sarah Galvani is an independent consultant focusing on research and development work in alcohol and other drug services. She also supports family members of people using alcohol, other drugs and/or gambling through the national charity Adfam’s project Adfam@Home. Sarah retired from Manchester Metropolitan University in April 2024 and remains professor emerita of social research and substance use in the Department of Nursing and Public Health. Sarah also runs courses for Breast Cancer Now for women coming to the end of their breast cancer treatment and is a lay member of the hearing panels for the British Association of Behavioural and Cognitive Psychotherapy.
Clark Baim
Clark Baim, PhD, is a registered psychodrama psychotherapist (UKCP, BPA) and a registered senior trainer and clinical supervisor with the British Psychodrama Association. He has worked in more than 35 countries and 300 organisations as a trainer, group leader, therapist and supervisor. Dr Baim has focused for 25 years on the study of attachment theory and the Dynamic-Maturational Model (DMM) of Attachment and Adaptation with Dr Patricia Crittenden. He is on the faculty of the Family Relations Institute, the international training organisation for the DMM. He is a trainer and forensic-level coder of the DMM version of the Adult Attachment Interview. He has co-authored two books on the DMM: Attachment-based Practice with Adults: Understanding Strategies and Promoting Positive Change (2023, 2nd edition, Pavilion, available as an e-book or print version), and Attachment-based Practice with Children, Adolescents and Families (Pavilion, 2022). Dr Baim has written and edited more than 50 publications focusing on areas including attachment, forensic psychotherapy, applied theatre, offender rehabilitation, ethics and co-working.
Daisy Long
Daisy Long (nee Bogg) is chief executive of DCC-i, an independent social work practice consultancy organisation, a national social work specialist, academic author, practice educator and trainer. Daisy has been involved in the design, development and delivery of a wide range of learning, development and consultancy programmes, both nationally and to support customer organisations. Daisy is a registered social worker, holding additional qualifications in mental health (AMHP), mental capacity (BIA), training (PTLLS Level 4), mentoring (ILM) and practice education (PEPS 2). She is also visiting fellow at the National Centre for Cross Disciplinary Social Work (NCCDSW) at Bournemouth University. Daisy continues to lecture and practise in several social work roles, is a practice educator for social work students and children’s and adults’ social work ASYE candidates, and provides professional supervision to several independent BIAs.
Deborah Barnett
Deborah is a safeguarding adults’ consultant and trainer. She has experience of chairing/authoring safeguarding adults’ reviews and domestic homicide reviews, and chairing a safeguarding adults board. She is the author of The Straightforward Guide to Safeguarding Adults: From Getting the Basics Right to Applying the Care Act and Criminal Investigations (Jessica Kingsley Publishers, 2019) and Self-neglect and Hoarding: A Guide to Safeguarding and Support (Jessica Kingsley, 2018).
Suzy Braye
Suzy Braye is emerita professor of social work at the University of Sussex, England, and a fellow of the Academy of Social Sciences. Her professional background is in social work and the management of local authority social services, after which she worked in the university sector as a social work educator and researcher. Her specialist interests are in law and social work, adult social care and self-neglect. She now practises as an independent consultant in adult safeguarding, engaging in research, training and practice development, and as an independent reviewer for safeguarding adult reviews.
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At Community Care Inform Adults and Children, we collaborate with over 170 expert authors. Our contributors include academics, experts by experience, specialist practitioners and barristers, selected for their undisputed knowledge and strong reputations in their fields. They work closely with our in-house content team to translate their expertise into practical, accessible guidance. Practitioners using Inform can trust that their work is grounded in the latest research, legal rulings and best practice. We partner with experienced practitioners through focus groups, to ensure our guidance is both research-based and tested in real-world practice.
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Alice has worked within the field of child protection for 11 years and currently works independently providing parental assessments and intervention work for local authorities. Her PhD, completed within the social care department at Royal Holloway University, focused on factors influencing the outcomes of social work interventions, in particular, the impact of childhood trauma on parenting capacity. Alice delivers attachment and relationship-based practice training to social care practitioners in the UK and Ireland. Alice is an honorary lecturer for the Centre for Child Protection at Kent University and has published work in the Child & Family Social Work and Children England journals. Her most recent publication is a chapter titled ‘Working with cases of neglect and emotional abuse’, featured in ‘Child Protection and the Care Continuum’ (Routledge). She has previously worked with Community Care, providing social workers with direct work techniques and producing guidance on under-standing attachment relationships and writing about this in court.
Jenny Molloy is an author and a motivational speaker. The author of ‘Hackney Child', ‘Tainted Love’ and ‘This Isn’t Love’, under her pen name Hope Daniels, she spent most of her childhood in care, and is now a mother, grand-mother and, of course, a care leaver. Jenny was under the care of Hackney social services, and was known as a “Hackney Child”, hence the book name. “At the age of nine, Hope Daniels walked into Stoke Newington Police Station with her little brothers and asked to be taken into care. Home life was intolerable: both of Hope’s parents were alcoholics and her mum was a prostitute. The year was 1983. “Hackney Child is Hope’s gripping story of physical and emotional survival – and the lifeline given to her by the support of professionals working in the care system. Her experiences make essential reading and show that, with the right help, the least fortunate children have the potential not only to recover but to thrive.”
Clark Baim, PhD, is a registered psychodrama psychotherapist (UKCP, BPA) and a registered senior trainer and clinical supervisor with the British Psychodrama Association. He has worked in more than 35 countries and 300 organisations as a trainer, group leader, therapist and supervisor. Dr Baim has focused for 25 years on the study of attachment theory and the Dynamic-Maturational Model (DMM) of Attachment and Adaptation with Dr Patricia Crittenden. He is on the faculty of the Family Relations Institute, the international training organisation for the DMM. He is a trainer and forensic-level coder of the DMM version of the Adult Attachment Interview. Dr Baim has written and edited more than 50 publications focusing on areas including attachment, forensic psychotherapy, applied theatre, offender rehabilitation, ethics and co-working.
We innovate with the latest digital publishing techniques to ensure our content caters for different learning styles and is delivered effectively, in an easily digestible format and in the most accessible medium, to influence real changes in practice. Our content is tailored for everyone, from novice to experienced practitioners who are looking to broaden their knowledge through research. We work with our partners on bespoke learning pathways to suit different learning requirements – from ASYE cohorts, front door teams and team managers starting out in their management journey to experienced, research-focused professionals who want to broaden their knowledge.
“Community Care Inform goes into a lot of depth, it covers things in the level necessary to deal with complex issues and it is clearly very well evidenced” Ian, principal social worker (PSW), Warwickshire Adults
QUICK-READ SUMMARIES THAT SAVE TIME
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How does Community Care Inform support you? Hannah, early help family support worker, Birmingham Children’s Trust
Watch the video below to see an example of how to incorporate learning into a practitioner’s busy working week.
“There are short descriptions which lead to more in depth information which included a video or links to a webinar/podcast. I did not find the information on the page too much or overwhelming” Millie, newly qualified social worker, Cardiff, Children and families
Supported learning
As well as Community Care Inform’s suite of resources, our Supported Learning programme allows practitioners and managers to proactively identify knowledge gaps and take a more strategic approach to learning and improving practice. The programme provides a bite-sized learning solution for your workforce that is designed to fit into the working day, ensuring knowledge is then embedded ‘on the job’. Organisations have access to a dashboard offering a range of reporting on team results to assess gaps in knowledge.
Our partners are using the programme to:
Understand how their workforce approaches decision making and thresholds in complex cases
Support their managers to target the most urgent learning needs
Incentivise their workforce to take ownership of their learning needs
Evidence the impact of their learning programmes
Quickly react to themes coming out of audits
Ensure inspection or assessment readiness
“Guidance to inform practice at my fingertips” Barbara, service manager, Darlington adults’ services
Infographics that explain complicated topics in a visual format
Live webinar series providing expert learning
Regular podcast seasons for learning on the go
Case studies that share learning from practice
Bitesize learning delivered directly to users’ inboxes
Videos that show examples of best practice
Practical tools that can be used with children, families and adults
Case law and legislation summaries
Learning tools that promote group reflection
In-depth practice guidance to support evidence-based assessments
Quizzes and case scenarios to check and encourage learning
Community Care Inform curates resources around key topics, into easy-to-navigate knowledge and practice hubs. Within each hub is a wealth of evidence-based practice guidance, learning tools, multimedia content, legislation and case law.
“A wealth of information” Sharon, Qualified Social Worker, Essex, Children and families
Adoption Attachment Benefits A-Z Case law Child sexual abuse Child sexual exploitation Child trafficking Core skills Court skills Direct work Disabled children Domestic abuse Equality, diversity and inclusion
Female genital mutilation Fostering Housing Legislation in Wales Lived experience voices Looked-after children Mental capacity Neglect Radicalisation Safeguarding Strengths-based practice Trauma
These knowledge and practice hubs represent just some of the content available on Community Care Inform. We can map specifically how our content links with your teams’ learning needs to give you the full extent of the content available and how it can best support your learning strategy. To view the full list of knowledge and practice hubs we offer go to CC Inform Children and CC Inform Adults.
“I can access anything for my needs. It’s very accessible whenever you need it” Pat, senior social worker, Kent, children and families
Community Care Inform users also benefit from free access to our webinar series, Learn on the go podcasts and content-specific hubs for newly qualified social workers, managers and practice educators.
Benefits A-Z Care Act Case law Continuing healthcare Core skills Court skills Dementia Disability Domestic abuse Equality, diversity and inclusion Executive functioning Housing Learning disability Legislation in Wales
Lived experiences Mental capacity, deprivation of liberty and best interests Mental health Older people Safeguarding Self neglect Strengths-based practice Substance use The Court Report series Trauma
Adoption Attachment Benefits A-Z Child sexual abuse Child sexual exploitation Child trafficking Core skills Court skills Direct work Disabled children Domestic abuse Equality, diversity and inclusion Female genital mutilation Fostering Housing Lived experience voices Looked-after children Mental capacity Neglect Radicalisation Safeguarding Strengths-based practice Trauma
Community Care Inform provides dedicated practice hubs for practice educators, supervisors, trainers and team managers. These hubs support their roles in guiding students, newly qualified professionals, and experienced social care practitioners and help them build positive work environments in which good practice can thrive.
“It is so helpful for my own practice and as a practice educator to help students” Zoe, senior social worker, Monmouthshire
Our range of resources is designed to help practice supervisors deliver high-quality training and reflective supervision, to build a confident workforce.
Examples of just some of the content:
We work closely with those who lead on learning to utilise our resources with their teams
Learn as a group sessions
Podcast seasons
Supervision tools
Our Supported Learning resources help practice educators and managers understand, monitor and improve knowledge levels in their teams as well as introduce learning that is engaging, structured and supports recognition.
New for 2025
Stay informed about upcoming content and initiatives to support your learning plans throughout the year. We'll share insights from our annual Learning Landscapes research, explore the impact of reforms on learning, and provide guidance on supporting neurodiverse learners.
Ready-made activities you can use with a team to run a 60 to 90-minute session on a particular topic or area of practice. They use prompts such as short video and audio clips, case studies from practice and serious case reviews as the basis of discussion activities, to develop skills and knowledge with colleagues.
We will work with you to utilise our podcast series to embed group learning through podcast clubs that prompt discussion and reflective learning.
Practical tools to support managers with all aspects of supervision including supervision frameworks, question prompts, video examples, crib sheets and a huge range of guidance.
Quizzes, case scenarios and games
Quarterly webinar briefings for practice educators, learning leads, and PSWs.
Anti-oppressive and anti- discriminatory practice education Promoting reflective practice Use of self and emotional intelligence: quick guide Guide to assessing students Recording supervision Video – oppressive and anti-oppressive practice Videos on different approaches to monthly supervision Asking different types of questions Giving feedback Talking about emotions Analysis and decision making Burnout, secondary trauma, compassion fatigue: a guide to support managers and practitioners Case recording and record keeping Dealing with conflict with colleagues, partners and in the organisation Developing better care plans using SMART and POWER Making the transition from practitioner to manager Managing risk Supporting neurodivergent students and practitioners
Anti-oppressive and anti-discriminatory practice education Promoting reflective practice Use of self and emotional intelligence: quick guide Guide to assessing students Recording supervision Video – oppressive and anti-oppressive practice Videos on different approaches to monthly supervision Asking different types of questions Giving feedback Talking about emotions Analysis and decision making Burnout, secondary trauma, compassion fatigue: a guide to support managers and practitioners Case recording and record keeping Dealing with conflict with colleagues, partners and in the organisation Developing better care plans using SMART and POWER Making the transition from practitioner to managers Managing risk Supporting neurodivergent students and practitioners
New for 2025 Quarterly webinar briefings for practice educators, learning leads, and PSWs. Stay informed about upcoming content and initiatives to support your learning plans throughout the year. We’ll share insights from our annual Learning Landscapes research, explore the impact of reforms on learning, and provide guidance on supporting neurodiverse learners.
Community Care Inform provides each learner with their own CPD log to efficiently evidence and reflect on what they have learnt throughout the year. The log can be used as a reflection point in supervision sessions and is flexible, allowing the user to also include learning that may have been gained from sources other than CC Inform. By regularly updating their personal log, social workers can effectively document their professional development activities, ensuring they meet the standards required for registration renewal with regulatory bodies such as Social Work England and Social Care Wales.
Through our range of resources, curated into easy-to-access knowledge and practice hubs on a vast array of topics, CC Inform provides learning to suit every practitioner, however time-poor and whatever their learning style might be. Accessing CPD opportunities through CC Inform is convenient and flexible, allowing social workers to engage with materials at their own pace and at times that suit their schedules. They can save articles and resources for later and come back to learning and CPD recording at a time to suit them - offering flexibility that is vital for social workers balancing busy workloads.
To support practitioners with their CPD registration with Social Work England, Community Care Inform:
Practitioners can also benefit from a referencing tool to help save time and make recording CPD and evidencing decisions as simple as possible.
Runs workshops in the two months leading up to registration to support practitioners with the process
Has a wealth of learning resources to make staying on top of CPD easy and enjoyable
Provides tailored demonstrations, online and in person, on how to effectively manage and track CPD
Provides comprehensive guidance on how to record and upload CPD to the Social Work England website
“I particularly enjoyed a micro learning course I took part in last year” Sarah, qualified social worker, Newcastle City Council
Partnership working that drives engagement
Our approach to working with partners is tailored to align with your unique learning strategies. At the start of the partnership, we create a customised roll out plan designed to meet the organisation’s specific needs and maximise engagement.
Throughout the partnership, we collaborate on various engagement initiatives. Below are some examples of how we support our partners:
Tailored engagement plan
Weekly live demonstrations
Helpdesk support
Bespoke reporting
Content mapping
Topic of the month
Manager workshops
Weekly demonstrations
Personalised pages
Podcast sessions
Habit of learning
Reflective sessions for teams
Communication campaigns
Reporting and servicing
Partnership lies at the heart of all that we do at Community Care Inform, and the relationships that we foster with our partners ensure that there is commitment from us and you in ensuring the successful roll out of CC Inform in your organisation. With this in mind, every local authority, NHS trust, university and allied organisation that we work with has their own dedicated client partner. Our highly skilled team offer support for your own personalised roll out plan for CC Inform implementation. We will be with you every step of the way throughout your subscription to ensure you get the best possible value from your licences and how they work in your organisation. We organise a series of catch-up meetings with you throughout the year to ensure you are kept in the loop on new resources and initiatives to inspire learning. Equally, this means that we are regularly updated on your service and your requirements and can identify opportunities and address any challenges that you may face along the way.
Every month we’ll keep you updated with reports to help you assess and analyse engagement with Community Care Inform resources. We can also tailor reports to meet your individual requirements to ensure that you are able to track the impact of your learning programmes on quality improvement and other metrics.
The tech! Community Care Inform is a cloud-based website; we do not need to connect with internal IT infrastructure. We have a full in-house web development, IT and security team that can support with any technical questions or requirements for your own procurement pathways.
Every Wednesday, from 12:30-13:00, we host a demo session for all our partners so that their users can learn more about how to activate their licences and make best use of the resources. The sessions provide essential support to users in navigating and utilising the websites effectively. Their weekly frequency ensures that all of your users have the opportunity to understand exactly how CC Inform could work for them and ensures engagement with the resources is high. We also offer bespoke demo sessions and workshops depending on the needs of your workforce; these can be in person or online.
By focusing on a specific theme each month, Community Care Inform creates a structured, engaging, and relevant learning environment that supports social workers in their CPD and enhances their ability to deliver high-quality care and support to the children, adults and families that they support. Themed learning has many benefits, encouraging group reflective practice, allowing a focus on marginalised groups or spotlighting particular conditions or concerns which may affect service users and workers.
We offer workshops for team managers across the workforce to support individual districts or disciplines with their teams or so they can discuss as a group how learning currently feels and what their future ambitions for team learning might be. We work in partnership with managers to give the resources a context and help them discuss with teams what the guides, ideas and models offered through CC Inform might look like in day-to-day practice. The workshops encourage and support practitioners with their CPD and decision-making throughout their working life. The sessions also support managers with their supervision and support to their team.
Mapping our partner's learning needs to Community Care Inform resources is a great way to align with your workforce development goals. For example, we can map our resources against your training programme or needs analysis. This acts as a time-saving measure as we are experts in our own content and know how it can best serve your requirements.
Personalised pages can be adapted to reflect the different objectives of individual teams and the learning that is essential for their role in that team. Managers can track induction progress through reviewing the worker’s CPD log with them. We can also provide international workers with access before they travel to the UK so that they can familiarise themselves with essential law and other priorities before they start in their new roles.
Community Care Inform’s Habit of Learning programme aims to help make continuous learning a regular part of practitioners’ daily practice. Each module comprises eight bite-sized learning sessions, delivered by email to the learner, which are designed to support and promote learning in a way that will help to improve their ability to retain information. This results in more confident decisions and a reduction in the stresses that can be caused by decision fatigue.
In the Community Care Inform podcast, Learn on the go, expert practitioners and academics discuss what the latest research, theories and practice models mean for social workers. Listening regularly allows learners to build and refresh their knowledge in different ways: alone or in a group; in the office, at home, or out and about. There is a library of over 40 episodes to explore and each one is summarised and analysed on the website – clarifying the learning points for listeners and practice supervisors. Many of our partners have built thriving podcast groups, using this content as an inspiration to learn, meet and reflect on current social work themes, research and innovation in practice.
Many of the multimedia resources on CC Inform, such as webinars, videos and podcasts, can be utilised by team managers and practice supervisors to promote reflective discussions in teams. Our resources guide the facilitator in what approach to take and offers them a wealth of resources to explore in group sessions so that peers can reflect with one another in line with Social Work England’s requirements for CPD.
We will collaborate with you to create customised campaigns that drive activation and engagement. Our communication plan will be carefully tailored to align with your unique objectives, and we'll provide strategically mapped content and personalised messaging to complement and enhance your own internal communication.
Reporting
We endeavour, through demonstrations and clear intuitive navigation, to ensure that our sites are as easy to use, access and search as possible. However, if your users have any access issues or require help in finding what they need, our friendly helpdesk are on hand via phone or email to address any queries.
Community Care Inform is a cost-effective, essential learning tool. We work with our partner organisations to help support a positive learning culture that builds confidence and supports evidence-based decision making.
“CC Inform is a reliable resource, with great researchers, writers and professionals within the social work field contributing to the resources, so you know you can trust the content that they have available. This has improved how practitioners are incorporating learning into their day-to-day roles, seeing it as beneficial for their work and wellbeing. The quality of practice has improved which as well has benefitted the individuals we support in the community” Aileen Blake, practice development social worker, Gloucestershire
Reducing risk of legal challenge
We commission expert content, reviewed by a specialist lawyer, ensuring it's easy for your workforce to understand and apply. Our case law summaries and court skills resources help practitioners prepare for court.
Time saving
We produce content for time-pressed practitioners, offering clear summaries, guidance, case scenarios, and tools. Webinars and resources can be saved or accessed later, allowing flexible learning on their schedule.
Ofsted and Care Quality Commission readiness
We provide relevant learning content based on audit themes and inspection priorities, ensuring timely and effective responses to learning needs.
Outcomes
Our network of partners consistently tell us that a well-informed, legally literate workforce with ready access to critical information and updates can practice confidently and to a high standard. In turn, this positively impacts service user feedback and outcomes for adults, children and families.
Workforce confidence and retention
Evidence shows that a positive learning culture boosts staff retention, and many local authorities consider Community Care Inform essential to their retention strategy. It supports practitioners in decision making, boosting confidence and accountability.
Supporting your whole workforce
Efficiency savings
We work alongside our partners to optimise cost savings, by aligning our multimedia learning content with your training programmes and learning needs, reducing commissioned training costs.
Learning Landscapes Partners to Community Care Inform will also benefit from our annual Learning Landscapes research. This research takes a deep dive into practitioners’ preferences around learning, their expectations, and most importantly, the impact that creating space and time for continuous learning has on practitioner confidence, resilience and quality of work, as well as staff retention.
Hear from Angela Watts (Chartered MCIPD), workforce development strategy adviser, on how Kent County Council uses Community Care Inform in its children’s and adults’ services.
How does Community Care Inform benefit your workforce?
How does Kent County Council use Community Care Inform strategically?
Examples of how it is used practically
How does Community Care Inform give value to Kent County Council?
How does Community Care Inform benefit your workforce
