ABOUT ETHOCA CONSUMER CLARITY
Ethoca Consumer Clarity gives consumers better insight into their purchases, directly in their bank app.
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Call Center
Subscription Controls
Digital Receipts
Merchant Details
ABOUT ETHOCA CONSUMER CLARITY
By connecting issuers, merchants and partners, consumers get greater insight and control over their finances after a purchase has been made.
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Call Center
Subscription Controls
Digital Receipts
Merchant Details
Merchant
Ethoca
Issuer
Banking App
Cardholder
MERCHANT DETAILS
This is what an average online bank statement looks like today. Purchase details and merchant information aren’t always clear.
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Call Center
Subscription Controls
Digital Receipts
Merchant Details
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MERCHANT DETAILS
Ethoca Consumer Clarity enhances digital banking with clear merchant names and logos to make it easier for consumers to recall what they bought.
Clear merchant names and logos help with purchase recognition up front.
Call Center
Subscription Controls
Digital Receipts
Merchant Details
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MERCHANT DETAILS
Educate consumers about the carbon impact of their purchases by providing a carbon footprint estimate.
Merchant map can also be displayed using geolocation details.
Clicking on a purchase can pull up more information — like geolocation details, carbon footprint data and even the option to view a receipt.
Call Center
Subscription Controls
Digital Receipts
Merchant Details
View receipt
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DIGITAL RECEIPTS
Digital receipts provide more detail, including itemized purchase information, tax and totals, and merchant contact information.
Done
Provide description of purchased items for easy recall.
Merchants can embed customizable links to encourage customers to interact with them directly – whether it’s to request a refund, write a review or sign up for a loyalty program.
Call Center
Subscription Controls
Digital Receipts
Merchant Details
Join our Loyalty Program
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subscription CONTROLS
Subscription controls can help merchants and issuers reduce subscription related-disputes, upsell new subscription levels and build a better customer experience.
Call Center
Subscription Controls
Digital Receipts
Merchant Details
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SUBSCRIPTION CONTROLS
Ethoca Consumer Clarity can alsogive consumers more control over their finances by empowering them to manage their subscriptions — right in their bank app.
Call Center
Subscription Controls
Digital Receipts
Merchant Details
Ethoca Consumer Clarity can also provide issuer call center and back-office teams more information.
Remove confusion caused by unclear transaction description and provide clean transaction details.
Remove billing confusion and provide subscription details and timeline
Facilitate direct merchant contact with clear contact information, such as merchant address and phone number.
Stop unnecessary chargebacks and be aware of refunds issued
Provide merchant purchase history
Order details shows exactly what was ordered. Additional information such as delivery information and device type can also be displayed.
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CALL CENTER
Call Center
Subscription Controls
Digital Receipts
Merchant Details
See compelling evidence details to understand why a transaction is trusted
Quickly identify trusted transactions that meet First-Party Trust program guidelines
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BENEFITS
Ethoca Consumer Clarity improves the payments ecosystem.
Call Center
Subscription Controls
Digital Receipts
Merchant Details
Issuers
Deliver a better experience while reducing confusion, chargebacks and operational costs
Consumers
Get more clarity and control over their finances
Merchants
Get to engage their customers in new and exciting channels while reducing chargebacks
Thank you
Contact us today
Want to learn more about how Ethoca Consumer Clarity can help your business?
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Call Center
Subscription Controls
Digital Receipts
Merchant Details