Meet Laura
Laura is a hardworking mother of three who also manages a chronic condition. She is determined to find the best healthcare for her family and herself, but the process can be frustrating and time-consuming.
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Locating in-network providers and health systems with a proven track record of delivering exceptional care can be difficult and impersonal, leaving Laura overwhelmed in finding the care she needs.
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Laura struggles to navigate the healthcare bureaucracy maze, secure authorization, verify coverage, calculate deductible and out-of-pocket costs, coordinate with her providers and schedule appointments.
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Laura needs a digital fast pass that locates her preferred providers, automates scheduling, tailors payment options and provides the transactional payment ease she experiences with other areas of her life.
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INTRODUCING
The Healthcare Commerce Network
Let's go
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Intelligent Digital Provider Search
Introduction
Benefits
Enrollment
DEMO
Payment authentication
Conclusion
HCN streamlines the experience by providing personalized provider searches, scheduling, pricing and payment options, representing a significant leap in digitally connecting care across all key stakeholders — consumers, insurance, providers and employers.
HCN puts patients at the center of the healthcare experience
Automated Scheduling
Tailored Financial Care
e-Commerce
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HCN empowers patients to make informed healthcare decisions by giving them access to providers, transparent pricing and individualized payment options.
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A gateway to your health, your choice, your price
NEW PROCEDURE
Integrates with your health insurance plan to personalize your care
HCN’s intelligent search engine finds high-performing, in-network healthcare providers and shoppable procedures in your area.
Intelligent digital provider search
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Search for the procedure you need
Name, CPT Code or Keyword
CT Scan
SEARCH
The system provides patients with transparency by displaying the provider’s list prices for procedures, allowing them to make informed purchase decisions.
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Review provider list prices for shoppable procedures
Searching by location in HCN’s intelligent search engine allows patients to find nearby providers and facilities, reducing travel and making healthcare more convenient.
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Recommends low-cost, high-quality providers in your plan’s network by zip code
Search results return a list of supplementary procedures and the percentage of instances in which they accompany the primary service, providing a complete picture of the provider’s list price for treatment.
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Intuitive procedure search recommends procedures you might need
Automated scheduling facilitates registration and allows patients and providers to schedule appointments conveniently, making booking an appointment efficient and hassle-free.
Automated scheduling
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Book appointments that fit your schedule
BOOK APPOINTMENT
9:00 a.m.
10:00 a.m.
11:00 a.m.
12:00 p.m.
Choose time
Sun
Mon
Tue
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Wed
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Thu
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Fri
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Sat
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Schedules
Tailored financial options allow for customization of payment plans and out-of-pocket discounts based on economic need, with payer/provider preapproval, reducing the delay in treatment due to financial anxiety.
Tailored financial care
Get your individualized payment options and price
Price estimates include benefits, copays, coinsurance contributions and deductibles, giving patients a clear understanding of their costs and making it easier for them to make informed financial decisions.
Calculates your out-of-pocket costs in real-time
Proprietary algorithm automatically negotiates discount, if applicable, for high-cost and low-income members
The Your Price feature eliminates uncertainty by clearly displaying total out-of-pocket costs, reducing the likelihood of unexpected expenses.
See everything that goes into your price
An advanced e-commerce portal streamlines and modernizes the shopping experience for today’s digitally savvy healthcare consumer by providing seamless transaction capabilities.
Payment options that suit you
In-app payment for easy reference and financial reconciliation
We’ve received your order and we’re processing your payment. You’ll receive a payment confirmation shortly. You have been assigned a healthcare concierge who will reach out with details regarding your appointment.
A healthcare concierge is assigned to serve you better
Insurers
Providers
Employers
Cutting-edge tools and resources empower insurers to promote high-performing providers, enabling beneficiaries to choose the most effective and cost-efficient care.
Preventive-care education and alerts help prevent potential health issues, reducing long-term costs.
Customizable benefit packages allow insurers to meet the diverse needs of their customers.
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Select one:
Reassembling the market around the consumer
Simplified financial transactions empower providers to receive payment quickly and enable a dynamic revenue cycle with minimal collection cost.
Intelligent pricing transforms price transparency from a regulatory requirement into a competitive strategy for acquiring and retaining patients.
Healthcare providers can acquire and retain patients more effectively by directly engaging with them and showcasing their services more compellingly.
Incentivizing wellness and preventive care prioritizes employee well-being, creating a more productive and engaged workforce while lowering costs.
An intuitive portal connects employees directly with providers and insurers, reducing the need for HR involvement.
Equipping employees with digital tools allows them to access care more efficiently, at a lower cost and in a more targeted way.
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and unlocking value for all stakeholders
HCN is an advanced digital front door that reassembles the healthcare market around the consumer, creating seamless connections among all stakeholders and enabling patients to access the care they need with payment options that fit their lives.
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James A. Zadoorian, Ph.D. Managing Principal, ARxChange jzadoorian@arxchange.com 716 640 6567
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