Get started
You have from November 1 to 15 to make your benefit selections in Workday.
Some links may require access through a Mastercard device.
Enjoy an optimal experience when viewed from a desktop or laptop.
Mastercard-Paid Benefits At Mastercard, we believe it’s important that you feel supported, and we want to make sure that we’re taking care of you and your loved ones, too. That’s why we provide you with a core suite of benefits that starts on your first day of employment. Open Enrollment Benefits You can choose optional coverage for you and your eligible dependents to help manage payroll deductions and out-of-pocket expenses. You have from November 1 to 15 to make your benefit elections in Workday.
2
Main menu
What’s New?
01
02
Enrollment Overview
03
Medical & Prescription Drug
04
Health Savings Account & Wellbeing Rewards
09
Contacts & Resources
06
Dental & Vision
05
Flexible Spending Account (FSA)
This interactive guide is designed to provide an overview of your 2024 benefits and dive deeper into the actions needed to put them into effect. Feel great about your choices for the year to come by being as informed about your options as possible. Visit Choose Well at mastercardbenefits.com to model your options, and then print out your choices to enter your final choices in Workday.
3
07
Insurance
08
Additional Voluntary Benefits
4
5
Health plan updates In 2024, Mastercard will continue to cover the majority of the cost for healthcare. Employee premiums will increase with healthcare inflation; however, Mastercard is focused on minimizing this impact. The maximum increase per paycheck is $4 for self-only coverage and $16 for spouse/family coverage. Due to IRS regulations, Health Saver 1 deductibles will increase to $1,600/$3,200 (up from $1,500/$3,000) and the maximum out of pocket will also increase to $3,600/$7,200 (up from $3,500/$7,000). New vendor for FSA and Commuter Accounts Beginning January 1, 2024, all Mastercard healthcare FSAs, dependent care FSAs (including Family Care Subsidy), and commuter benefits will be transitioned from WageWorks/HealthEquity to Optum Bank. Optum Bank will continue to be the vendor for your Health Savings Accounts (HSAs). Moving to a single vendor will simplify and provide a better digital experience through optumbank.com. In December, enrollees will receive new cards for their benefits and targeted instructional communications about their individual transition. Healthcare customer support You told us you want direct access to Anthem for medical plan customer support and claims needs. We heard you: Beginning next year, Anthem will replace Accolade for all health plan customer care and clinical support and provide an enhanced digital experience through Anthem’s Sydney app. MDLIVE will be replaced with Anthem’s telehealth services. Employees and their families who are enrolled in our medical plans will have access to virtual urgent care, virtual primary care and virtual behavioral health services, all through Anthem’s Sydney Health app. Read more about the change. In 2024, we’ll continue to offer our leading suite of employee benefits including dental, vision, life/disability insurance and other valuable programs.
Your digital health plan ID card can be downloaded directly from Anthem.com or the Sydney Health app. On anthem.com, your cards can be accessed on the home page. From the app, click ID Cards in the upper right corner, or select Menu and choose ID Cards. From there, you can email or fax your ID card to your care provider.
How do I access my digital health plan ID card?
No. Member IDs for all enrollees will stay the same. The only thing that will change is the phone number on your ID card for customer service, which in 2024 will be through Anthem instead of Accolade.
Will my (or my family’s) Anthem member ID change in 2024?
Yes. All employees and all enrolled family members will receive hard copies of their 2024 health plan ID cards mailed to their home address in mid-December 2023. You will also be able to access a digital copy of your ID card in Anthem’s Sydney app.
Will I receive a new ID card for my 2024 healthcare coverage?
You can review details for the Anthem health plans on People Place.
Where can I see what services and benefits are covered by my plan?
Anthem continues to be your health plan network in 2024, just like in 2023. The only change is for health plan customer care, which is moving from Accolade to Anthem. • Your Prescription Drug benefit continues to be managed through ESI (Express Scripts). • Mastercard will continue to offer the same three medical plans through Anthem: Health Saver 1, Health Saver 2 and Safety Net. • Other health benefits including dental, vision and Live Well/Virgin Pulse remain the same for 2024.
What will not change in 2024 for Mastercard’s healthcare benefits?
We heard what you said: You told us you want to work directly with our health plan carrier, Anthem, for your customer support and claims needs. Beginning in 2024, when you have a question about your coverage, need help finding a doctor or care facility or want extra clinical support, you will call Anthem instead of Accolade.
Why did Mastercard make the change to eliminate Accolade and switch to Anthem for health plan customer care?
1) Plan changes: In 2024, Mastercard will continue to offer three options (Health Saver 1, Health Saver 2 and Safety Net) through Anthem, but for Health Saver 1 only, the deductibles and out-of-pocket maximums are increasing due to IRS requirements. 2) Customer care: Beginning January 1, 2024, Anthem will replace Accolade as the concierge for all medical plan member services, which include customer care, provider search, claims resolution and clinical support. 3) Telehealth: Beginning January 1, 2024, telehealth through Anthem will replace MDLIVE for virtual urgent care and virtual behavioral health services. Additionally, all medical plan enrollees will have access to a new telehealth option through Anthem: virtual primary care.
What are the changes in 2024 for Mastercard healthcare benefits?
6
Family and Clinical Advocates make sure there is no “healthcare homework” for you. They focus on understanding your current situation and healthcare needs so they can remove barriers to care, help you improve your health and tailor next steps to your needs. Here are a few examples of questions your Anthem Family Advocate will be able to answer: Benefits and claims support • Is this test or procedure covered? • Why was I billed for this procedure? • What is my deductible for care I receive outside of my plan’s network? Care support • Can you help me find a participating care provider in my plan’s network? • What questions should I ask my doctor? • Where can I go to have an MRI? Care and condition support • Do I have other treatment options? • Is there a generic version of my prescription? • Can you help me connect with a clinician to manage my diabetes?
What kind of support will Anthem provide beginning in 2024?
From now until December 31, 2023, you should continue to use the Accolade app, call Accolade and partner with your Health Assistant for any questions about your benefits or health plan coverage. In late December, you will receive a new ID card with Anthem’s phone number for customer care. You will also receive communications from Mastercard with detailed instructions about the switch from Accolade to Anthem for health plan customer care. Starting in January 2024, you will work with Anthem instead of Accolade for claims/coverage/providers and other questions.
I am working right now with an Accolade Health Assistant about a claims/coverage/provider issue. What should I do?
Anthem provides support through customer care representatives, known as Family Advocates. A Family Advocate will be assigned to you and your covered family members to help you access the care and support you need in the moments that matter. Your Family Advocate will serve as the primary point of contact for you and your covered family members. Family Advocates collaborate with a comprehensive clinical care team that includes medical directors, behavioral health professionals, health educators, pharmacists, registered dieticians, respiratory therapists, exercise physiologists, health coaches and social workers. These Family Advocates work one on one with you and your covered dependents to manage chronic and acute care needs and make sure you’re receiving the right care at the right time. Family Advocates can: • Partner with you and your care providers to establish treatment and care plans • Help you take control of and manage your health conditions • Connect you to care providers in your plan’s network • Offer treatment decision support, coordinate your care between your doctors and help you find a primary care doctor if you don’t have one
Next
Previous
7
8
Feel free to reach out with your questions if you would like some additional support.
Still unsure? Attend a live virtual session during Open Enrollment. Use passcode MC2024 to access all webinars.
Ask People Services
Simply log in on a Mastercard device and begin to model your selections for a personalized view of your options and expenses.
Choose Well
A virtual benefits counselor that helps inform your benefit elections. Check it out as part of your enrollment research.
ALEX
Look here for plan details and other important information.
People Place
Webinar Option 1:
Thursday, November 2, 2023 2:00-3:00 PM ET
Webinar Option 2:
Wednesday, November 8, 2023 10:00-11:00 AM ET
Webinar Option 3:
Tuesday, November 14, 2023 3:00-4:00 PM ET
Taking care of each other is what we do best. We hope you feel supported and well as we work to continue being better together.
9
Review this guide.
Get a personalized overview of your 2024 benefits options and premiums by exploring Choose Well. Still unsure? Visit ALEX, your virtual benefits counselor.
LEARN
PLAN
1
Once you’ve modeled your benefits in Choose Well, print or save your preferences and make your benefit elections in Workday between November 1 and November 15, 2023. If you do not take action, your 2023 benefit elections will be carried over to 2024, with the exception of FSA, including Family Care Subsidy, and/or HSA.
ACT
Check Workday as well to make sure your contact information, beneficiary details and profile are up to date.
REVIEW
Medical & Prescription Drugs Hospital Indemnity Critical Illness Accident Dental Vision Healthcare Decision Support & Claims Services Inclusive Family Building Benefit Employee & Family Resource Program (EFRP)
Benefit
Mastercard-paid benefits
You and Mastercard share in cost
You pay the full cost at discounted group rates
Open Enrollment voluntary benefits
10
Health Savings Account (HSA) HSA Wellbeing Rewards Healthcare Flexible Spending Account (HCFSA) HSA-Compatible Flexible Spending Account Dependent Care Flexible Spending Account (DCFSA) Family Care Subsidy
Mastercard-Paid Life Insurance Voluntary Employee, Spouse & Dependent Life Insurance Mastercard-Paid Accidental Death & Dismemberment Insurance (AD&D) Voluntary Accidental Death & Dismemberment Insurance (AD&D) Voluntary Cash Accumulation Fund Mastercard-Paid Employee Business Travel Accident Insurance Mastercard-Paid Short-Term Disability (STD) Mastercard-Paid Long-Term Disability (LTD) Voluntary Long-Term Disability Insurance
Health & Wellbeing
Accounts
Financial
Voluntary Benefits
401(k) Retirement Ayco Financial Services
Long-Term Care (LTC) Plus Life Personal Excess Liability Insurance Employment Practices Liability Insurance Legal Services Insurance Home, Auto & Pet Insurance Commuter Transit & Parking Benefit
11
12
13
Safety Net
Health Saver 2
Health Saver 1*
Summary
You can see the differences really clearly here. The Health Saver 1 plan gives you higher paycheck deductions but a lower deductible. The Health Saver 2 plan offers you a lower paycheck deduction but a higher deductible. The Safety Net is all deductible, so there are no paycheck deductions and no coinsurance until you meet the deductible.
*The family deductible includes employee + one or more enrolled family members; no benefits will be paid for any family member until you meet the family deductible. **Includes coinsurance and deductible amounts.
$140.13-$273.96
$96.46-$189.58
$0.00
$6,900
$5,000
$3,600
You must meet the individual deductible, then coinsurance starts.
Individual deductible and a family deductible. Once an individual deductible is met, coinsurance begins for that person only. If two or more people’s total medical and prescription drug costs add up to the total family deductible, then coinsurance will begin for the entire family, even if there are some who have not met their individual deductibles. The same rule applies to Out-of-Pocket Maximum.
No individual deductible, no out-of-pocket maximum. Full family’s med/Rx costs count toward the family deductible. Once it’s met, coinsurance starts for everyone.
Individual
Family
Paycheck Premium (In-network)
Deductible (In Network)
Preventive Coverage Annual wellbeing exams, certain screenings and immunizations
Out-of-Pocket Maximum** When your share of costs reaches this amount, the plan pays 100% (in-network)
Coinsurance (In Network) You pay after you meet your deductible
$40.21-$56.92
$61.04-$85.25
Plan pays 100%
$3,000
$1,600
You pay 0%
You pay 20%
You pay 10%
Paycheck Premium (In-Network)
Coinsurance (In-Network) You pay after you meet your deductible
$6,900/$13,800
$3,000/$6,000
$3,200
Deductible (In-Network)
$6,900 /$13,800
$5,000/$10,000
$7,200
Benefits shown apply to in-network coverage. Please refer to your plan’s Summary of Benefits and Coverage (SBC) for out-of-network benefits. *Individual Out-of-Pocket Maximum (OOPM) — the plan pays 100% when your eligible expenses meet the individual OOPM. Family Out-of-Pocket Maximum (OOPM) — the plan pays 100% when your eligible expenses meet the family OOPM. **Individual Deductible — coinsurance begins for an individual when her/his eligible expenses meet the individual deductible. Family Deductible — coinsurance begins for all when any combination of eligible expenses meets the family deductible.
14
Deductible is the out-of-pocket maximum
$3,600/$7,200
Annual Out-of-Pocket Maximum* (includes expenses incurred for deductible and coinsurance)
You pay 100% until you reach your deductible
Generic: 20%, max $100 Preferred brand: 20%, max $188 Non-preferred brand: 20%, max $375
Generic: 10%, max $100 Preferred brand: 10%, max $188 Non-preferred brand: 10%, max $375
Mail-Order Prescriptions (after deductible is met)
Generic: 20%, max $40 Preferred brand: 20%, max $75 Non-preferred brand: 20%, max $150
Generic: 10%, max $40 Preferred brand: 10%, max $75 Non-preferred brand: 10%, max $150
Retail Prescription (after deductible is met)
Coinsurance* (after deductible is met)
Individual & Family**
Family**
Deductible Type
$1,600/$3,200
Annual Deductible* (individual/family)
Mastercard pays 100%
Preventive Care (no deductible applies)
All employees (except MO) $0 Missouri employees $0
All employees (except MO) $40.75-$189.58 Missouri employees $40.21-$181.25
All employees (except MO) $62.50-$273.96 Missouri employees $61.04-$260.96
2024 Semimonthly Payroll Contributions
Health Saver 1
Medical Plans
15
Hospital Indemnity Our insurance plan pays cash directly to you to help pay costs from a hospital stay and related treatments, medical plan deductible and other out-of-pocket costs. Accident Insurance Offered at a group discount, this insurance can help close the gaps if you get in an accident. You’ll receive separate lump-sum payments to cover each event associated with the accident — from ambulance to emergency room costs. This insurance also provides coverage for death or loss of a limb. Critical Illness This insurance provides a lump-sum payment in the event that you or a covered dependent experience certain medical conditions and meet the policy and certificate requirements. Some illnesses include heart attack, stroke, cancer and Alzheimer’s disease. With the Accident and Critical Illness Insurance, you can receive a $50 wellness benefit check (once per year per employee and spouse/DP) upon the completion of a covered screening or test, which includes colonoscopy, mammogram, blood tests for triglycerides and various forms of cancer, serum cholesterol test and more.*
*Applies only to accident insurance and critical illness.
16
$4,150
Maximum Wellbeing Rewards You Can Earn
Your Maximum Paycheck Contribution*
IRS* Maximum Contribution (with or without rewards)
$3,300
$6,600
$1,700
$850
$8,300
Applies to all 3 ANTHEM Medical Plans
You
You + your spouse/partner
You + 1 or more dependents
*State and local taxes may apply.
17
You can earn Wellbeing Rewards by taking an active role in managing your health and participating in important activities through the Wellbeing Program. Check out Live Well to learn more about this program and the easy ways you and your covered spouse/partner can earn additional HSA contribution dollars.
You can make pretax payroll contributions up to $4,150 for employee-only coverage or $8,300 (if you enroll your spouse/domestic partner and/or children), as well as an extra $1,000 if you are age 55 or older.
18
19
*Self-attestation on Virgin Pulse.
Health and Wellbeing
Health survey
$200
$100
Annual physical
$150
Biometric screening
$50
Flu shot*
Completed a Dental visit*
Telephone wellness coaching (Complete up to 2 times, limited to 1 per quarter)
$75
Complete a Journey ($75 per program completion, up to 2 times)
Complete a Next-Steps consult
Connect first activity device
Engagement
$125
Engage with Employee Family Resource Program (EFRP)
Engage with Alight Medical Ally
Engage with Thrive*
Health Resources
Charitable donation*
Complete a Degreed pathway*
Volunteer day participation (at least one day)*
Personal Growth
On-target blood pressure
$250
Tobacco cessation program completion
Outcomes
Second hemoglobin A1c (for diabetes)
Dilated eye (for diabetes)
Colorectal screening
Pap screening
Mammogram
Screening
Creatinine or urine protein (for diabetes)
Ayco financial assessment*
Financial Wellness
20
An FSA is a pretax benefits account used to pay for eligible healthcare expenses, such as medical, prescription drug, dental and vision care, or for dependent care expenses, such as preschool, summer day camp, before-school or after-school programs and child or elder day care. When you enroll in the Dependent Care FSA, Mastercard will fund your Family Care Subsidy account up to $2,000, with or without any pretax contribution you make. This is available for eligible Dependent Care FSA claims after you elect to receive this subsidy and will be used first to reimburse your expenses. Only one Mastercard employee per household can receive the subsidy.
Certain qualified healthcare-related expenses for you or your tax dependents, such as: − Deductibles, coinsurance and copayments − Qualifying healthcare costs not covered or limited by insurance, such as orthodontia, eyewear or prescription medications
Use only for qualified dental and vision expenses for you or your tax dependents.
Qualified dependent care expenses include: − Day care provided by someone who is not your child − Qualified preschool and day camp expense − Qualified elderly care expense Expenses must be incurred and necessary so you and your spouse (if married) can work or attend school full time.
HealthCare FSA
Limited Purpose FSA
Dependent Care FSA*
up to
$3,050
*For a Dependent Care FSA, you cannot contribute more than the lower of you or your spouse’s income. If you’re married and file a separate tax return, then the maximum you can contribute is $2,500. If your spouse contributes to a similar account, your total family contribution cannot exceed $5,000. You may reimburse yourself only up to the amount you have actually contributed to your account at the time you file the claim.
For employees that waive Mastercard medical plan coverage
For use with any Mastercard medical plan with an HSA
For employees with dependents under age 13 and for mentally or physically disabled dependents of any age
Annual Contributions
Eligibility
Covered Expenses
21
22
There are two choices you can make to receive dental coverage: PPO and DMO. The PPO plan lets you see any dentist you choose, while enjoying a discount if you choose an in-network provider. The DMO plan lets you see only in-network DMO providers, but there is no deductible and no annual benefit maximum — you pay only fixed fees for services.
23
*In-network costs. You will pay more out of network. **The maximum benefit the dental plan will pay in a year, per covered person on the plan.
Fixed fees; Please see the DMO Plan Summary
50% of R&C fees/$3,000 lifetime
Orthodontia (not subject to deductible)
40% of contracted fee
Major Restorative Coinsurance
20% of contracted fee
Basic Restorative Coinsurance
Most covered 100%
Covered 100%
Preventive and Diagnostic
None
$50/$100
Annual Deductible (individual/family)
No limit
$2,000 per person
Annual Maximum Benefit**
Missouri employees: $7.17-$20.42 All employees (except MO): $7.17-$20.42
Missouri employees: $10.79-$31.04 All employees (except MO): $14.42-$41.50
Aetna Dental DMO
Aetna Dental PPO*
24
15% off retail
LASIK and PRK
$130 allowance; 15% off balance over $130
Contact Lenses
Standard: $40 copay + $49 exam fee Premium: 10% off standard fee + $49 exam fee
Standard: Discounted fee of $40 Premium: 10% off retail
Contact Lens Fitting and Follow-Up
$80 copay
$10 copay
Trifocal Lenses
$60 copay
Bifocal Lenses
$40 copay
Single Lenses
35% off retail
$130 allowance; 20% off balance over $130
Frames
$49 copay
Comprehensive Exam
Missouri employees: None ($0) All employees (except MO): None ($0)
Missouri employees: $3.75-$8.10 All employees (except MO): $3.75-$8.10
Aetna Vision Discount Program (comes with Aetna Dental Plan)
Aetna Vision Preferred Care Plan*
*In-network costs. You can visit any licensed eye care provider outside the network. But if you do, you may pay more out of pocket.
25
26
• Non-Executives: You can elect a benefit of 1x to 8x your salary, up to a maximum of $2 million, subject to evidence of insurability requirements. • Executives: You can elect a benefit of 1x to 8x your salary, up to a maximum of $4.5 million, subject to evidence of insurability requirements. • Spouse/domestic partner: Increments of $25,000, up to $250,000 (a Health Questionnaire is required for amounts above $25,000) • $5,000 or $10,000 per child
• You may purchase coverage for 1x to 8x your covered annual earnings, to a maximum of $1,500,000. • You may purchase coverage equal to 50% of your voluntary AD&D insurance coverage amount, not to exceed a maximum of $750,000 for your spouse or domestic partner. • You may purchase coverage equal to 15% of your voluntary AD&D insurance amount, not to exceed a maximum of $25,000 for your children.
• This insurance provides benefits when you cannot work for a longer period of time due to your non-work- related illness or injury. Your coverage, if approved, pays a portion of your income after 26 consecutive weeks of short-term disability. • The Mastercard-paid benefit pays 50% of your annual base pay plus bonus, up to $11,250 per month. • You can purchase extra LTD coverage for added peace of mind. This pays a portion of your salary on top of the basic LTD benefit, which means you’ll receive 66.67% of your annual base pay + bonus up to $15,000 per month. Executive Long-Term Disability Insurance • Executive individual disability income insurance helps fill the financial gap and maintain your standard of living with up to 67% income replacement when combined with your Mastercard LTD benefits and is yours to keep at the same discounted rates even if you leave Mastercard.
Voluntary Life Insurance
Voluntary AD&D
Voluntary Long-Term Disability Insurance
Voluntary Cash Accumulation Fund
Life insurance is an important part of a financial strategy. It helps protect your assets and provide additional security for you and your family’s future. Our Group Universal Life (GUL) Insurance, issued by Prudential also allows you to contribute to a cash accumulation fund. By contributing to a cash accumulation fund, you can: • Earn tax-deferred interest - In addition to regular premium payments, you can contribute money to your cash accumulation fund and earn tax-deferred interest. The death benefit is generally income tax–free to beneficiaries. • Receive guaranteed interest - Contributions to the cash accumulation fund earn interest that will never be less than a fixed percentage rate. • Access your funds at any time - Take loans or make withdrawals at any time and for any reason. • Pay life insurance premiums - Use your cash accumulation fund to pay premiums or choose fully paid-up life insurance. For more information please visit People Place or submit an Ask People Services request.
Select an insurance below to learn more:
27
28
In addition to your medical, dental and vision plans, our additional benefit options offer a wide range of coverage so you can protect your loved ones, maximize your assets and help plan for the unexpected. Here’s an overview of some other popular plans that you can add to achieve the right balance of coverage:
Legal Services Insurance Legal insurance helps you address everyday situations such as dealing with traffic tickets, resolving warranty issues or buying a home. It also provides you peace of mind by providing Credit Monitoring, Internet Surveillance and Child Monitoring services, plus, coverage up to $1 million for expenses associated with restoring your identity. Visit ARAG to review the plan details.
Personal Excess Liability This insurance, provided by Chubb, offers added coverage with policy limits ranging from $1 million to up to $10 million, which can be used after personal Homeowners, Auto or other similar personal insurance liability coverage limits have been exhausted. As group rates are typically lower than individual policy rates, the cost to you for Voluntary Personal Excess Liability coverage may be lower. Learn more about the plan details.
Home, Auto & Pet Insurance While it’s hard to anticipate what you need, it’s important to know you have options. You can participate in group programs for Home, Auto & Pet Insurance. Compare side-by-side group home and auto quotes from MetLife, Liberty Mutual and Travelers. Access coverage with Nationwide Pet Insurance to cover preventative visits to significant medical incidents. Learn more about the plan details.
Long-Term Care Plus Life Insurance This solution provides funding for long-term care needs with hybrid solutions that offer greater financial flexibility and extensive benefits: • Guaranteed issue — no medical underwriting • Guaranteed benefit — benefit will be paid for long-term care services or in the form of a death benefit, or both • No benefit reduction due to age — long-term care and death benefits do not reduce • Portable — even if you leave Mastercard, you can continue the same coverage amount and cost • No preexisting condition limitation for employee coverage • Guaranteed issue coverage benefit amounts: - Employee: $75,000, $100,000, $150,000, $200,000 - Working spouse/domestic partner: $75,000, $80,000 - Non-working spouse/domestic partner: $15,000 Cost • Issue-age pricing (level premium from age of policy effective date to age 80) Enrollment for Long-Term Care Plus Life Insurance is from October 16 to November 20. Learn more about the plan details and enrollment process.
Select a benefit below to learn more:
29
30
Get in touch to learn more or to see what's covered.
Email: GPEL@MarshMMA.com or plan information: 1-855-441-6480 Claims: 1-866-829-3036
Marsh
Personal Excess Liability
Contact Mercer to keep track of your benefits.
Mercer or 1-866-582-3862
Mercer
Home, Auto and Pet Insurance
Log in with your personal information to track your benefits.
Enrollment or 1-888-409-3422 Claims or 1-866-828-8501
Allstate/Ascia
Long-Term Care Plus Life Insurance
Use access Code 10520ma to access your plan information.
https://www.araglegal.com/plans or 1-800-247-4184
ARAG
Legal Services Insurance
Keep track of your claims, payments and what's available.
prudential.com Claims, appeals, EOI, coverage questions: 1-800-778-3827 Disability: 1-800-842-1718
Prudential
Life, AD&D and Disability Insurance
Manage your account throughout 2023 with WageWorks/HealthEquity until we transition to Optum in 2024.
WageWorks or 1-877-924-3967
HealthEquity/ WageWorks
2023 FSA and Commuter Benefits Questions
Track your HSA and manage your account.
optumbank.com or HSA: 1-866-234-8913
Optum
2023 HSA
Access your account and understand your Open Enrollment options.
optumbank.com or HSA: 1-866-234-8913 FSA and Commuter Benefit: 1-800-243-5543
2024 HSA, FSA and Commuter Benefits
Use group ID 474996 to access your plan information.
Aetna Dental or 1-877-238-6200 Aetna Vision or 1-877-973-3238
Aetna
Dental and Vision Plans
Use group number 306783 to access your benefits information.
myuhcfp.com Open Enrollment questions: 1-800-444-5854 Claims: 1-888-299-2070
UnitedHealthcare
Hospital Indemnity, Accident and Critical illness Plans
Use group ID MCPRES1 and BIN# 610014 to access your plan information.
express-scripts.com or 1-800-955-9721 myuhcfp.com Open Enrollment questions: 1-800-444-5854 Claims: 1-888-299-2070 Aetna Dental or 1-877-238-6200 Aetna Vision or 1-877-973-3238 optumbank.com or HSA: 1-866-234-8913 FSA and Commuter Benefit: 1-800-243-5543 optumbank.com or HSA: 1-866-234-8913 WageWorks or 1-877-924-3967 prudential.com Claims, appeals, EOI, coverage questions: 1-800-778-3827 Disability: 1-800-842-1718 https://www.araglegal.com/plans or 1-800-247-4184 Enrollment or 1-888-409-3422 Claims or 1-866-828-8501 Mercer or 1-866-582-3862 Email: GPEL@MarshMMA.com or plan information: 1-855-441-6480 Claims: 1-866-829-3036
Express Scripts
Prescription Coverage and Ordering
Beginning January 1, you’ll be able to contact Anthem directly for medicalplan customer support and claims needs.
anthem.com
Anthem
Medical Plan Coverage
How can they help?
Contact info
Who can help?
Help with…
31
Benefit Provider Contact Information
Special resources you can access, including direct connection with experts: Find healthcare providers, compare plan costs, manage your accounts, download mobile app tools and more.
Vendor Tools
Visit our benefits intranet for complete plan details, forms, plan documents and vendor contact information.
Model different benefits selections in a model-based environment to play out your choices in different scenarios.
Step 1: Download the Anthem Sydney app today and get ready to access the full suite of functionality starting January 1. Step 2: Register your account online or on mobile. You’ll need basic information like your name, birth date and ZIP code. Step 3: Log in or open the app to see your company benefits in one place — including your health plan information!
Anthem will manage your medical plans and act as your advocate so now you have only one contact for all of your benefits needs. Available January 1, 2024.
Choose Well Choose Well Technical Support
This personalized enrollment site is populated with your current benefit selections and options for the upcoming year, including integrated plan descriptions, modeling tools and other resources, so you can make an informed decision this enrollment period.
Description
Access
Resources
The information in this learning module is intended to summarize aspects of some of the benefits plans (“Plan(s)”) sponsored by Mastercard in an easy-to-understand format. It is not intended to provide a full description of each Plan. Please review the applicable Summary Plan Descriptions and the official Plan document, as applicable, for more information. In case of any conflict between the information provided in this guide and the official Plan documents, the official Plan documents govern. If there are any errors in this information, Mastercard reserves the right to correct such errors. Mastercard also reserves the unilateral right to amend, modify, or terminate any of its benefit plans, programs, policies, or practices at any time, for any reason, with or without notice. Any such amendment, modification, or termination may apply to current and future participants, covered spouses or domestic partners, covered dependents, and beneficiaries.
32