Let’s talk luxury -
the podcast about the luxury business model makeover
'Let’s talk luxury' is the podcast series about how and why luxury brands are undergoing a business model makeover. In each episode, luxury experts discuss what’s happening in the sector, including authenticity, circularity, new customer cohorts and retail experiences worth posting about.
Follow and listen to Let’s talk luxury on Apple Podcasts, Spotify, Deezer or wherever you find podcasts.
New customer cohorts, technology, partnerships, and the race to greater sustainability – Isabelle Massa, partner, and head of luxury presents the driving forces behind the luxury business model makeover.
EP01 - Isabelle Massa, Partner and Head of Luxury
EP02 - Pierre-Nicolas Hurstel, CEO of Arianee, the leading
NFT platform for the luxury and fashion industries
Technologic innovations are key to helping luxury brands update their business model. Pierre-Nicolas Hurstel, CEO of Arianee, the leading NFT platform for the luxury and fashion industries, explains what consumers can expect from blockchain and other technological leaps forward.
EP03 - Kresse Wesling, Co-founder of the sustainable and ethical luxury brand Elvis & Kresse
Materials and production processes are a centrepiece of luxury brands’ quest for greater sustainability. Kresse Wesling, co-founder of the luxury brand Elvis & Kresse, shares her expertise on transforming reclaimed materials, and how partnerships and technology can propel sustainable practices.
EP04 - Dr. Julie Laulusa, Member of the Group Executive
Board & Managing Partner
Four generations of consumers are shaping the Chinese luxury market – Dr Julie Laulusa, managing partner in China breaks down different customer tastes and trends in one of the world’s largest luxury markets.
EP05 - Lina Bustillo, Founder of Aureum Coaching, a firm specialised in Latin American luxury
Latin America’s luxury market is growing. Lina Bustillo, founder of Aureum Coaching, a Latin American luxury specialist, explains the specifics of the market and the role of local luxury brands in preserving cultural heritage.
EP06 - Bénédicte Épinay, President and CEO of Comité Colbert, an association that works to promote, protect and develop the French luxury industry
While the Covid-19 pandemic has been a huge challenge for the luxury sector, there are many reasons to be optimistic. Bénédicte Épinay, President and CEO of Comité Colbert, an association that works to promote, protect and develop the French luxury industry, explains how the industry has been embracing trends and innovation.
EP07 - Antonio Carriero, Chief Digital and Technology Officer of Swiss watchmaker Breitling
How are technology and partnerships working together to keep hard luxury in style all over the world? Antonio Carriero, Chief Digital and Technology Officer, Breitling, offers insights on the areas of digitalisation brands need to embrace.
EP08 - Irene-Marie Seelig, Co-founder and CEO of Anam XR, a technology start-up creating virtual immersive brand and e-commerce experiences
Luxury brands are preparing to ride new waves of technology to enhance the customer experience. Irene-Marie Seelig, Co-founder and CEO of Anam XR, an LA-based technology start-up creating virtual immersive brand and e-commerce experiences, shares her expertise on what this new era means for customers and brands alike.
EP09 - Amy Smilovic, Founder & Creative Director of New York-based label Tibi
Luxury fashion is undergoing countless changes, from innovation to greater sustainability. Amy Smilovic, Founder & Creative Director of New York-based label Tibi, shares her philosophy and views of the sector’s future and explains how brands and designers can stay authentic.
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Making over the luxury business model
Chinese customers in 2021
The luxury sector has always prided itself on offering consumers a chance to own pieces that are timeless and whose value and appeal will endure.
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China’s consumer market, second only to the US, is key to both domestic and international brands. While the buying behaviours of consumers in China have been well-documented, more recent shifts in consumer preferences in the wake of Covid-19 are less well-known.
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Read our report Conscious, collaborative, connected: making over the luxury business model to discover how the new luxury business model is set to address its most pressing challenges.
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Isabelle Massa
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Partner - Paris, France
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