How is your organisation currently changing its approach to supporting people, communities and service users?
Supporting vulnerable communities is a public sector imperative
Discover more
Many service providers are still thinking short-term. How can we ensure public services are future fit, and what will the biggest priorities be over the next 12-24 months?
The public and social sector must redefine its place in an evolving economic landscape
Download the report
Fiscal pressure and inflation challenges for the public & social sector
Innovation and collaboration are key enablers in the fight against financial constraints
Over 300 individuals from across the UK public and social sector told us that the UK is at a critical juncture. Amid on going social and economic turmoil, decisive action is needed now to support those most in need.
As the public and social sector moves to meet rising demand with renewed vigour, what role will innovation and collaboration play in the fight against poverty?
Want to know more?
Peter Cudlip
Contact
Partner & Chair UK Governance Council
aiming to reassess the breadth of services
54%
felt that engaging with third parties could improve efficiency and productivity organisation wide
87%
agreed that external collaboration (whether locally, regionally, or nationally) could strengthen their response to deep-running fiscal challenges
90%
> Read more
Topics that impact us on an international scale, written by global experts
International reports
Based on insight from more than 800 executives from 27 countries, we uncover what business leaders across the globe really think amidst a backdrop of inflation and economic instability, increasingly complex rules and regulations, growing energy prices and geopolitical tensions in our latest C-suite barometer 2023.
C-suite barometer 2023
As expert advisers with strong links across the public and social sector, our team draws on its market knowledge and industry experience to publish research and observations on new developments and regulations.
Public and Social Sector insights
The public and social sector is in a time of transformation. Expectations of organisations in the sector are higher than ever while financial constraints and regulatory burdens are increasing.
A global public and social sector study 2023
agreed the importance of continuous employee wellbeing and development
41%
saw 'improving citizen/service user experience' as a high priority
recognised the urgency in 'suporting local communities' amid the cost-of-living crisis
45%
considering investment in new services to meet increasing demand
36%
Don't know
We haven’t made changes to our approach
Other - please specify
Cutting scope of services
Reconsidering service quality
Investing in new services
Reassessing breadth and depth of services
Seeking new funding /income streams to maintain services
2%
9%
14%
24%
17%
61%
Lack of guidance /support
Limited collaboration between teams /departments
Conflicting priorities
External forces such as policy, legislation, or changes to the Government’s agenda
Focus on short term not long term
Insufficient staffing resources
Lack of funding
1%
3%
42%
67%
37%
46%
81%
6%
felt that engaging with thrird parties could improve efficiency and productivity organisation wide
recognised the urgency in 'supporting local communities' amid the cost of living crisis.
Don’t know
‘Levelling-up’ agenda
Digitising public /social services
Technology, innovation and digital transformation
Efficiency gains and cost-cutting
Securing funding
Employee wellbeing and development
Supporting local communities to cope with the cost of living crisis
Improving citizen/ service users experience
13%
28%
31%
30%
Reducing economic inequality
Embedding diversity and inclusion
ESG/Sustainability programmes
11%
5%
The public and social sector is taking proactive steps to strengthen support and service delivery to deprived communities, but could more be done to safeguard vulnerable citizens?
In your opinion, which of the following poses the greatest barrier to your organisation's ability to support vulnerable people/communities?
Which of the following areas do you believe will be key priorities for your organisation in the next 12-24 months?
Click here to view responses broken down by sectors
Supporting vulnerable communities is a public and social sector imperative
Xxxxxxxx
Partner & Group Executive Board Member
Find out what our 2021 survey revealed and how the UK compared globally.
Time for action: C-suite barometer 2021
There’s always an opportunity with new technology: There’s always a robust digital solution
Technology and Digital Consulting
Sustainability and ESG must be at the heart of every organisation's business model
Sustainability and ESG
Local Government
Housing
Health
Education
Charity
Central Government
Other
'Levelling up' agenda
Digitising pubic/social services
Improving citizen/service users experience
0%
18.18%
11.76%
13.95%
32.43%
32.04%
27.74%
15.22%
8.62%
15.15%
14.09%
14.44%
Central Government & NDPBs
64%
72%
26%
55%
53%
10%
4%
27%
43%
33%
15%
65%
58%
18%
40%
68%
8%
We haven't made changes to our approach
Seeking new funding/income streams to maintain services
Home
Percentage of responses to each option by sector. Click on your sector to see how your peers responded to this question.
Limited collaboration between teams/departments
Focus on short-term not long-term
Lack of guidance/support
External forces such as policy, legislation, or changes to the Government's agenda
Limited collaboration between teams/ departments
Lack of guidance/ support
12%
93%
7%
22%
20%
32%
52%
78%
57%
82%
71%
50%
38%
88%
19%
60%
35%
70%
16%
63%
25%
23%
73%
