Challenge
Solution
Results
About MCA Connect
Through passion and deep industry expertise, MCA Connect helps manufacturers succeed by unlocking innovation with actionable business insights. With Modern Platform Management, we empower manufacturers to expand their capabilities by providing continuous optimization, enhancements, and support.
Click to learn more about Modern Platform Management.
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When investing in new technology, it’s not enough to implement successfully. To stay ahead of the competition, manufacturers need proactive support and intelligent insights from their modern manufacturing platforms. That’s why it’s critical to find an experienced trusted advisor for strategic leadership, expert guidance, and continuous support.
Global manufacturers maximize investments with Modern Platform Management
There’s also the risk of failure. If an implementation partner doesn’t know the industry inside and out, manufacturers may find their new system fails to meet expectations, or worse, doesn’t work at all. According to Gartner, enterprise system implementation failure rates can exceed 75%.
Growing with a Trusted Advisor
Modern Platform Management
Enterprise system implementation failure rates
75
%
Modern Platform Management (MPM) goes beyond standard IT help desk support to maximize manufacturers’ technology investments. Services include:
Managed services support
Application optimization and enhancement
Staff augmentation and stabilization
Advanced analytics and support
Rescue and recovery
Customized service-level agreement with the ideal blend of application management, optimization, and ongoing analytics.
Gained capabilities and efficiencies they could not achieve on their own
Overcome flawed or failed implementations
Maximized their technology investment while minimizing burden on internal teams
Built a modern, scalable platform capable of supporting rapid growth and expansion plans
One of our clients, the nation’s largest producer of lump charcoal, upgraded to Dynamics 365 but their IT team was too small to fully support the platform.
Our Modern Platform Management team served as an extension of theirs to create a stable, responsive environment and oversee frequent software updates.
By partnering with MCA Connect for Modern Platform Management, manufacturers across many industries have:
The MCA consultant felt like a member of our own team
He stepped out of his comfort zone and right into our world seamlessly. MCA Connect understands our needs and always finds the right resource to help us be successful.
Litens
MCA Connect is part of the Magpul team.
Their recommendations prove to be right and has built trust across our organization. They are also very attentive when we want or need something. We always get a quick response when we need help figuring out how to solve a problem.
Magpul Industries
The strength of our partnership with MCA Connect has helped us continuously evolve. They’re a true trusted advisor.
Lead Business Systems Analyst, electrical solutions manufacturer
Stories of Continuous Support
Challenge 3
Implementing and stabilizing a new system is a time-consuming project that requires continuous support to succeed. However, many manufacturers lack the time, knowledge, and resources to troubleshoot problems, update software, and refine processes on their own.
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Lack the time, knowledge, and resources for platform management
Challenge 2
Back to Challenge 1
A successful implementation alone doesn’t guarantee long-term success. To maximize their investment, manufacturers must continuously enhance their platforms to keep up with changing needs, add capabilities, and achieve new goals. But how can manufacturers improve if they aren’t sure where to begin or lack the time or resources to make necessary enhancements?
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Manufacturers must continuously enhance their platforms
Back to Challenge 2
Results
Solution
Challenge
Results
Solution
Challenge
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Result 2
Result 1
For another client, a flawed implementation with another partner resulted in bad data and an over-customized system. The issues were so severe the composite material producer experienced one to two hours of weekly stoppage.
With support from our Connected Applications and Modern Platform Management teams, the company embraced a modern cloud platform and saved approximately 12,000 hours of wasted time per year.
Result 3
Another client, a manufacturer providing electrical power solutions, needed new ways to leverage Microsoft technology. Our team led a Power Apps workshop demonstrating how to convert legacy forms from an outdated tool to modern forms in Power Platform.
As a result, employees can now use forms more easily and efficiently and create new Apps as needed.
Result 2
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Overcome flawed or failed implementations
Maximized their technology investment while minimizing burden on internal teams
Gained capabilities and efficiencies they could not achieve on their own
Built a modern, scalable platform capable of supporting rapid growth and expansion plans
By partnering with MCA Connect for Modern Platform Management, manufacturers across many industries have:
Back to Solution
Overcome flawed or failed implementations
Maximized their technology investment while minimizing burden on internal teams
Gained capabilities and efficiencies they could not achieve on their own
Built a modern, scalable platform capable of supporting rapid growth and expansion plans
By partnering with MCA Connect for Modern Platform Management, manufacturers across many industries have: