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Worker archetypes along satisfaction spectrum, % of organization’s workforce (n = 14,272)

Quitters: 10% are the least satisfied and least committed employees; they may not all be poor performers.

Disruptors: 12% have dismal satisfaction and commitment rates, have comparatively lower performance levels, and suck energy from their teams.

Mildly disengaged workers: 33.5% have below-average commitment and performance levels and are neither satisfied nor actively engaged.

Double-dippers: 5% are full-time salaried workers who hold ≥2 jobs simultaneously and are found across the satisfaction spectrum.

Reliable and committed workers: 40% execute business-as-usual activities and can go above and beyond, help peers, and perform activities that promote organization.

Thriving stars: 4.5% of organization’s workforce have high levels of sustained well-being and performance, practice work–life balance, and have positive impact on team morale.

Disengaged

Engagement threshold

Engaged

Reliable and committed workers

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