Gen AI use cases and primary risks
Primary risks
Impaired fairness
Data privacy and quality
Security threats
Strategic
Intellectual property infringement
Performance and “explainability”
Malicious use
Use cases
eg, chatbots for customer services
Customer engagement
eg, generating content summaries
Concision
eg, generating or debugging code
Coding and software
Image description: A chart showing the risks associated with using generative AI across four use cases. The use cases are customer engagement, concision, coding and software, and creative content. The risks are impaired fairness, intellectual property infringement, data privacy and quality, malicious use, security threats, performance and “explainability,” and strategic. End of image description.
eg, developing marketing content
Creative content