Strategic
Roadmap
Engineers, product managers, legal and risk professionals, designers, subject-matter experts, and others working together in agile pods (for example, data strategy, tech engineering, adoption efforts) with strong governance and interdependency management.
Business-led strategy for a prioritized development roadmap designed to transform the knowledge management and access domain, the way we work, and how we serve clients.
Operating
Model
Talent
Technologist upskilling through apprenticeship in critical areas both technical, such as model fine-tuning, and nontechnical, such as contextual understanding; consultant training on prompting.
Adoption & Scaling
Data
Technology
As much time devoted to colleague training and adoption programs (guided by user analytics and feedback) as to the technology build.
Proprietary and external structured and unstructured sources; a heavy emphasis on data quality and governance; optimized cloud data storage and computation to limit costs.
Reference architecture designed for reuse and scale, including a model hub with customized prebuilt models (we’re primarily a “shaper”), a patented orchestration layer, and standard APIs.
1. Rewiring with Lilli