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Financial & Operational
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Social & Environmental
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Employee
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Capability
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Financial & Operational
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Customer
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Social & Environmental
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Employee
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Capability
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Increasing customer satisfaction and experience, and expanding and building inclusivity into the customer base
Customer Impact
Building long-term performance through a balance of growth, efficiency, investment, and speed
Financial & Operational Impact
Embedding environmental sustainability into business reinvention, helping clients spearhead business that benefits community well-being
Social & Environmental Impact
Upskilling an organization’s workforce and developing organizational capabilities to power sustained performance and innovation
Capability Impact
Advancing employee experience, well-being,
and professional growth and empowering employees to play a key role in the transformation journey
Employee Impact
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4 / 5
2 / 5
3 / 5
5 / 5
5 Impact Dimensions
1 / 5
Customer