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Review
Applications are read by humans
who are both experts in interpreting resumes and familiar with all jobs
within a talent segment – not just
the one you applied for.
Our goal is to fill the position with the best talent and we appreciate your
patience as we complete our selection process.
Interview
We want to find out more about your background, experience and why you’re interested in a career with MISO.
Here’s some information to help you prepare for your interview.
Offer & Onboarding
Once the hiring manager selects a candidate, our recruiter will extend a verbal offer followed by a written offer that will be emailed.
When the offer process is finished, you will need to complete a background check prior to your start date in addition to other action items required within our system.
We look forward to seeing you at New Employee Orientation
Our Interview process typically follows these steps:
Phone Interview with the Recruiter
For our on-site/video interviews, MISO practices the STAR Format (Situation, Task faced, Actions taken, Results or changes caused by the action), which is a behavioral-based interview.
Interview Steps
STAR
Format
Tips
Sample
Q/A
Once you have completed your application
you will receive an email confirmation acknowledging your submission.
You may be asked to complete a Plum Talent Profile Assessment as part of our selection/review process. This tool helps us look at behavioral success factors and talents that align with the role you’ve applied to.
Then what?
Phone Interview with the Hiring Manager
Onsite/Video Interview with the Hiring Manager and Interview panel
Our interviewing approach is more structured and focuses on examples of how you have performed in previous work-related situations.
The next time you are telling someone about an experience you had or what happened on your favorite TV show, tell the story by sharing the four parts of a STAR: describe the Situation and Task faced, tell what Actions were taken and describe the Results.
Consider challenging, difficult and rewarding experiences in your past work history. Write them down using the STAR technique.
STAR Format: How to Prepare
S
T
A
R
Sample Interview Questions:
Where do you see yourself in five years?
What are your three strengths and weaknesses?
Why should we hire you for this job?
What do you think is important in being a good manager/ team member?
Traditional Interview Questions
Behavioral-Based Interview Questions
Tell me the last time you handled a customer complaint.
Describe an example of when you became frustrated with a peer/team member.
When was the last time you gave feedback to an employee who was not performing up to standards? What did you do?
Tell me about the last creative idea that you implemented in your work area.
During the interview, it is expected that you will need some time to think back to specific experiences. Don’t feel pressured to answer the question quickly or feel uncomfortable asking the interview team to repeat the question.
If you are unable to think of a specific experience in the past, let the interview team know that you may need to come back to that question or that you haven’t had that situation happen to you. Be sure to provide experiences so the interviewer can assess your skills accurately.
There may be questions included in your interview that seek experiences that didn’t work out the way you intended. This information gives the interview team a balanced, realistic picture of your background and shows how you have learned from experiences.
MISO's core values are part of our interview process - please take a moment to review MISO’s Values. Be thinking of these values as you prepare for your interview.
MISO Core Values
Tips:
Congratulations and Welcome Aboard!
Once the hiring manager selects a candidate, our recruiter will extend a verbal offer followed by a written offer that will be emailed.
When the offer process is finished, you will need to complete a background check and drug screen prior to your start date in addition to other action items required within our system.
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Phone Interview with the Recruiter
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