In a cluttered field of platforms, apps, and solutions, it’s often hard to know what HR technology will ultimately take flight, and when. But as sources explained to HR Brew, some tech that has been on the cusp of making a splash, potentially transforming traditional HR functions, is finally ready for primetime.
The tech to look out for in 2023 largely boils down to two letters with big implications: AI.
There’s long been murmurings of its potential for automating recruiting processes, managing employee sentiment, and numerous other facets of the people profession, Chad Sowash, a former director of veteran recruiting at Randstad and cohost of the HR tech podcast Chad & Cheese, explained to HR Brew. Organizations should ready themselves for a breakthrough. “What we’re going to see is an evolution of the tech that we’ve been hearing promises about forever,” he said.
Here’s a glimpse of some of the HR tech tools poised to shake things up in 2023.
AI-powered tools. ChatGPT has made waves in recent months, and for good reason: It can automate tasks as mundane as writing emails. But there are other AI tools on the horizon that could, for example, replace the error-prone ATS of yore, Sowash contended. “You have other platforms that really started off as…chatbots…they’ve actually come to focus on being a full platform,” he said.
Automated recruitment will be a big theme this year as companies such as Talkpush and Paradox enter the fray, Sowash said. Paradox uses an AI called Olivia to screen applicants and handle much of the preliminary interview process, while Talkpush compiles data from job boards and social media profiles to find and conduct initial outreach to relevant candidates. Both tools are meant to eliminate the “black hole” job-seekers often find themselves in after applying for jobs, Sowash said.
Jeffrey Fermin, an HR tech expert and marketing manager at workplace feedback platform AllVoices, envisions a future in which HR teams could spend much of their time managing their various AI-enabled bells and whistles. “How soon is managing AI going to be in a job description? That’s going to be the next big role,” he said.
HR tech to know in 2023, according to two insiders
By Sam Blum
February 13, 2023
Amelia Kinsinger
going to be in a job
“How soon is managing ai
description? that's going to
Some nascent tech is finally poised to make its mark this year.
All-in-one tools. HR pros have struggled for years to pare down the number of tools in tech stacks. HR software firm Rippling, Fermin said, is not contributing to that glut and is instead “crushing it right now.” The platform integrates IT and HR, and is similar to older players such as Workday and Gusto that can incorporate multiple facets of the tech stack into one platform. But Fermin claimed its sleeker, modern interface allows teams to migrate their old solutions with greater ease.
Remote-hiring tools. Better known incumbents are also poised to make their mark this year, according to Sowash. He advised anyone watching the space to take a look at the companies “that are focused on being able to help companies hire all over the world,” such as Deel, Oyster, and Remote. Certain corporate overlords are beating the RTO drum, “but not everybody is going to do that,” he argued. These platforms provide “great efficiencies, especially if you’re a company that has operations in Europe to be able to hire across all of Europe and to make it easy.”
Of course, what ultimately takes the industry by storm this year will be much clearer in 11 months’ time.
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be the next big role.”
BE IN A JOB DESCRIPTION? THAT'S GOING
“hOW SOON IS MANAGING AI GOING TO
TO BE THE NEXT BIG ROLE.”
All-in-one tools. HR pros have struggled for years to pare down the number of tools in tech stacks. HR software firm Rippling, Fermin said, is not contributing to that glut and is instead “crushing it right now.” The platform integrates IT and HR, and is similar to older players such as Workday and Gusto that can incorporate multiple facets of the tech stack into one platform. But Fermin claimed its sleeker, modern interface allows teams to migrate their old solutions with greater ease.
Remote-hiring tools. Better known incumbents are also poised to make their mark this year, according to Sowash. He advised anyone watching the space to take a look at the companies “that are focused on being able to help companies hire all over the world,” such as Deel, Oyster, and Remote. Certain corporate overlords are beating the RTO drum, “but not everybody is going to do that,” he argued. These platforms provide “great efficiencies, especially if you’re a company that has operations in Europe to be able to hire across all of Europe and to make it easy.”
Of course, what ultimately takes the industry by storm this year will be much clearer in 11 months’ time.
Sign up for the HR Brew newsletter to stay up to date on the latest industry news and insights.