Phishing scam at Sophia's Donut Shop
Malware attack at First Bank
Maya experiences a home systems attack
Ransomware attack at RZD Electronics
RZD Electronics, a manufacturer of printed circuit boards, uses connected technology to manage its Just In Time supply chain and inventory systems.
A ransomware attack halts RZD's supply chain and inventory tracking, sending its workflow into chaos.
Munich Re solutions:
Business Interruption coverage Incident response, including forensics Data and system recovery
Resolution:
RZD is able to return to productive manufacturing, keeping its customers happy and revenue flowing.
Maya uses her smart phone to connect to her IoT-enabled refrigerator. Knowing what's in her fridge makes her grocery shopping easier and more convenient.
Maya's phone and appliances are returned to full functionality, and Maya receives ongoing communication and assistance if any subsequent fraudulent attempts are made.
Restoring systems connected to internet
A home systems attack through Maya's insecure WiFi, affects her smartphone as well as her connected appliances.
Reputational damages are avoided. Sophia is able to continue offering her popular loyalty program, and her investment in her small business is protected.
Privacy incident liability covers damages to customers Identity recovery services for business owner’s compromised data Data breach response to help notify her customers.
A phishing scam results in a compromise of Sophia's loyal customers' data.
First Bank uses a third-party vendor to update and maintain technology within its popular mobile banking services.
First Bank’s mobile banking services are quickly restored and its reputational damage is minimized.
Forensic cost to determine the cause and scope of the outage is covered First Bank’s lost revenue and extra expense caused by the outage is covered Identity monitoring for affected customers
An unknown employee of First Bank’s vendor intentionally installs malware. First Bank loses revenue and incurs extra expenses while the mobile service is unusable.
Online fraud monitoring
ID recovery
Sophia's Donut Shop boosts its profits through an online customer loyalty program. Customers like the discounts and Sophia loves being able to market directly to her repeat customers.
