When it comes time to choose a source of enzymes, my first choice is NEB. In addition to having a wide selection of enzymes, I’ve been impressed with their rigorous test procedures and overall quality of their products. The staff is responsive, knowledgeable, customer-focused and a pleasure to work with.
Senior Fellow, Analytics
& Knowledge Transfer, Molecular Biology Reagents Provider
Our pre-validated, customized kits from New England Biolabs have been great for reducing cost and increasing efficiency.
The NEB OEM Department is highly responsive to customer needs...Service, in general, is clearly a major strength for NEB when compared to the service provided by its competitors. NEB provides a great deal of flexibility and a ‘can do’ attitude that we would like to see in all our suppliers.
Purchasing Director, Genomics Company
NEB’s (flexibility to provide customized products) was excellent. When we had issues with an alternative supplier’s offerings, NEB met our needs in terms of custom vialing, custom labeling and custom volumes.
UK Sequencing Facility
NEB has been providing our company with high quality enzymes for several years. In that time, we have found that the quality of their products is only surpassed by their technical expertise and highly professional staff. They set the standard for quality products and customer service.
Manager, Next Generation Sequencing Platform Provider