Smart Connectivity from New York Life connects your benefits data to reduce complexity and deliver more value.
1 Based on New York Life Group Benefit Solutions 2025 book of business and is subject to change. The information in this document was prepared by New York Life Group Benefits Solutions and New York Life Group Benefit Solutions is solely responsible for its accuracy and completeness. Workday®, ADP®, and Employee Navigator make no representation as to the accuracy or completeness of any information contained herein. Workday®, ADP®, and Employee Navigator, other third party administrative platforms and New York Life Group Benefit Solutions are independent entities, and each entity is responsible for the products and services that it provides. New York Life Group Benefit Solutions products and services are provided by Life Insurance Company of North America, New York Life Group Insurance Company of NY, and New York Life Insurance and Annuity Corporation, subsidiaries of New York Life Insurance Company. Life Insurance Company of North America is not authorized in NY and does not conduct business in NY. © 2026, New York Life Insurance Company, New York, NY. All rights reserved. NEW YORK LIFE and the New York Life box logo are registered trademarks of New York Life Insurance Company.
Putting Benefits To Work For People SM
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Flexible APIs, SSO, and outbound automation—integrated with 100+ platforms1
Flexible data connections
Simpler benefits for employees
Technology enables integration ease, but our people and expertise make the difference.
Put Smart Connectivity to work for you
Speak with your broker or contact your New York Life representative today.
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Innovation with leading HR technology platforms
1 Based on New York Life Group Benefit Solutions 2023 book of business and is subject to change. 2 Based on 2023 NYL GBS Medical Underwriting Performance Report. The information in this document was prepared by New York Life Group Benefits Solutions and New York Life Group Benefit Solutions is solely responsible for its accuracy and completeness. ADP and other third parties make no representation as to the accuracy or completeness of any information contained herein. ADP®, Alight®, Benefitfocus®, bswift®, Businessolver®, Plansource®, UKG®, Workday®, other third party administrative platforms and New York Life Group Benefit Solutions are independent entities, and each entity is responsible for the products and services that it provides. New York Life Group Benefit Solutions products and services are provided by Life Insurance Company of North America, New York Life Group Insurance Company of NY, and New York Life Insurance and Annuity Corporation, subsidiaries of New York Life Insurance Company. Life Insurance Company of North America is not authorized in NY and does not conduct business in NY. © 2024, New York Life Insurance Company, New York, NY. All rights reserved. NEW YORK LIFE and the New York Life box logo are registered trademarks of New York Life Insurance Company.
A connected benefits experience creates a successful benefits experience. That’s why we focus on smart connectivity. From implementation to daily administration, you can count on us to “connect the dots” throughout the benefits journey to optimize your benefits spend and deliver the outcomes you need.
Creating an easier, smarter benefits experience.
Continued investment
Workday
ADP
Smart connectivity
Built to connect. Designed to deliver.
Connected data. Lighter workload.
Disconnected systems result in manual fixes, reconciliation, and disruption. Smart Connectivity brings benefits data into one coordinated flow.
Real-time updates for claims, absence, payments, and reporting
Automatic sync across enrollment, eligibility, payroll, and job changes
When benefits systems work together, employees feel the difference.
Single sign-on for Evidence of Insurability (EOI) across 20+ platforms
Powered by people
ADP Workforce Now certified benefits specialists and Workday-certified consultants
Dedicated BenTech consultants who understand your HR environment
Support from implementation through enrollment, claims, billing, and reporting
Contact your representative
Pre-filled enrollment in the systems they already use
of EOI submissions receive approval when connected through SSO1
Learn more
Return decisions directly to HR platforms for seamless coverage and eligibility updates
ADP®
Workday®
Employee Navigator®
Download the resiliency playbook
of EOI submissions receive instant approval when connected through SSO1
Experience our integrated capabilities with the following HR technology platforms:
Smart connectivity enables us to streamline your enrollment, from initial setup to ongoing administration. Configurable with nearly any HR technology platform, these solutions are designed to drive efficiency and participation for enrollment success.
Put smart connectivity to work for you
Accessible Employee completes online enrollment in your HR system
Connected Automatic connection to our medical underwriting platform when needed
Simple Employee answers simple ‘yes’/’no’ medical questions
Transparent Real-time updates are provided to employee
Secure Decisions are sent back to your HR system for streamlined administration
Discover smart connectivity
Employee Navigator
Automated self-billing reports: Data direct from ADP to help eliminate administrative burden and reconciliation
Simpler plan setup Automated plan configuration1 saves onboarding time by streamlining benefit plan set up and integrating key data
Benefits of ADP® integration:
Watch our ADP video
As part of the ADP Partner Advantage program, we can build better connectivity with ADP®. This strategic relationship is designed to streamline your HR administration and make the most of your benefits offering.
1 Plan configuration API and Eligibility API will be available in 2026. For a list of current & future ADP capabilities, click here. 2 New York Life Group Benefit Solutions will be providing benefit administration credits to ADP for clients who want to set up data connections (API or file feeds). ADP, the ADP logo, ADP Workforce Now, and Always Designing for People are trademarks of ADP, Inc. All other marks are the property of their respective owners. Copyright© 2025 ADP, Inc. The information in this document was prepared by NYL GBS and NYL GBS is solely responsible for its accuracy and completeness. ADP makes no representation as to the accuracy or completeness of any information contained herein. ADP, Workday, additional platforms listed herein and New York Life Group Benefit Solutions are independent entities and each entity is responsible for the products and services that it provides. New York Life Group Benefit Solutions products and services are provided by Life Insurance Company of North America, New York Life Group Insurance Company of NY, and New York Life Insurance and Annuity Corporation, subsidiaries of New York Life Insurance Company. Life Insurance Company of North America is not authorized in NY and does not conduct business in NY. © 2026, New York Life Insurance Company, New York, NY. All rights reserved. NEW YORK LIFE and the New York Life box logo are registered trademarks of New York Life Insurance Company
Read about our ADP partnership
Sync eligibility data Easily integrate eligibility1 data without the need for a file feed or set up fees2, helping to streamline enrollment and claim processing for your employees
Simplified absence management: Bi-directional integrations to ease administration through custom ADP payroll files
Benefits of ADP Workforce Now® integration:
1 New York Life Group Benefit Solutions will be providing benefit administration credits to ADP for clients who want to set up data connections (API or file feeds). ADP, the ADP logo, ADP Workforce Now, and Always Designing for People are trademarks of ADP, Inc. All other marks are the property of their respective owners. Copyright© 2023 ADP, Inc. The information in this document was prepared by NYL GBS and NYL GBS is solely responsible for its accuracy and completeness. ADP makes no representation as to the accuracy or completeness of any information contained herein. ADP and New York Life Group Benefit Solutions are independent entities, and each entity is responsible for the products and services that it provides. New York Life Group Benefit Solutions products and services are provided by Life Insurance Company of North America, New York Life Group Insurance Company of NY, and New York Life Insurance and Annuity Corporation, subsidiaries of New York Life Insurance Company. Life Insurance Company of North America is not authorized in NY and does not conduct business in NY. © 2024, New York Life Insurance Company, New York, NY. All rights reserved. NEW YORK LIFE and the New York Life box logo are registered trademarks of New York Life Insurance Company.
As part of the ADP Partner Advantage program, we can build better connectivity with ADP Workforce Now®. This strategic relationship is designed to streamline your HR administration and make the most of your benefits offering.
ADP® connectivity
Sync eligibility data Easily integrate eligibility* data without the need for a file feed, helping to streamline enrollment and claim processing for your employees.
Enhanced enrollment Leveraging EOI SSO and eligibility1 integration with ADP, real-time EOI decisions for employees' updated coverages are sent straight back to your ADP system
See how our ADP® integration simplifies eligibility, enrollment, and absence management.
connectivity
Connected through ADP®
Workday® connectivity
Our HCM platform expertise includes a seven-year strong relationship with more than 240 workday enabled clients. Our consultative teams are trained to deliver two-way configurations powered by APIs, file feeds and portal reporting.
Benefits of Workday® integration:
EOI: Automated EOI decisions and eligibility verification
Absence: Leave and disability claim updates from New York Life Absence AssistSM so you can access your employees’ most recent claims
Billing: Easily create custom billing reports for self-billing administration
The information in this document was prepared by NYL GBS and NYL GBS is solely responsible for its accuracy and completeness. Workday® and New York Life Group Benefit Solutions are independent entities, and each entity is responsible for the products and services that it provides. New York Life Group Benefit Solutions products and services are provided by Life Insurance Company of North America, New York Life Group Insurance Company of NY, and New York Life Insurance and Annuity Corporation, subsidiaries of New York Life Insurance Company. Life Insurance Company of North America is not authorized in NY and does not conduct business in NY. © 2025, New York Life Insurance Company, New York, NY. All rights reserved. NEW YORK LIFE and the New York Life box logo are registered trademarks of New York Life Insurance Company.
Read about our Workday partnership
The information in this document was prepared by NYL GBS and NYL GBS is solely responsible for its accuracy and completeness. Workday® and New York Life Group Benefit Solutions are independent entities, and each entity is responsible for the products and services that it provides. New York Life Group Benefit Solutions products and services are provided by Life Insurance Company of North America, New York Life Group Insurance Company of NY, and New York Life Insurance and Annuity Corporation, subsidiaries of New York Life Insurance Company. Life Insurance Company of North America is not authorized in NY and does not conduct business in NY. © 2024, New York Life Insurance Company, New York, NY. All rights reserved. NEW YORK LIFE and the New York Life box logo are registered trademarks of New York Life Insurance Company.
Watch our Workday video
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Our technology commitment is driving improved workflows and powerful integrations by strengthening relationships with the industry’s leading administrative platforms. Some of those expansions include:
Expanding our connections
Reinvesting in people, systems, and technology is central to our mission of delivering a connected benefits experience, supported by service excellence and value.
The information in this document was prepared by New York Life Group Benefits Solutions and New York Life Group Benefit Solutions is solely responsible for its accuracy and completeness. ADP and other third parties make no representation as to the accuracy or completeness of any information contained herein. ADP®, Alight®, Benefitfocus®, bswift®, Businessolver®, Plansource©, UKG©, Workday®, other third party administrative platforms and New York Life Group Benefit Solutions are independent entities, and each entity is responsible for the products and services that it provides. New York Life Group Benefit Solutions products and services are provided by Life Insurance Company of North America, New York Life Group Insurance Company of NY, and New York Life Insurance and Annuity Corporation, subsidiaries of New York Life Insurance Company. Life Insurance Company of North America is not authorized in NY and does not conduct business in NY. © 2025, New York Life Insurance Company, New York, NY. All rights reserved. NEW YORK LIFE and the New York Life box logo are registered trademarks of New York Life Insurance Company.
Streamlining onboarding with new proprietary technology that supports all products from multiple client systems into a single file
We’re committed to providing a supportive benefits experience that takes pressure off your HR team. You can depend on the power of our people for consultative guidance on connectivity, set up, and implementation. Working together, we provide:
Consultative expertise
A benefit technology team offering support for APIs and inbound/outbound file feeds
Continued expansion of partnerships with key benefit technology platforms and consultants to streamline and enhance connectivity
On-going education, insights, and resources on data connectivity strategies
The information in this document was prepared by New York Life Group Benefits Solutions and New York Life Group Benefit Solutions is solely responsible for its accuracy and completeness. ADP and other third parties make no representation as to the accuracy or completeness of any information contained herein. ADP®, Alight®, Benefitfocus®, bswift®, Businessolver®, Plansource©, UKG©, Workday®, other third party administrative platforms and New York Life Group Benefit Solutions are independent entities, and each entity is responsible for the products and services that it provides. New York Life Group Benefit Solutions products and services are provided by Life Insurance Company of North America, New York Life Group Insurance Company of NY, and New York Life Insurance and Annuity Corporation, subsidiaries of New York Life Insurance Company. Life Insurance Company of North America is not authorized in NY and does not conduct business in NY. © 2024, New York Life Insurance Company, New York, NY. All rights reserved. NEW YORK LIFE and the New York Life box logo are registered trademarks of New York Life Insurance Company.
Continuous investment
Learn more or contact your New York Life Group Benefit Solutions representative today.
New York Life Absence AssistSM provides the digital innovation to help you stay ahead. Accelerate absence management with an easy-to-use benefits portal designed to support your people in their time of need, while keeping your business connected and on track.
Put smart connectivity to work for you.
Ready to experience the power of connected benefits? Let us unlock the full potential of your benefits program.
Connecting the dots for a better benefits experience.
Delivering eligibility/enrollment APIs with Workday
Partnering with Employee Navigator to support Carrier Data Exchange
Advancing APIs with ADP to include plan configuration and eligibility/enrollment
Adding EOI Decision Return API with bswfit and Alight
Streamlined onboarding and administration Easily configure products and automate data sync with the Employee Navigator Data Exchange. Our integration team works closely with you to ensure a smooth setup and minimize your HR workload.
Benefits of integration:
We streamline how brokers connect clients to our benefits platform by seamlessly integrating with Employee Navigator. From onboarding and enrollment to billing, manage the entire benefits lifecycle in one connected experience. With a dedicated Employee Navigator Experience Lead, a hands-on Carrier Data Exchange Support Team, and expert consultation, you’ll have a smoother, more personalized experience.
1 For now, our digital EOI link reduces paperwork and gives instant access to updates via the myNYLGBS Portal. Employee Navigator and the Employee Navigator logo are trademarks of Employee Navigator, Inc. All other marks are the property of their respective owners. Employee Navigator and issuers of New York Life Group Benefit Solutions are independent entities and each entity is responsible for the products and services that it provides. New York Life Group Benefit Solutions products and services are provided by Life Insurance Company of North America, New York Life Group Insurance Company of NY, and New York Life Insurance and Annuity Corporation, subsidiaries of New York Life Insurance Company. Life Insurance Company of North America is not authorized in NY and does not conduct business in NY. © 2025, New York Life Insurance Company, New York, NY. All rights reserved. NEW YORK LIFE and the New York Life box logo are registered trademarks of New York Life Insurance Company.
Improved billing experience Gain instant access to billing details within Employee Navigator. The Carrier Billing Summary puts self-bill information at your fingertips — no extra file feeds or manual reconciliations required.
Enhanced employee experience Deliver a smoother, more connected benefits journey. From enrollment to claims, integration streamlines access and speeds up processing. EOI SSO with Decision Return API – Coming 2026.1
Smarter connectivity for brokers and clients
Connect with us today to learn how our Employee Navigator integration will create a benefits experience with less work and greater impact.
Ready to simplify your clients’ benefits experience?
