We hold the formula to your digital future.
Successful digital transformation programs go beyond simply interconnecting technology. They also involve the adoption of agile mindsets, rooted in a vision for a digital future that creates new value.
We’re a digital transformation leader.
North Highland’s digital services cover "broad use cases with a practical approach to identifying and optimizing digital strategy.”
WE CAN PROVE IT
Representative Vendor
Digital Strategy Use Case
Gartner Market Guide for Digital Business Agencies, Consulting, and Implementation Services, 2021
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.
Leading Management Consultants in the UK
IT Implementation
2020
Representative Vendor
Digital Business Consulting
Gartner Market Guide for Digital Business Consulting and Implementation Services, Published 14 November 2019.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.
Top 10
IT Operations
2018
Vanguard Leader
HR Technology Advisory Services
2016
It’s all about making an impact.
As leaders, if you’re not looking ahead, you’ve already fallen behind.
ALM Intelligence
ALM Intelligence
Financial
Times
gartner
Digital Strategy Use Case
gartner
Digital Business Consulting
alm intelligence
IT Operations
alm intelligence
HR Technology Advisory Services
Financial times
IT Implementation
gartner
alm intelligence
Financial times
Digital Strategy Use Case
Digital Business Consulting
IT Operations
HR Technology Advisory Services
IT Implementation
gartner
alm intelligence
Financial times
Digital Strategy Use Case
Digital Business Consulting
IT Operations
HR Technology Advisory Services
IT Implementation
gartner
alm intelligence
Financial times
Digital Strategy Use Case
Digital Business Consulting
IT Operations
HR Technology Advisory Services
IT Implementation
gartner
alm intelligence
Financial times
Digital Strategy Use Case
Digital Business Consulting
IT Operations
HR Technology Advisory Services
IT Implementation
gartner
alm intelligence
Financial times
Digital Strategy Use Case
Digital Business Consulting
IT Operations
HR Technology Advisory Services
IT Implementation
EXPLORE
Our Perspective
We Can Prove It
The Proof
Our Services
Digital Insights
Get to Know Us
Transformation Drivers
Lenses
Digital Core
Agile Approach
Businesses on the front line of digital transformation are gazing outward at industry
disruption, while innovating new business models, products, services and revenue streams.
Constantly scan the market for new signals of change and invest time exploring new ideas and market innovations
Place significant bets on innovations that are incubated from the normal business performance regime
Take an ecosystem focus, looking at partnerships with both digital giants and new entrants
Move out of your comfort zone to build tomorrow’s business
It takes a well-rounded perspective to scale digital capability & adoption.
Businesses on the front line of digital transformation are gazing outward at industry
disruption, while innovating new business models, products, services and revenue streams.
Driving improvements to transform the day-to-day and achieving supply chain efficiencies to enable what’s next
Reimagining talent capabilities to achieve organizational potential
Exceeding changing customer expectations to meet dynamic business imperatives
CUSTOMER –
WORKFORCE –
OPERATIONAL –
+ CUSTOMER
+ WORKFORCE
+ OPERATIONAL
Agile processes create the mindset and ways of working to sustain digital transformation.
Using data as the currency, our digital transformation services go beyond technology to include the way people think and work.
Ruthlessly use data to evaluate the impact of those tests and to pivot or persevere in the effort
MEASURE –
+ MEASURE
Persistent market experimentation and learning about customer needs
LEARN –
+ LEARN
Rapid testing and experimentation of products, services and operational changes to address market shifts
BUILD –
+ BUILD
Our Perspective
THE PROOF
shift into
digital SPEED
It's not about building to last, but building for change. Businesses that shift gear into digital speed will lead the pack in an ever-changing future.
digital core
digital core
REset graphic
Define a digital strategy that considers possible futures, customer impact and growth, workforce benefits and risks, and the operating model and capabilities to seamlessly blend people, process, technology, and data.
Digital futures, strategy & planning
Customer experience assessment & design
Workforce, culture & employee assessment & design
Assess customer interactions across digital touchpoints and digital maturity for functional areas critical to the customer experience. Create a future-state recommendation for the marketing tech stack and operational plan.
Customer experience assessment & design
Workforce, culture & employee assessment & design
Digital futures, strategy & planning
Digital futures, strategy & planning
Customer experience assessment & design
Workforce, culture & employee assessment & design
Embed digital mindsets and ensure technology adoption across the workforce through change management that reinforces adaptive principles, processes and behaviors.
Digital futures, strategy & planning
Customer experience assessment & design
Workforce, culture & employee assessment & design
Our digital transformation consulting work ranges from digital strategy to transformation delivery & everything in between.
Our services
Operational & process assessment & design
Data, product & technology assessment & design
Digital transformation delivery management & measurement
Integrate your digital vision into your operational strategy, aligning front-office and back-office, managing the impact to operational infrastructure, and improving supply chain efficiencies to be gained from digital transformation programs.
Operational & process assessment & design
Data, product & technology assessment & design
Digital transformation delivery management & measurement
Operational & process assessment & design
Evaluate technology, data environment and maturity to understand implications of delivering an idealized digital experience. Roadmap, build backlog, and confirm known barriers, gaps, opportunities and risk.
Data, product & technology assessment & design
Digital transformation delivery management & measurement
Operational & process assessment & design
Data, product & technology assessment & design
Establish a Transformation Value Office (TVO) to provide alignment and governance, enabling transparency and effective communication across digital transformation initiatives. Standardize collection, analysis, and measurement of performance data.
Digital transformation delivery management & measurement
The pulse of your digital transformation beats from the digital core.
A firm foundation of technology and operating capabilities is essential for any digital disruption.
Maturing data delivery and literacy to enable the organization to make better decisions through the application of data.
Reducing costs, improving reliability, increasing speed to market and delivering the insights the business needs to sustain and grow in the face of constant disruption.
Integrating and automating the business activities of customers, workforce and operational business units to provide all stakeholders a common view of the business.
01
02
03
Simplifying technology into a digital core of modern platforms and operating capabilities:
digital core
Discover the latest digital transformation trends and insights.
DIGITAL INSIGHTS
DIGITAL CORE
Future-Proof IT Architecture
Adaptive Digital Core
Hybrid HQ: Technology
Cloud Computing
Digital Transformation Tripod
Automation-Powered Engagement
The CDO Imperative
Level Up With Saas
®
™
Operational & process assessment & design
Data, product & technology assessment & design
Digital transformation delivery management & measurement
Operational & process assessment & design
Data, product & technology assessment & design
Establish a Transformation Value Office (TVO) to provide alignment and governance, enabling transparency and effective communication across digital transformation initiatives. Standardize collection, analysis, and measurement of performance data.
Digital transformation delivery management & measurement
Operational & process assessment & design
Evaluate technology, data environment and maturity to understand implications of delivering an idealized digital experience. Roadmap, build backlog, and confirm known barriers, gaps, opportunities and risk.
Data, product & technology assessment & design
Digital transformation delivery management & measurement
Integrate your digital vision into your operational strategy, aligning front-office and back-office, managing the impact to operational infrastructure, and improving supply chain efficiencies to be gained from digital transformation programs.
Operational & process assessment & design
Data, product & technology assessment & design
Digital transformation delivery management & measurement
Digital transformation delivery management & measurement
Data, product & technology assessment & design
Operational & process assessment & design
Digital transformation delivery management & measurement
Data, product & technology assessment & design
Operational & process assessment & design
Digital transformation delivery management & measurement
Data, product & technology assessment & design
Operational & process assessment & design
Workforce, culture & employee assessment & design
Customer experience assessment & design
Digital futures, strategy & planning
Workforce, culture & employee assessment & design
Customer experience assessment & design
Digital futures, strategy & planning
Workforce, culture & employee assessment & design
Customer experience assessment & design
Digital futures, strategy & planning
®