It’s your vision that takes your future from something that’s written on a page, to something real. But once you have a vision for your transformation, how do you unlock its value?
Simple. Align and adapt your strategy across three integrated perspectives. It starts with customers as the focal point. The workforce is your key to attaining it. And along the way, your operations will blueprint your journey.
Let’s get started. Explore how to look through
these three lenses, so you can turn vision into value.
Business performance is tied to your ability to attract and retain customers. So, understanding how to fulfill present and future customer needs sits at the heart of your vision.
CENTER ON THE CUSTOMER
But that’s not all. You’ll also need to align this to the rest of your organization, including workforce and operational decisions. After all, strategy, objectives, tactics, and ultimately value all stem from it.
To navigate change, evolving customer needs must be a continuous focus—in vision-setting, solution design and delivery, promotion of customer-centric employee behaviors, and rapid adaptation of capabilities and partnerships.
Your workforce is your most valuable asset in the quest to turn your vision into value. Why? Because employees drive impact across all business areas. They’re the ones who can take your desired state and run with it.
To navigate the dynamic workforce landscape, as well as meet the mandate to
continuously transform, organizations must find fresh ways to harness their people’s potential. As a starting point, think about how you can engage your workforce when setting your vision. Then, turn your attention to how you’ll support them along
the road to success.
SUPPORT YOUR MOST VALUABLE TRANSFORMATION PLAYERS
Your vision and strategy serve as a galvanizing force that points the business in a single direction. When the customer sits at the center of your vision, the workforce drives toward it.
In this equation, there’s one final factor to consider on the journey from vision to value: operations. Your operations are the core that fuels your ability to serve customers,
empower employees, and energize your strategy.
And how can you more confidently adapt on the path to strategic realization? It’s all down
to how you define value and assign matching priorities across your operating model.
BLUEPRINT THE JOURNEY BETWEEN VISION AND VALUE