INCREASING CONTESTABILITY
CHARACTERISATION
Services developed by any organisation and tested against demand
Government as licensor of services developed by any organisation
Open tender process to provide
services as need arises
Multiple providers on a panel and
contracted to provide services as need arises
Multiple providers assigned to a cluster of services with a market share guarantee
Multiple providers contracted to
exclusively deliver the services
Single provider contracted to deliver the service with annual benchmarking against agreed standards
Market determines need and quality
Post-facto endorsement
Tender as needed
Allocation based on specialisation
Defined market share floor and ceiling
Separate, defined services
A single provider kept accountable
INCREASING GOVERNMENT INTERVENTION