Leaders
What is our role, and the role of industry bodies, to shape the policy debate?
How do we build credibility with key stakeholders so we can best support our members?
What industry diversity best supports our members and what does this mean for our merger strategy?
What shifts to our leaders need to make to support our staff in these new working arrangements?
Where should we invest in technology to support the productivity and wellbeing of our staff?
How do our trustees and executives build knowledge to govern and manage big organisations?
How can we drive a permanent increase in our members’ interest in super?
How can we evolve our digital channels to best meet the needs of members?
How can we shape our operations /outsourcing arrangements to
deliver better service at better value?
How appropriate is our investment strategy in light of increased market, liquidity and geopolitical risk?
What is the appropriate mix of
in-house and outsourced investment management for our fund?
What capabilities do we need to manage our international investments?
Mentor
Incentivise
Engage
Plan / Evaluate
Invest
Select a community leader to champion engagement
The ideal champion is neutral, local and respected
Empowering local leaders through training will help ensure sustainability
Investing in training and programs will lift the community’s capability to look
after itself
Programs need to be planned and project managed to ensure their overall success
Programs also need to be regularly evaluated to monitor outcomes
Successful programs incorporate schools, engage young people and bring
generations together
(eg festivals, sport, craft and arts, community forums)
Incentivies act as a driver to ensure goals are achieved
Non-financial incentives and rewards should be introduced
(eg celebrations or
a meeting with
a local hero)
Service providers should mentor and assist champions in setting and
achieving goals
Service providers should focus on facilitation community engagement
Plan/Evalute
Programs need to be planned and project managed to ensure their overall success
Programs also need to be regularly evaluated to monitor outcomes