This high-level service model can improve access to services
Student understands counselling offering from university website
Books first appointment online
Attends
a single session for acute or one-off care
Attends
an Initial Consultation
for ongoing
therapy
Books further appointments online
Attends further single sessions as required
Referred to university psychologist
for ongoing therapy
No further treatment necessary
Referred to community services if
complex case
Majority of single session cases require no further treatment