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About
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ipsum
AI investment is in progress, and nearly all companies have some plan to adopt
the technology.
Executive responses
Our company has
plans to invest in AI
We are researching future investment cases
We are piloting our first investments
We have fully implemented this technology in one business area
We have fully implemented this technology across the business, at scale
Getting AI right is critical to an organization's success. Many executives think failing to implement AI in some capacity could have serious repercussions:
“Strongly agree” and “Agree” employee responses
Employees have high hopes for how AI and automation will improve their jobs.
68
AI will help me
do my job more
efficiently
But for these big-picture changes to happen, organizations must speed up technology adoption, decision-making, and process change.
%
AI will help me
do my job more
accurately
63
%
AI will reduce the
number of mundane
tasks I must complete
57
%
AI will free me up
to perform more
strategic work
54
%
of executives
19%
18%
Technology adoption
Process change
Speed of executive
decision-making
Shift to new
management styles
Culture change
of employees
of executives
of employees
29%
22%
of executives
of employees
28%
25%
of executives
of employees
27%
26%
of executives
of employees
31%
28%
Ignored a
command
Reported illegal
worker behavior
Suggested taking
an illegal measure
due to efficiency
Began working on an unauthorized
project
Identified
bias in a
human decision and
offered a correction
Repeatedly offered
suggestions that worked
against a marginalized people
Gained
access to
restricted data
Attention to the risks and ethical implications of AI implementation will be critical to getting long-term value from AI — especially since some have already experienced applications with unintended negative consequences.
AI is accelerating
Oxford Economics and NTT DATA surveyed 1,000 executives and non-executive employees across industry sectors to understand progress toward AI implementation. Even before the pandemic put pressure on companies to accelerate their adoption of artificial intelligence (AI) and automation, this shift was underway.
Employee responses
Executive responses
Employee responses
20
%
23
%
Executive responses
Employee responses
38
%
37
%
Executive responses
Employee responses
31
%
26
%
Executive responses
Employee responses
8
%
10
%
47
%
We will lose customers to our competitors
44
%
Our bottom
line will
suffer
42
%
We will lose potential employees to our competitors
But for these big-picture changes to happen, organizations must speed up technology adoption, decision-making and process change.
The results of our research point to several areas of focus for organizations on the path to responsible adoption of artificial intelligence.
Get ahead of change—and be ready for it to accelerate. Rapidly onboarding AI depends on having skilled talent, processes and performance metrics in place.
Don’t expect AI to be easy. Integrating AI and AI-enabled technologies across the business demands a clear plan for tools, data, skills and leadership — and a thorough sense of what barriers to expect along the way.
Understand that transformation means more than technology. Senior leaders must manage change in every phase of implementation, leverage partnerships, and apply function — and industry-specific best practices.
Commit to ethics and transparency at every turn. Organizations must implement AI governance and ethics programs, ensure traceability and transparency, and regularly perform audits.
“Let’s get started”
Download the full research report to see what AI implementation can do for your company:
DOWNLOAD NOW
DOWNLOAD NOW
Ignored a command
36%
25%
Executive responses
Employee responses
Reported illegal worker behavior
Executive responses
Employee responses
25%
22%
Suggested taking
an illegal measure due to efficiency
Executive responses
Employee responses
23%
22%
14%
Executive responses
Employee responses
25%
Began
working on an unauthorized project
Gained access to restricted data
Executive responses
Employee responses
24%
28%
Identified bias in a human decision and offered
a correction
25%
22%
Executive responses
Employee responses
Repeatedly offered suggestions that worked against a marginalized people
21%
23%
Executive responses
Employee responses
and nearly all companies have some plan to adopt the technology.
Employees have high hopes for how AI and automation will improve their jobs.
Would you describe the pace of change as “fast” in the following areas?
“Strongly agree” and “Agree” employee responses
The results of our research point to several areas of focus for organizations on the path to responsible
adoption of AI.
Let’s get started
Download the full research report to see what AI implementation can do for
your company.
Commit to ethics and transparency at every turn. Organizations must implement. AI governance and ethics programs, ensure traceability and transparency, and regularly perform audits.
DOWNLOAD NOW
DOWNLOAD NOW
DOWNLOAD NOW
DOWNLOAD NOW
96
%
96
%
96
%
96
%