Analyze App Cloud Migration Readiness
TAKING A CLOSER LOOK
Top Nucleus Use Cases
POWERED BY NUCLEUS
Apply modern, agile-based practices across the application life cycle to improve speed around development and ongoing management of your applications.
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Both an automation platform and suite of products, NTT DATA’s Nucleus Intelligent Enterprise Platform has helped to automate hundreds of use cases. From building cloud-based application stacks to recreating the enterprise into a modern, integrated digital workplace. Yielding faster, higher quality, more-agile outcomes, Nucleus is the end-to-end engine for gathering insights-based services, identifying opportunities and the optimal deployment of resources — reducing costs and elevating performance.
30+
Technology Partners
Automated Transactions
50M+
Active Clients
150+
IT Cost Reduction
45%
50%
Improvement in Turn Around
90%
Faster Time to Market
95%
Improvement in Mean Time to Resolution
Streamline management of public and private clouds, servers, and networking devices to build a faster, more resilient, flexible, scalable, cloud native and secure infrastructure to better respond to market shifts and accelerate transformation—at scale.
Optimize your end user employee device experience to boost productivity and accelerate efficiency across field services and contact center operations. By empowering employees with seamless, self-service solutions, you equip them with the technologies they need to get more done—quickly and easily.
Automate business processes by turning data into actions-based insights. Using AI-led technology products, unlock deep analysis into enterprise data patterns, changes, and trends that surface pathways to better business outcomes.
Orchestrate Infra Management Workflows
Elevate Employee Digital Experience
Extract Un/Structured Data From Physical Documents
Track Electricity Distribution Across Facility Devices
NelsonHall recognized NTT DATA Nucleus as a strength for its Digital Workplace Services offering
Strengths include "robust toolsets across both proprietary (Nucleus Intelligent Enterprise Platform, Digital Operations Management, NTT DATA AFTE, and reusable automation assets across IT and industry verticals) and third-party in support of dynamic workplace services and automation." NelsonHall NEAT Evaluation: Advanced Digital Workplace Services, March 2022.
Nucleus Views from Industry Analyst Firms
Forrester Research assessed NTT DATA a leader and Nucleus a strength in The Forrester Wave™ for Insights-Driven Business Process Outsourcing
Clients had better feedback about platforms like...NTT DATA's Nucleus because they were built with extensibility in mind and could be used as platforms coupled with services. This is the Holy Grail for BPO service providers transitioning into insights-driven business process outsourcers. Forrester Wave™: Insights-Driven Business Process Outsourcing, November 2020.
Everest Group named NTT DATA a leader in its Healthcare Analytics Service Providers PEAK Matrix®
Clients appreciate the value NTT DATA brings in through Nucleus for Healthcare, which is enabling data integration, automation, and AI and is impacting clients across the areas of experience, access, core, population health, and revenue cycle management. Everest Group PEAK Matrix® for Healthcare Analytics Service Providers 2022
ISG considers NTT DATA a leader with a broad set of services, such as Nucleus for Healthcare, that helps providers create and manage a digital front door
Nucleus for Healthcare is a framework that incorporates best-in-class solutions to help accelerate clients' digital transformation journeys. The alliance partners enable virtual care, virtual real-time patient scheduling, population health management and patient financial engagement. NTT DATA's cloud-based enterprise AI platform leverages predictive analytics, automation and integration capabilities to provide a seamless digital fabric and user experience for the various personas within a healthcare system, enabling a digital front door strategy, clinical engagement and healthcare analytics.
Monitored 24x7 by the NTT DATA Security Operations Center, Nucleus runs in a secure cloud environment protected by next-generation firewalls, Role-Based Access Control (RBAC) and multi-factor authentication for ultimate peace of mind.
Emphasizes Security and Resilience
Nucleus dynamically evolves to meet shifting requirements, supporting any combination of vendors and processes to continuously optimize service delivery performance.
Vendor and Process-Agnostic
Easing the pain points of cumbersome manual tasks, Nucleus spans organizational boundaries and ever-evolving business processes, connecting multiple technologies to achieve end-to-end automation.
Makes Hyper-automation a Reality
Nucleus automates data acquisition, processing, transformation and standardization across our clients and applications, to collate data-driven services into one cohesive platform—identifying opportunities that elevate performance.
Improves Decision-making with AI-informed Data
Built with extensibility in mind, Nucleus includes 30+ products designed in support of NTT DATA’s services to provide seamless, insights-driven workflow improvements for better outcomes.
Both a Platform and a Suite of Products
Up to
Our Secret to Accelerating Enterprise Innovation
How NTT DATA Nucleus hyperautomation adapts innovation across your diverse geographies and teams.
Analyze applications’ attributes, dependencies, interfaces, and business logic to assess its readiness for modernization.
Rehost Mainframe Applications to the Cloud
Improving technical standards of excellence begins with a focused analysis of legacy application portfolios and the business and technical requirements needed to enable organizational success. Start driving an automation-first approach to digital transformation and application modernization to build, transform, scale and accelerate your digital business.
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National Life Group transformed its business and IT operations to support its year-on-year, industry-leading double-digit growth.
NTT DATA integrated our solutions into an end-to-end, no-touch process. Their expertise enabled us to accelerate product development and delivery. It used to take a year to deliver a product, but with our partnership we can deliver in less than six months on average -- faster than the industry benchmark. Nimesh Mehta, Chief Information Officer (National Life Group)
Evaluate applications’ readiness for migration to cloud and identify ways to accelerate migration and remediate migration risks.
Analyze Application Cloud Migration Readiness
Extract business logic from applications to identify business value, technical debt, and logic gaps to accelerate application transformation.
Reverse Engineer Business Rules from Existing Code
Generate the target object, component, and business rule models based on discovered attributes to prioritize and expedite modernization.
Generate Target Application Models Based on Discovered Attributes
Create a model-based representation of the candidate microservices to enable automated generation of microservice code.
Identify & Generate Candidate Microservices
Streamline transformation to a more modern microservices-based architecture.
Decompose Application Data Models to Support Microservices
Generate user interface design code aligned with your front-end frameworks.
Generate Frontend Client/UI Code
Automate deployment of modernized applications.
Deploy Modernized Application
From assessing your application environment to designing your future state, NTT DATA’s Application Transformation Suite, powered by Nucleus, drives intelligence into your operations and management. By helping clients generate adaptive business, application, and data models, the Application Transformation Suite paves the way for continuous innovation and digital enablement.
Analyzes existing applications’ viability for migration to cloud, generates code to adapt applications to cloud and deploy freshly scalable applications to cloud.
Catalogs and evaluates existing application assets, generates code supporting new application architectures, migrates the application and its data to the new architecture.
Building on 30 years of continuous innovation and development, UniKix redefines compute capabilities. Helping clients reliably rehost mainframe applications to highly virtualized environments and modern platforms, including cloud, UniKix can save up to 70% in operating cost per year.
Retake Control of Your Applications
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Nimesh Mehta, Chief Information Officer (National Life Group)
Use Cases and Value Props
90%+
Improvement in Time to Value
>95%
Change Implementation
70%
Cost Savings (software/hardware)
90x
Faster time to market
Time savings in application analysis
As businesses look to diversify enterprise applications, take control with NTT DATA Nucleus Command Center for Applications. Whether organizations are migrating applications to the cloud, subscribing to SaaS applications or incorporating edge applications to run on mobile devices, Command Center for Applications will reduce complexities to better monitor and manage application performance. Gain a comprehensive view into the entire application portfolio and access the tools and processes needed to mitigate disruptions and improve user experiences.
Nucleus Command Center for Applications
Powered by Infrastructure as Code, infrastructure engineers can provision, monitor, and resolve common problems associated with cloud infrastructure management
Provision and Monitor Cloud Infrastructure
Streamline management of public and private clouds, servers, and networking devices with NTT DATA’s Nucleus Cloud & Hybrid Infrastructure products. Achieve business resiliency and maximize the value of your IT investments with these flexible, vendor-agnostic infrastructure offerings that enable a modernized approach to IT operations, advanced growth, and innovation at scale.
"One big benefit of partnering with NTT DATA is their depth of understanding about the manufacturing industry. As a manufacturer, there are unique attributes to every aspect of our business that inform how solutions are crafted and effectively deployed in our environment. NTT DATA understands these nuances and delivers exactly what we need when we need it." Bob Rosen, Chief Information Officer, Arcosa
With Nucleus Runbook Automation, infrastructure engineers run predefined catalog items and Ansible & Puppet configuration management scripts to simplify and quicken infrastructure management workflows
Orchestrate Infrastructure Management Workflows
Nucleus Intelligent Patch Management enables engineers to identify system security and availability risks related to expired SSL certificates, outdated server BIOS and operating systems and anti-virus versions, and failed server backups routines
Identify Infrastructure Security & Availability Risks
Powered by Financial Sleuth, procurement and IT managers can maintain control of spend across multiple infrastructure vendors by flagging variances between actual billings, contracted pricing and forecast budgets
Improve Infrastructure Spend Control
Enforces policies around who can execute changes and updates to infrastructure deployments and configurations, using role-based access controls.
Maintain Compliant Visibility
With Command Center for Cloud & Hybrid Infrastructure, infrastructure engineers use a single, unified system to manage multi-platform, non-integrated infrastructures spanning one or more public or private clouds
Manage Cloud Infrastructure with a Single, Unified Interface
When Trinity Industries decided to spin off its infrastructure product and solutions business into a new company, Arcosa, it knew speed was critical in order to minimize business disruption. Working against an aggressive timeline, Arcosa needed to migrate 91 core applications, 30 databases and 30TB of data, rebuild and replicate 495 interfaces, and create an entirely new hybrid infrastructure. With NTT DATA Hybrid Infrastructure Services and Application Management Services, Arcosa was able to migrate and modernize its complex infrastructure in just under six months – mitigating disruption and completing the complex project on budget. Arcosa continues to reap the benefits of its IT separation, including enhanced functionality and performance, with room to scale as needed.
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Arcosa migrates and modernizes its infrastructure in under 6 months with minimal business disruption.
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Bob Rosen, Chief Information Officer, Arcosa
Integrates ~100 separate reports including incidents, problems, requests, changes sourced from multiple ITSM, BI and other performance monitoring capabilities.
Manage cloud infrastructure with a single, unified interface
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Visualizes analysis for performance status for infrastructure and service management.
Visualizes analysis for actual service desk performance versus SLAs.
Manages automated cloud infrastructure with a single, unified interface.
Enforces complex IT business rules for how, where and by whom infrastructure is provisioned and configured including virtual machines, containers, and networking.
Automates software and operating system patch management for Windows, macOS, LINUX and software including Adobe, Firefox, and Chrome.
Streamlines repeatable IT operational workflows, and creates and triggers multi-step, multi-vendor lifecycle management workflows.
>90%
How Can Nucleus for Cloud & Hybrid Infrastructure Services Help Your Business?
Arcosa Migrates and Modernizes Hybrid Infrastructure in Under Six Months
NTT DATA's Data & Intelligence powered by Nucleus products help deliver better business outcomes by automating business processes and turning data insights into actionable intelligence. Our expertise in business intelligence, data analytics, machine learning, AI and robotic process automation combine to deliver deep analysis into changing enterprise patterns and trends. Powered by Nucleus, our Data & Intelligence products allow businesses to combine the best of human and machine intelligence to unlock the next level of performance.
30%
Overall Annual Savings
Extract the most value out of your business data with Nucleus. Download our new infographic to learn more about how Nucleus for Data Intelligence and Automation can help your business optimize performance and improve customer engagements.
Learn how Blue Cross Blue Shield of Rhode Island (BCBSRI) gained a 360° view of customers and improved business agility by migrating to Salesforce, automating workflows and adopting DevOps. With NTT DATA Nucleus for Data & Intelligence, BCBSRI gains a faster, cleaner and more resilient co-development process, enabling the transformation of its application portfolio to provide patients with better access to the healthcare resources they need.
Speeds transition of business processes that use third-party RPA products to Nucleus RPA.
NTT DATA is using Nucleus to leverage advanced analytics, artificial intelligence (AI) and machine learning technologies to turn data into decisions.
3.5M
Claims Processed by RPA annually
Map out everyday processes to identify and eliminate bottlenecks, control costs, and raise the effectiveness of your workforce.
Reads, understands, and extracts relevant information from structured and unstructured data using computer vision and Intelligent Automation.
Unify management of workflows controlled by multiple RPA vendors within a single user interface.
• Classifies unstructured data contained within documents, extracts relevant information and feeds downstream workflows
• Automates paper-based processes with integrated workflow
• Enables accounts payable to scale invoice management by automatically approving compliant invoices for payment and flagging non-compliant invoices for further evaluation
• Flag top priority service ticket issues to improve resolution accuracy
• Automate data input across web, desktop, and mobile applications
• Transform slow, repetitive and tedious business processes
Automate and streamline mundane, error-prone, multi-step business processes involving desktop, web, and mobile applications. With robotic process automation (RPA) Powered by Nucleus, enterprises can:
Extract the most value out of your business data with Nucleus. Download our new white paper to learn more about ow Nucleus for Data Intelligence and Automation can help your business optimize performance and improve customer engagements.
Blue Cross & Blue Shield of Rhode Island and NTT DATA
NTT DATA focuses on modern workers, flexible workspaces, and digital workstyles through its Digital Workplace offering. This approach is supported by its workplace productivity centers focusing on data-driven insights through a DevOps engineering-led approach. NTT DATA also has a clear focus on experience level agreements (XLA) through its customer experience to XLA solution methodology based on business outcomes. John Laherty, Senior IT Services Research Analyst (NelsonHall)
Today’s distributed workforce needs seamless self-service options to stay productive and engaged. As leaders in Digital Workplace Services, NTT DATA’s Digital Workplace Services move beyond IT silos to transform the employee device experience, along with the productivity of field services and contact center operations.
John Laherty, Senior IT Services Research Analyst (NelsonHall)
Purpose-built with easy-to-navigate interfaces, Nucleus Virtual Agent intelligent assistance with AI/NLP quickly drives knowledge-based interactive content to expedite self-service issue resolution for business and IT processes. From opening a ticket, updating an issue, or getting a status update without having to wait on the phone or navigate through multiple solutions, Nucleus Virtual Agent helps employees find quick answers to common work questions in real-time.
When it comes to workplace services, shift IT from a problem to a solution - with NTT DATA's Digital Workplace offering.
Improvement in user productivity
7M+
Annual service desk contacts with automation
Integrates ~100 separate reports containing incidents, problems, requests, changes sourced from multiple ITSM, BI and other performance monitoring tools.
Visualizes comparisons between target and actual service quality and operational costs to help close the gap. Command Center’s AI and ML capabilities then generate recommended improvements.
Empower employees to order exactly what they need in just a few clicks. Through a secure, intuitive, and easy-to-use portal, Nucleus Storefront is customized to each employee’s role and work style to effortlessly order, procure, ship, configure, retire, and refresh the software, hardware, and services they need.
Scans barcodes to report inventory. Assesses operational health of on-site devices. Facilitates adoption of best practices amongst field services. Simplifies ticket status input process for field services. Assigns open ticket to resolver groups.
Analyze individual agents’ performance to identify improvement opportunities including faster resolutions and enhanced response quality.
Manage Service Desk Operations
Empower employees to secure the devices they need for work via an intuitive, self-service shopping portal.
Enable Consumer-grade Shopping Experiences
Ensure employee devices remain compliant with governance requirements through triggered notifications based on pre-set thresholds.
Maintain Employee Device Governance & Compliance
Optimize field agents’ utilization on client-facing activities.
Optimize Field Resource Utilization
Streamline acquisition, inventory, shipping, reassignment, disposal, and billing for employee IT devices.
Simplify Employee Device Procurement
Become more agile with staffing levels and activity priorities to maintain service level performance.
Forecast SLA Actuals Against Contractual Targets
Maintain a pulse on all network devices to detect, remediate and eliminate underlying trigger events that deviate devices from expected performance.
Reduce Employee Device Performance Issues & Find Their Root Causes
NTT DATA’s emphasis on user-experience, credible automation storyline, underpinned by its Nucleus offering, robust partner ecosystem, and relevant investments have contributed to its position as a Leader in Everest Group’s Digital Workplace Services PEAK Matrix® Assessment 2022. Clients have highlighted its focus on user experience, process improvement, and client management as key differentiators. Udit Singh, Practice Director (Everest Group)
Products Powered by Nucleus
Utilities for Field Services and Service Desk
Storefront for Workplace
Command Center for Service Desk
Command Center for Workplace
Purpose-built with easy-to-navigate interfaces, Nucleus intelligent assistance with AI/NLP quickly drives knowledge-based interactive content to expedite self-service issue resolution for business and IT processes. From opening a ticket, updating an issue, or getting a status update without having to wait on the phone or navigate through multiple solutions, Nucleus Virtual Agent helps employees find quick answers to common work questions in real-time.
Nucleus Virtual Agent
NTT DATA integrated our solutions into an end-to-end, no-touch process. Their expertise enabled us to accelerate product development and delivery. It used to take a year to deliver a product, but with our partnership we can deliver in less than six months on average -- faster than the industry benchmark.
Udit Singh, Practice Director (Everest Group)
When it comes to workplace services, shift IT from a problem to a solution - with NTT DATA's Dynamic Workplace offering.
Proactively monitor and analyze employees’ digital device experience to generate actionable intelligence and real-time remediation.
Digital Experience Manager