The 6 Stages of Digital Transformation
Our services align with your transformation timeline.
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Enable
Create
Envision
Discover
Discover customer needs mapped against business goals with focus labs & workshops, user research, personas, journey mapping, and more.
Envision the future state with a prioritized roadmap to achieve business goals, starting with a workshop and taking you through specific directional designs.
Create interactions that translate brand values into ideal experiences using prototypes, interaction designs, UX testing, brand experience alignment, and visual design.
Enable pixel perfect and accessible code, plus code templates, responsive apps, design systems, headless CMS, framework modernization, and more tools to accelerate work.
Measure CX KPIs and ROI to determine progress toward business goals, including social media analytics and an experience insights dashboard.
Improve and continually optimize customer experiences through journey orchestration, A/B testing, CX governance, user testing and surveys, and workshops.
Measure
Improve
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