customer
DEPARTURE
INITIATE TRANSPORT
OPEN API TO CONNECT/INTEGRATE...
TRANSPORT Mode
on-the-way services
at the destination
Source: Oliver Wyman analysis
destination
app
via calendar
chatbot
AI-BASED
PROCESS INTEGRATION
PEEr-TO-PEER
CAR SHARING
ride SHARING
scooter/bicycle SHARING
public transport
LOCATION-BASED SERVICEs
INFOTAINMENT/SOCIAL MEDIA
rest
CHARGING
PARKING
trunk delivery
MAINTENANCE REPAir
RETAILER,
RESTAURANTS,
ETC.
FULFILLMENT
PARTNERS
human-machine
interface (hmi
partners)
OPERATIONS
PARTNERS,
SERVICES, ETC.
