35%
37%
28%
14%
27%
60%
19%
25%
56%
1%
12%
87%
Share of
flight revenue
Share of
Customers
Network
Schedule
AAdvantage
Corporate contracts
Premium products
On-time performance
1-TIME FLYER
PRIORITIES
Convenience
HEALTHY
PRIORITIES
Convenience
PRIORITIES
PRIORITIES
Convenience
Broad-based condition management
High degree
of coordination
Share of health expenditures
Share of
Customers
airline consumer breakout
HEALTHCARE CONSUMER PREFERENCES