16,000+
745,000+
global employees2
clients2
2024
Client Impact Report
$5.9B
Founded in
Locations in
the U.S., India,
and Europe
1971
By putting our clients, their workforces, and our teams at the center of what we do, we delivered record-breaking results in FY24, continuing our commitment to being the best operator in the human capital management (HCM) industry. Through our leadership in delivering digital HR technology and advisory services as well as exceptional client experiences, we will capitalize on our sizeable total market opportunity in the years ahead.
The Best Years Are Yet To Come
Learn More
Join Our Team
in revenue
5.3
market capitalization2
$
Billion
$
Billion
5%
$
Billion
in dividends paid
Shareholder Returns
over 5 years
How Paychex Helped Fuel Straine Dental's Climb to the Top
In Their Words
Established 30 years ago, Straine Dental Consulting has enjoyed remarkable growth, expanding to nearly 500 employees spread across 11 states and two countries. The firm credits a key decision for their growth – partnering with Paychex. With Paychex's scalable solutions, they smoothly integrated 40 dental practices and hundreds of employees, all the while ensuring seamless payroll transitions and maintaining compliance.
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America’s Most
Innovative Companies,
FORTUNE® magazine
World’s Most Ethical Companies®, Ethisphere® 16-time honoree
As we continue to be the digitally driven HR leader, clients are confident in our industry expertise, innovative solutions, detailed datasets, and consistent growth. We remain committed to helping them streamline HR administration, reclaim valuable time, and shift focus back to core business functions.
Notable leadership milestones include:
Leading the Industry
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Owner Erica Pietrzyk, a woman in a male-dominated industry, turned her dream into a successful business despite the many hurdles. She partnered with Paychex to help with payroll, insurance, and policy revisions, which allowed her to focus on expansion and inspiring other women in business.
Pietrzyk Pierogi Finds Key Ingredient For Success
In Their Words
HR and Business Podcasts
Podcasts
Our HR and business podcasts offer indispensable insights on the most crucial issues facing business leaders and HR professionals. Guests have included actor and entrepreneur Queen Latifah, Nobel Prize® laureate Robert Merton, restauranteur and Food Network® celebrity Robert Irvine, and other leaders in their fields.
Listen Now
2024 Pulse of HR Report
Report
The 2024 Pulse of HR research found that on average, Millennial and Gen Z workers reported needing an annual salary of $80,000 to live comfortably.
Read the Report
Essential Guide of Finding and Keeping Your Dream Team
GUIDE
The Essential Guide of Finding and Keeping Your Dream Team provides business leaders with eight tried and true practices for competing for top talent.
Get the Guide
Monthly Small Business Employment Watch
Report
Monthly Small Business Employment Watch reports provide a pulse on small business job and wage growth across the country. These leading economic indicators suggest small businesses remain resilient despite a challenging labor market.
View Dashboard
To help businesses succeed, Paychex must be at the cutting edge of what's top of mind for leaders and their teams. Our investments in thought leadership help to build confidence with prospects and loyalty with clients. We understand their unique business needs and the trends facing their companies, and support them with relevant resources related to productivity, operational efficiency, and workforce optimization.
Highlights include:
Driving Thought Leadership
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Moving the platform to Paychex Flex® then bringing on Rhonda as our HR liaison for me to be able to bounce things off of her, for her to give me advice … I can contact any of these key people that are assigned to me and be able to say, “I need your help,” and not have to worry about it, because I’m confident that they’ll resolve the issue for me.
Everything Under One Roof: Rescue Village
In Their Words
employee W-2s created
11
Monthly Sessions
41.3
HR matters addressed
20,000
employees onboarded electronically5
2.2
small business jobs estimated to be saved with our support
(2021-2024)4
of industry experience on average for our HR professionals
15
As a trusted advisor to 745,000+ small- to medium-sized businesses throughout the U.S. and Europe, our clients reward us with their loyalty. Proof of our exceptional client service is illustrated by:
Delivering Exceptional Client Service
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Discovery Senior Living found a vital partner in Paychex PEO to handle its rapid growth and smooth transitions after acquisitions. Expanding from 38 to over 200 communities since 2018, the administrative and compliance obligations increased. Paychex PEO offered a cost-effective solution, efficiently managing HR, payroll, onboarding, training, and ensuring multi-state compliance.
Discovery Senior Living Finds Growth Companion in Paychex PEO
In Their Words
of hires were female
49%
of hires were racially diverse
41%
Paychex continues to prioritize and amplify diversity, equity and inclusion through recruitment, employee resource groups, mentorship programs, training, and pay equity.
of eligible household members.
10%
of employees used the emotional support and wellbeing services offered through the company's Employee Assistance program, along with
17.9%
hours of workforce training, skills, and leadership development programs were delivered to employees.
5,100+
Integrity
Partnership
Accountability
Respect
Innovation
Service
- be ethical
- be collaborative
- be responsible
- be considerate
- be curious
- be helpful
Our Values and Commitment to Corporate Social Responsibility
At the heart of our success is our 16,000+ engaged employees, who have made us a digital HR leader in the markets we serve. We actively develop a best-in-class workforce and are ranked fourth among the world's top training organizations.
Highlights include:
Creating a Compelling Team Experience
Learn More
You Drive Auto, a multi-site auto dealership that expanded rapidly across states, needed help with complex HR situations. With partnership from a dedicated Paychex HR professional, they could navigate multi-state payroll, employee policies, onboarding processes, and more.
You Drive Auto Revs Up HR Management
In Their Words
Paychex is committed to contributing to our communities and building on our reputation as one of the world's most admired, ethical, and innovative companies. We annually review our environmental policy, perform enterprise-wide risk assessments, and have an ambition to reach net-zero greenhouse gas (GHG) emissions by 2050 with interim emissions reduction targets for 2030 and 2040. Our core initiatives include:
Supporting Corporate Responsibility
The Paychex Charitable Foundation
The Paychex Charitable Foundation continued its commitment to supporting well-being, including mental health, physical health, financial health, and professional and skills development. Our foundation also helped launch the Paychex Junior Achievement Discovery Center® to support financial literacy and economic empowerment
The Annual United Way Campaign
total donation (2023-2026)
1
$
Million
See Our Impact
By putting our clients, their workforces, and our teams at the center of what we do, we delivered record-breaking results in FY24, continuing our commitment to being the best operator in the human capital management (HCM) industry. Through our leadership in delivering digital HR technology and advisory services as well as exceptional client experiences, we will capitalize on our sizeable total market opportunity in the years ahead.
The Best Years Are Yet To Come
Join Our Team
Learn More
Team Experience
Client Service
Thought Leadership
Leading the Industry
View Annual Report
2024 Client Impact Report
Menu
1.3
Paychex leads the way in making complex HR, payroll, and benefits for business brilliantly simple. By blending technology with the human experience, we deliver on our purpose – helping companies and their workforces succeed. Whether in tough times or when business is booming, we provide our clients with expert HR advice and solutions to support their entrepreneurial spirit.1
FY24*
FY24*
America’s Best
Mid-Size Companies,
TIME magazine
5
Million
Million
43
2
total donation (2023-2026)
1
$
Million
total donation (2023-2026)
1
$
Million
total donation (2023-2026)
1
$
Million
78% of net income
300,000
Years
Million
Risk assessments, testing, and development processes
98%
of companies expect to be using AI in the next 12 months3
private sector employees in our dataset
1 in 12
We’re focused on finding new ways to expand the responsible use of data to help simplify HR administration. Paychex is and has always been committed to the privacy, safety, and security of information shared by our clients and their employees and we will continue to take a thoughtful and ethical approach to AI.
Advancing Data, Analytics, and AI Tools
Rigorous security standards and internal controls
Data, Analytics, and AI Tools
Corporate Responsibility
Paychex was included on Forbes' Best Employers for Diversity and Best Employers for Women lists
The Annual United Way Campaign campaign received record donations totaling $1.4 million.
• $938,000 from Paychex employees
• $350,000 from the Paychex Charitable Foundation
• $100,000 committed to a Tocqueville Society Challenge Grant
We are committed, accountable, and proud of our impact on the communities we serve.
For the fiscal year ended May 31
1 The numerical and statistical references in the report are for the fiscal year starting June 1, 2023, through May 31, 2024.
2 As of May 31, 2024.
3 2024 Priorities of Business Leaders, Paychex.
4 Based on our estimate generated by looking at the peak job savings of 2.97 million jobs per week saved during 2020 Q2, per Working Paper 29669 from the national Bureau of Economic Research, by lead author David Autor of MIT, 2022. Our clients claimed 9.1% of the Paycheck Protection Program loan dollars, saving an estimated 9.1% of the jobs, resulting in a lower bound of 270,000 jobs saved across our client base and at least 300,000 jobs saved given the distribution of job savings over time.
5 2024 Training APEX Award, Training magazine.
* For the fiscal year ended May 31. Percentage increases are indicated as year over year.
© 2024 Paychex Inc. All Rights Reserved.
Privacy
Security
Trademarks & Disclaimers
Legal
Client Testimonials
Client Testimonials
Client Testimonials
Client Testimonials
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HR Manager Jason Eller wanted to ensure employees felt appreciated and cared for, personally and professionally, to create a better environment for their furry friends. See how Paychex worked with him to put staff wellness and career development in place.
West Park Animal Hospital Puts a Priority on Employee Wellness
In Their Words:
2023 Priorities for Business Leaders
Report
2023 Priorities for Business Leaders identified that HR administration costs an average of $233,896 per company per year and about one week a month in time spent on tasks.
Read the Report
2023 Pulse of HR Report
Report
The 2023 Pulse of HR Report identified that 95% of HR leaders plan to invest in technology, and 76% will use AI next year.
Read the Report
The Rise of Generation Z: A Paychex Special Report
Report
"The Rise of Generation Z: A Paychex Special Report" (born between 1997 and 2012) helps business leaders understand the growing importance of this segment to the economy, which makes up nearly 20% of the workforce.
Get the Report
Small Business Employment Watch
Dashboard
Monthly Small Business Employment Watch reports on small business job growth, and despite the challenges of a competitive labor market and tightening credit, the data suggests small businesses remain resilient as job growth holds steady.
View Dashboard
To help businesses succeed, Paychex must be at the cutting edge of what's top of mind for leaders and their teams. Our investments in thought leadership help to build confidence with prospects and loyalty with clients as they know we understand their unique business needs and the trends facing their companies, and we can support them with relevant and timely advisory solutions and HR technology.
Driving Thought Leadership
Clients using the Paychex Retention Insights predictive analytics model reduced turnover by
15% to 20% compared to clients that didn't use the model.
We are well-established as a digital HR technology company and had clients use 426 million sessions on our HR technology platform, up 17% overall this year and up 27% for mobile access. Trends in service usage include:
Learn More
Kelly Ennis brought energy to the architectural design collective she helped establish but needed to stay focused on being creative to help grow the business. See how The Verve Partnership benefited when they brought in Paychex to handle their payroll.
The Verve Partnership and Paychex Streamline Payroll Processing
In Their Words:
As a trusted advisor to 740,000+ small- to medium-sized businesses throughout the U.S., India, and Europe, our clients reward us with their loyalty.
Delivering Exceptional Client Service
new clients
100,000+
secured for Paycheck Protection
Program loans and Employee
Retention Tax Credits
82
HR matters addressed
30,000+
126,000+
clients with Paychex for payroll
for 10+ years
11M
employee W-2s created
employees onboarded electronically
1.7M
our technology platform is becoming more useful for employees and may be reducing how often they need to go to HR or their manager with questions.
year-over-year
growth in mobile and desktop users
167%
reports downloaded
152+
Million
Paychex remains the
only human capital management provider
to offer clients a
Real-Time
Payments
(RTP)
$1.1 B
200,000
820,000
RTP are up to
from nearly
clients
transactions
and with over
solution, addressing
the growing demand
for employees who want
to be paid faster and
more often
Billion
$
71
60
59
48
37
26
15
4
0
82
Integrity
Partnership
Accountability
Respect
Innovation
Service
Learn More
Stephen Lutter knows how to run a platoon, so when a business opportunity presented itself that matched his experience in the U.S. Army, he bought a franchise. Ace Handyman Services gave Stephen a chance to supervise, lead, and serve his community, but he needed more expertise to put the right pieces in place to grow and scale his business. Stephen turned to Paychex for his HR needs, including onboarding employees from diverse backgrounds.
Ace Handyman Works with Paychex to Grow and Scale
In Their Words:
At the heart of our success is our 16,000 + dedicated employees, who have made us a digital HR leader in the markets we serve. We actively develop a best-in-class workforce and are ranked fifth among the world's best training organizations.
Creating a Compelling Team Experience
Our Values
- be ethical
- be collaborative
- be responsible
- be considerate
- be curious
- be helpful
certified HR professionals
700
employees promoted
4,197
Paychex continues to prioritize and amplify diversity, equity and inclusion through recruitment, employee resource groups, mentorship programs, training, and pay equity.
12%
of hires were female
62%
of hires were racially diverse
44%
15%
of employees used the emotional support and well-being services offered through the company's Employee Assistance program, along with
22%
workforce training, skills, and leadership development programs were delivered to employees.
5,800+
of eligible household members.
18%
Learn More
With her hands-on experience in the kitchen, Audrey Zybala saw firsthand the work the Lago 210 employees put in to making the restaurant she and her husband, Jordan, own a success. The Zybalas wanted to recognize that hard work and loyalty and used Paychex to help establish a retirement savings program for their staff.
Lago 210 Establishes a Staff Retirement Savings Program with Help from Paychex
In Their Words:
Allocates $250,000 annually over four years, will support local food banks that deliver equitable access to nutritious food in markets where Paychex has a high concentration of employees.
The Annual United Way Campaign included donations from 4,129 employees, an increase of more than 20% from last year, who pledged a new record of donations totaling $1.25M with an added corporate match. Groups from different offices also support United Way's Day of Caring through labor and fundraising. We are committed, accountable, and proud of our impact on the communities we serve.
See Our Impact
Paychex is committed to contributing to our communities, building on our reputation as one of the world's most admired, ethical, and innovative companies. To align with the shifting guidance on reducing energy consumption and greenhouse gas (GHG)emissions, Paychex has committed to updating its environmental policy at least once a year, performing enterprise-wide risk assessments, and achieving net-zero GHG emissions by 2050.
Supporting Environment, Social, and Governance
The Paychex Charitable Foundation
Paychex announced similar grants to Mental Health America and Feeding America earlier in 2023
to support emotional and physical well-being, respectively.
donated
1
$
Million
Allocates $250,000 annually over four years, will provide young people with the knowledge and skills they need for economic success.
Allocates $250,000 annually over four years, will support job training and workforce development programs in markets where Paychex has a high concentration of employees.
donated
1
$
Million
donated
1
$
Million
The Annual United Way Campaign
