Comment Persistent a accompagné AGCO dans la digitalisation de sa relation client grâce à Kore – un agent conversationnel doté d’une intelligence artificielle.
Continental Industries established, which became Aramine in 1994
Employees across the globe
machines sold per year
Continental Industries established, which became Aramine in 1994
Employees
Million turnover in 2021
Founded in 1990 in the United States, today AGCO is a world leader in the design, manufacture, and distribution of agricultural equipment. The group is constantly innovating and designing intelligent agricultural solutions to help farmers in their daily work.
Since innovation is at the heart of AGCO’s strategy, their team wanted to implement a conversational AI for the customer service of its European spare parts department. This would be an integral part of their global digitization project.
of turnover achieved internationally
machines sold per year