Comment Persistent a accompagné AGCO dans la digitalisation de sa relation client grâce à Kore – un agent conversationnel doté d’une intelligence artificielle.
Über die Frankfurter Allgemeine Zeitung
Gründung in Frankfurt am Main
Belieferte Länder rund um den Globus
Exemplare Print-Auflage
Gründung in Frankfurt am Main
Belieferte Länder rund um den Globus
Abonnenten der digitalen Ausgabe
Über die Frankfurter Allgemeine Zeitung
Founded in 1990 in the United States, today AGCO is a world leader in the design, manufacture, and distribution of agricultural equipment. The group is constantly innovating and designing intelligent agricultural solutions to help farmers in their daily work.
Since innovation is at the heart of AGCO’s strategy, their team wanted to implement a conversational AI for the customer service of its European spare parts department. This would be an integral part of their global digitization project.
Abonnenten der digitalen Ausgabe
Exemplare Print-Auflage