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The Trigger Shot
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Demonstrated Outcomes and Value
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A Better Member Experience
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Benefit Design and Access to Care
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Fertility Benefits Evolution
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Demonstrated Outcomes and Value
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Benefit design and access to care was a top priority for Cerner, but they were also drawn to a personalized service that could better help their members through the physical and emotional challenges of infertility.
A Better Member Experience
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Fertility Benefits Evolution
In 2017, with no prior coverage, associates paid out-of-pocket for costly treatments and faced high costs associated with multiples (twins or triplets). They were eager to add fertility coverage to their benefits package that supported maternity members and growing families. The time was right according to Arielle Bogorad, Senior Director of Worldwide Benefits at Cerner.
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With Progyny, everything needed for a comprehensive fertility treatment is contained within a Smart Cycle treatment bundle.
Benefit Design and Access to Care
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Supporting Growing Families: A Progyny Case Study
Cerner members have achieved superior outcomes far above the national average, increasing the rate of pregnancy, with higher live birth rates, and a lower incidence and cost of multiples.
Demo Navigation
Basics and Diagnostics
Preparing
for IVF
Stimulation & Monitoring
Follicle Stimulating Hormone &
Human Menopausal Gonadotropin Breakdown
Dr. Brian Levine from CCRM NY explains the role of the most common fertility medications utilized during an IVF cycle.
The Egg
Retrieval
IVF Lab & Fertilization
Embryo Selection & Testing
When Cerner decided to partner with Progyny, they were drawn to a benefit design that would do one thing -- avoid the status quo.
The Embryo Transfer
Blood Test & Results
See what Progyny members are saying about the Patient Care Advocate program
Progyny Patient Care Advocates (PCAs) are nurses and fertility experts trained to provide a high-touch, highly personalized concierge service for all fertility and family building needs. Each member is assigned a dedicated PCA who provides inbound and outbound support on everything from understanding treatment options to providing emotional support.
SET Rate per Transfer
85.5%
34.5%
Cerner
National Average
Pregnancy Rate
per IVF Transfer
60.0%
54.1%
Twinning (Multiples) Rate
2.7%
16.3%
Live Birth per Transfer
50.8%
44.8%
1. Cerner results based on Progyny internal data book retrieved in 2018; 2. Society for Assisted Reproductive Technology (SART) preliminary 2016; 3. Progyny Live Birth rate is projected based on reported Clinical Pregnancy rate and Miscarriage rate; 4. CDC 2016 ART Fertility Clinic Success Rates Report
See what Progyny members are saying about the Patient Care Advocate program
Cerner members described high satisfaction from the quality of service to the overall value and experience.
Arielle Bogorad isn‘t only a decision maker at Cerner, but she is also a Progyny member.
Members can utilize their Smart Cycles for whichever treatments they and their physician determine to be necessary throughout their fertility journey.
See what our members say about the Smart Cycle plan design
What our members say: The Progyny Smart Cycle
Progyny members Emily, Ian, Lindsey, and Chrissy break down their experiences with the Progyny Smart Cycle.
The value of the Progyny Patient Care Advocates
Progyny Patient Care Advocates, and Progyny members break down the value of the PCA program.
One year after implementing Progyny, they decided to expand their benefit by adding Progyny Rx, an integrated fertility pharmacy solution to further support their members and achieve cost savings.
Download a printable version of the case study
The value of the Progyny Patient Care Advocates
Progyny Patient Care Advocates, and Progyny members break down the value of the PCA program.
We make the Cerner case study available here. Email needed to download - this way we can see which prospects are serious (enough to download a document anyway).
Each member has a dedicated Patient Care Advocate that provides unlimited support and advocacy throughout their fertility journey.
Industry
Healthcare Information Technology
Headquarters
Kansas City, MO
Associates
29,000+
PCA Interactions
Overall Experience with Progyny
Quality of PCA
~5,000
4.6 out of 5
97%
Download a printable version of the case study
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Through this comprehensive benefit design, Cerner provides a benefit that supports all paths to parenthood, connects members to a premier provider network across the United States, and ensures the best treatment the first time, without any barriers to care.
Through a differentiated benefits plan design, personalized member support, a premier network of fertility specialists, and an integrated pharmacy experience, employees can pursue effective and cost-efficient treatment to build their families, while Cerner saves in treatment costs and reduced high-risk maternity and NICU expenses.
Cerner
With Progyny, Cerner implemented a comprehensive fertility benefit that improved the member experience and reduced costs – helping over 100 people grow their families.
(calls & emails)
Through a differentiated benefits plan design, personalized member support, a premier network of fertility specialists, and an integrated pharmacy experience, employees can pursue effective and cost-efficient treatment to build their families, while Cerner saves in treatment costs and reduced high-risk maternity and NICU expenses.
Cerner began its third year with Progyny in 2020.
With Progyny, Cerner implemented a comprehensive fertility benefit that improved the member experience and reduced costs – helping over 100 people grow their families.
(calls & emails)
Cerner began its third year with Progyny in 2020.
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