Hybrid Walkthrough

Click around the home office to find your employee badge.

I found it. Let’s Get to Work!

It’s not in here.

Did I lose it?

Odd place for an ID badge.

Great advice. But I still need my badge.

Explore your digital concierge options.

Welcome back! Now that you’re back in the office, you’ll see several new resources available to help you! Go on. Hover over numbers 1 through 4 for more information and click on numbers 5 and 6 to check out your different available workspaces.

Newark Only Forgot something? Swipe your badge at our technology vending machines to get: Wireless Mice Keyboards Phone Chargers Laptop Chargers Adapters

For added assistance, we’re placing QR codes wherever you see digital signage monitors so that you can have quick access to information about our technology around you, and more!

Newark Only Walk-up technology kiosks are available for people to connect with technology for support or consultation. Features include: Technology Tips/Self Help MyTechHelp Portal Password Reset People Locator Conference Room Locator Order Lunch

Click around the room to learn about your virtual offerings.

Click “Join Online” to join the meeting.

Click on the house icon to go back and do the in-office walkthrough.

Click the house icon to go back and do the work-from-home walkthrough.

Back to Lobby

2. Vending Machine

3. Laptop Lockers

4. Tech Kiosk

1. Digital Signage

4. Enter Conference Room

We’re all familiar with how to work from home. We’ve done this for three years now! Click the laptop to see how you can make your familiar remote technology practices a hybrid experience.

Notice something different? Since we’re hybrid, you’ll start seeing a mix between your colleagues joining meetings from the office AND remote!

You’ll need your badge to get into the building. Search your home office for it and click on it when you've found it.

What would you like to do?

Join a meeting

Join a scheduled meeting

Use moveable technology

Every conference room is equipped with a QR code for instructions to get set up with the available technology. Click here to see the instructions!

This means the room was not booked but you would like to utilize the technology or add the conference room to a meeting. Click here for instructions.

This means the room was previously booked through Room Finder in Outlook. Click here for instructions.

You can use the conference room pad to make calls. Click here to see call options. Tip: To unmute your conference room in a Teams meeting, select “# 6” on the panel.

Click on the house to work remotely.

Click on the Prudential building to go into the office.

Great. Let’s go!

Work from Home

But first, you need your ID badge.

Find my ID badge!

I'm Jessica, your holographic assistant.

Click around your cubicle for more information.

Back to Lobby

Welcome to your reserved workspace! Click the QR code to help you navigate your new workspace. Tip: Plug right in! The cord to the monitor provides power, internet and connection to the screen.

5. Enter Your Cubicle

Click here for a preview.

Where's the telephone?

Use Microsoft Teams for internal calling and Teams Phone or Avaya for external calling. Check out the Teams phone page for more info.

Need to report an issue or open a ticket to the helpdesk? Download CHET in Teams by clicking on "Apps" on the far left side, look for the CHET icon and click "ADD." Pin CHET to your Teams toolbar by right-clicking on the icon and selecting "Pin."

Join Online

You've been asked to present.

Click here to start

Did you know you had presentation options? Click the share screen button above to see them.

Did you know you have multiple presentation views to choose from? To learn more click here.

Share Window

Standout Presenter Mode

Side-By-Side Presenter Mode

Reporter Presenter Mode

Just kidding. We wouldn't do that to you!

Back to Homepage

Start Presenting

Getting a new device for the holidays? Add your Prudential apps now, using this New Phone Quick Setup Guide.

Looking to host an event? Do it through Teams events. Did you know you can now have up to one thousand attendees and use breakout rooms?

Back to Desk

Back to Home Desk

By now, we’re practically glued to our laptops! But forgetting laptops is not uncommon, either. So, laptop lockers are currently available in Wash, Plaza and Tower lobbies where you can borrow a laptop for the day! These laptops are disinfected and updated daily and come with login instructions for each. Just make sure to return them before you leave!

Newark Only Forgot your laptop? Borrow one for the day from the laptop locker.

Yes, you heard right! Tech Vending Machines are currently available in Wash, Plaza and Tower lobbies! Here’s what you can get: Wireless mice Portable Bluetooth keyboards Lightning cables Apple accessories (headphones, chargers, etc.) USB-A cables USB-C cables Just swipe your badge! No credit card needed.

COMING SOON. You’ll see these more and more around the Newark buildings. Use these to access: Technology Tips – Browse knowledge articles on how to solve common technology issues. Conference Room Locator – Locate a conference room within any building and floor. People Locator – Find an employee location in a reserved workspace. MyTechHelp – Self-service portal to report a technology issue, order a product/service, track ticket status, and more. Password Reset – Change or reset your Windows password.

Helpful Tools & Resources

Live chat with a help desk agent at MyTechHelp/ CHET Tech Tok

Before you go into the office ...

Lose Your Badge?

Make Parking Reservations

Reserve Your Workspace

Email CICA@prudential.com for lost badges.

For information on how to make a parking reservation, please visit this site.

Just a reminder to book your seat on the ‘MyWorkplace/’ site.

End Your Virtual Walkthrough

You’ve completed your virtual journey for your hybrid experience at Prudential. Now you’re ready for the real thing! Start here by booking your seat in MyWorkplace/!

End Your Virtual Walkthrough