Dave experienced chest pains at work.

Treatment completed, Dave returned home.

Dave participated in cardiac rehab therapy.

Completely recovered, Dave returned to work.

EMTs rushed him to the hospital.

His wife stayed at a local hotel.

Prudential paid Dave for his claim related to his second diagnosis.

Dave went home to recuperate.

Dave suffered another heart attack at home.

EMTs rushed him to the hospital.

While in the hospital, his doctor recommended treatment out-of-state at a cardiac care center.

Heart attack initial diagnosis: Benefit paid $30,000

Lodging cost ($100 x 5 days): Benefit paid $500

Heart attack second diagnosis: Benefit paid $30,000

Dave submitted his Critical Illness claim from his hospital bed.

His wife drove him to the cardiac care center where he received treatment.

Transportation ($0.50 x 200 miles round trip): Benefit paid $100

The costs of an unexpected illness can take you by surprise

Meet Dave, age 53

Follow his journey

Dave was rushed to the hospital. Although he has a good medical plan, his expenses* were more than he anticipated. Fortunately, Dave had enrolled in Critical Illness Insurance issued by The Prudential Insurance Company of America (Prudential) and was able to help protect his savings.

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3 steps to easy claims filing

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Click on each pin to see the benefit payment

$60,600

Total benefit paid:

$100

Lodging cost

$500

Transportation

$30,000

Heart attack initial diagnosis

Unexpected cost

$30,000

Heart attack second diagnosis

THIS IS AN EXCEPTED BENEFITS POLICY. IT PROVIDES COVERAGE ONLY FOR THE LIMITED BENEFITS OR SERVICES SPECIFIED IN THE POLICY.

Group Critical Illness Insurance coverage is a limited benefit policy issued by The Prudential Insurance Company of America, a Prudential Financial company, Newark, NJ. Prudential’s Critical Illness Insurance is not a substitute for medical coverage that provides benefits for medical treatment, including hospital, surgical, and medical expenses, and it does not provide reimbursement for such expenses. The Booklet-Certificate contains all details, including any policy exclusions, limitations, and restrictions, which may apply. If there is a discrepancy between this document and the Booklet-Certificate/Group Contract issued by The Prudential Insurance Company of America, the Group Contract will govern. A more detailed description of the benefits, limitations, and exclusions applicable are contained in the Outline of Coverage provided at time of enrollment. Please contact Prudential for more information. Contract provisions may vary by state. Contract Series: 114774. © 2024 Prudential Financial, Inc. and its related entities. Prudential, the Prudential logo, and the Rock symbol are service marks of Prudential Financial, Inc. and its related entities, registered in many jurisdictions worldwide. 1081289-00001-00 14W50_DG_GI290_01

This coverage is not health insurance coverage (often referred to as “Major Medical Coverage”). This type of plan is NOT considered “minimum essential coverage” under the Affordable Care Act and therefore does NOT satisfy the individual mandate that you have health insurance coverage.

*Benefits can be used for medical and non-medical purposes. Names/situations identified in this document are for example/hypothetical/illustrative purposes only. Actual benefits may vary.

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THIS IS AN EXCEPTED BENEFITS POLICY. IT PROVIDES COVERAGE ONLY FOR THE LIMITED BENEFITS OR SERVICES SPECIFIED IN THE POLICY.

This coverage is not health insurance coverage (often referred to as "Major Medical Coverage").

*Benefits can be used for medical and non-medical purposes.

Disclosures

[DESCRIPTION: The Prudential Rock Logo moves back and forth. It's followed by a Prudential webpage over an animation of a laptop on a table next to a cup of coffee. On the webpage, a mom and dad play with their daughter. To the right of the family, text. Your supplemental health benefits are a smart choice to help you stay on track financially. At the Narrator speaks, the image on the laptop is replaced by three animations. An ambulance, a person perspiring and a person on a operating table attached to a I V drip. Text on screen is spoken by the Narrator.] [AUDIO:] >> Filing your supplemental health insurance claim is quick and easy whether your employer offers accident, critical illness, hospital indemnity insurance, or all three. After all, when you're dealing with an unexpected accident, illness, or hospital stay, the last thing you may need is the hassle of filing a complicated claim. So Prudential makes it easy. No paper forms. No need to chase down medical records. No fine print or strings attached standing in the way of you and your benefit. Submit your claims from any device at any time. Log in to prudential.com/mybenefits. First-time users complete the registration form to create your username and password. Choose My Claims, then File a Claim. [DESCRIPTION: A Prudential web page with the heading, File a Claim for Supplemental Health Benefit. A animated finger selects step one, Claim Details. The finger selects step two, Payment and Documentation. Step three is Review and Submit.] [AUDIO:] Follow our simple three-step process. One, select the reason for your claim. Tell us what happened, when it happened, and who provided the treatment. Two, how do you want to be paid? Review the information provided, give us permission to get information from your doctor so you don't have to, and submit. [DESCRIPTION: An animation of a woman who smiles whilst she looks at her cell phone. The cell phone page heading reads, You also have the option to file your claim. Below this, the three options are, mail, fax or phone. Small lines bounce out from the cell phone. The cell phone page now reads, payment received, and below this a yellow check mark.] [AUDIO:] Check the status of your claim online. We'll let you know when a decision is reached on your claim and send payments right to you, not your doctor or hospital. So, with the added financial support, you can focus on getting well. [DESCRIPTION: Now the smiling woman bends down and strokes her dog. Later, she takes the dog for a walk in the park. The Prudential Rock Logo. Prudential.] [AUDIO:] Everything Prudential does is to make it easier and faster for you to get your benefits when you need them most.

Video Title: Employee Supplemental Health Video

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Dave was rushed to the hospital. Although he has a good medical plan, his expenses* were more than he anticipated.

Fortunately, Dave had enrolled in Critical Illness Insurance issued by The Prudential Insurance Company of America (Prudential) and was able to help protect his savings.

Names/situations identified in this document are for example/hypothetical/illustrative purposes only. Actual benefits may vary.