© 2024 Prudential Financial, Inc. and its related entities. Prudential, the Prudential logo, and the Rock symbol are service marks of Prudential Financial, Inc. and its related entities, registered in many jurisdictions worldwide.
The Prudential Insurance Company of America, Newark, NJ.
1048646-00005-00 NOT11_DG_GI1207_01
4 Leave Updates Time Motion Study with Workday results, 2021.
3 Prudential Group Insurance Book of Business results, 2020 and 2019, respectively.
2 Based on the introduction of pharma checks and increased participation seen with Workday, 2021 Book of Business results.
1 Historical data from ADP Workforce Now, 2021 Book of Business results.
Disclosures
Accessibility
Our strategic benefits technology partnerships and HCM connectivity are specifically selected to create value for you and your employees. They include:
Partnerships Deliver Value and Efficiency
Full Suite of Connectivity Capabilities
Requests and approvals are updated in real-time, eliminating the need for manual intervention or information to be verified by the client.
Leave & Absence
Receive more accurate invoices while eliminating errors and manual effort for roster-billed lines of coverage.
Billing
• Eliminates monthly preparation of premium support and reconciliation effort for employers
• Streamlines billing experience for accuracy
Results:
Prudential consumes to deliver accurate premium calculations and an invoice for the customer
Prudential obtains employee and enrollment data directly from platform
Employees enroll in benefits on platform
Efficient and accurate billing experience
Powered by PruExchange, focused on the user’s experience
Billing
Near-real-time retrieval of eligibility using both proprietary and LDEx standard layouts, eliminating the need for eligibility files.
Enrollment & Eligibility
• Eliminates the need for ongoing enrollment feeds
• Reduces onboarding time—no extensive file construction, reviews, testing process
• Reduces outreach to HR—due to stale, missing, or invalid data
• Improves employee experience—due to timely and accurate data exchange
Results:
Prudential consumes to deliver ongoing administrative services
Where applicable, includes a single sign-on for EOI with real-time decisions at the time of enrollment.
Platform passes eligibility and enrollment data to Prudential via real-time API.
Employee enrolls in benefit through a platform (e.g., enrollment system, HCM)
Ongoing enrollment experience
Powered by PruExchange, focused on the user’s experience
Enrollment
Automation of your Life and Disability benefit plan setup using both proprietary and LDEx standard layouts means fewer errors, improved accuracy, and time saved.
Future Enabled Partners
* Specific for ADP Workforce Now.
• Decreases administrative errors ongoing
*
• Significantly reduces time to onboard a new plan
Results:
Platform consumes plan setup data and automatically configures the customer for enrollment
Plan design and rates are transmitted to the platform via API—no manual entry
Prudential configures the plan design within the admin system
The customer and broker define the plan design with Prudential
Streamlined and efficient onboarding experience
Powered by PruExchange, focused on the user’s experience
Onboarding
Onboarding
Providing greater transparency
Increasing accuracy
Delivering greater efficiencies
Delivering results that matter
Our PruExchange data framework seamlessly exchanges data on any platform and any format to meet customers where their needs are
Pruexchange ecosystem
With our expert team, strategic platform partnerships, and the flexibility you need, we help optimize the benefits experience...with little work on your part. Best of all, your employees will find their benefits easy to enroll for and use.
PruExchange ®
RESULTS
Benefits Technology Partnerships
Full Suite of Connectivity Capabilities
REDUCE MOTION
Consultative Services
Established partnerships with consulting firms formalize integrations and streamline implementations with select human capital management (HCM) firms.
Consultative Services
Onboarding
Enabled Partners
4
Leave requests and approvals are updated in real-time, greatly reducing the administrative burden on HR staff
51 hours saved
2
Evidence of insurability form completion increased when applicants had single sign-on access
48% increased completion
3
EOI Connect increased short forms approved in real-time.
81% instant approvals
1
Plan implementations reduced by several weeks
2-3 weeks shorter
Automated claim creation means faster benefit payments to beneficiaries through reduced claims processing time.
Life Claims
• Reduced turnaround time on claim payment
• Less effort on HR team
Results:
Prudential validates eligibility, enrollment, and beneficiary data to pay claims
Benefits administrator passes eligibility, enrollment, and beneficiary information data to Prudential via API
Benefits administrator marks the coverage as termed due to death, which triggers the passing of data
Employee enrolls in benefit through a benefits technology provider (e.g., enrollment system, HCM)
Fast and accurate life claim experience
Powered by PruExchange, focused on the user’s experience
Claims
EOI is completed via single sign-on and automated real-time coverage updates eliminates the need for decision files.
EOI Connect & Decision
Exceptional Integration
Exceptional Integration
EOI Self Connect
• Simplifies the EOI process for employees
• Reduces administrative efforts for your
benefit staff
• End-to-end programming service
• Efficient and turnkey implementation
experience
• Ceridian Certified Pro Services partner
• Prudential partnership with BenefitScape as a
resource for Prudential benefits and integrations
Consulting Partnership with BenefitScape
• Reduces implementation time
• Standard data exchange format
• Combines all product eligibility on one file
Single File For Administration
• End-to-end service that delivers an efficient
and turnkey implementation experience.
• Align HCM is a UKG Certified Pro Services
Partner. Prudential has partnered with Align
HCM as a resource for the implementation of
your Prudential Benefits and Integrations.
Consulting Partnership with Align HCM
• Reduces implementation time by
eliminating the need to build multiple
eligibility file feeds.
• Standard data exchange format that combines all product eligibility on one file.
Single File For Administration
• Simplifies the EOI process for employees
and reduces administrative efforts for your
benefits staff.
• Employees complete EOI online and
decisions are returned to UKG electronically.
EOI Self Connect
Exceptional Integration
Exceptional Integration
• Employees complete EOI online
• Decisions are returned to Ceridian
electronically
Description
Description
Description
Benefits
Benefits
Benefits
Description
Benefits
Description
Benefits
Benefits
Description
Description
• Dedicated Workday experts trained on
Prudential API integrations
• Efficient and turnkey implementation
experience
Benefits
• Certified Workday Services Partner
• Prudential partnership as a resource
for the implementation of Prudential
API integrations
Description
Exceptional Integration
Consulting Partnership with Collaborative Solutions
Client Benefits
Reduced implementation time and effort for our customers
Removal of the resource roadblock customers face
Provides greater expertise and accuracy with Certified Configuration Resources
Results
APIs
Sophisticated
Our flexible approach to connectivity allows us to meet your unique needs while ensuring we optimize the benefits experience for you and your employees.
Flexible Data Exchange Options
Electronic Data Interchange (EDI)
Traditional
Data Files: Modular and LDEx
Platform Capabilities Spectrum
Flexible Data Exchange
Rely on us to help you get the most from your benefits technology investment.
Pru Exchange