The 4 Common Challenges BID Group Overcame to Drive New Revenue and Customer Value with IoT The 4 Common Challenges BID Group Overcame to Drive New Revenue and Customer Value with IoT

<div class="page"><div class="text-component"><h1>The 4 Common Challenges BID Group Overcame </h1></div> <div class="text-component">BID Group has embraced digital transformation as a key component of their service strategy. During the How BID Group Delivers New Revenue and Customer Value with the IoT webinar, Jim Brown talked to Sefton Jubenvill about BID Group's digital transformation journey. Watch the clips below to hear details on BID Group's top challenges—and how they strategically approached each one to ensure they could take full advantage of new IoT opportunities.</div> <div class="text-component">1 </div> <div class="text-component">IoT was an opportunity to outpace competitors and to better serve our customers. We could see the opportunities and the needs . . . and could see the benefits of applying IoT and digital transformation in our industry. Previously, our data gathering has been mostly limited to production so there was a lot of opportunity to . . . enable our projects to be more efficient.”</div> <div class="text-component">“</div> <div class="text-component">next</div> <img src="http://media-s3-us-east-1.ceros.com/ptc/images/2020/07/27/9f86200e3c06e4d85844b60486742185/adobestock-229884319.jpg" alt="" class="image-component"/> <img src="http://media-s3-us-east-1.ceros.com/ptc/images/2020/07/27/6710cae04db77ab7fc6a51c424439f7c/team-icon.svg" alt="" class="image-component"/> <img src="https://media-s3-us-east-1.ceros.com/ptc/images/2020/10/05/0db1b4c601988666520e08b4a5aab711/hyero.jpg" alt="" class="image-component"/> <img src="http://media-s3-us-east-1.ceros.com/ptc/images/2019/05/30/e3a97e8f2a0613e35c3acb4ae9e5c2ed/down-icon.svg" alt="" class="image-component"/> <img src="http://media-s3-us-east-1.ceros.com/ptc/images/2020/07/27/ffbdd29f2847ab23e02d0812e5c8490a/image.svg" alt="" class="image-component"/> <div class="text-component">BID Group is one of the largest integrated suppliers to the wood processing industry and is the North American leader in their field. Achieving this position required a deep understanding of how their products and services help their customers operate at the highest level of profitability.</div> <div class="text-component"><h2>Calculating Value of IoT Initiatives</h2></div> <img src="http://media-s3-us-east-1.ceros.com/ptc/images/2020/07/27/9814c366b29be2c416acb7b58eaa5c96/image.svg" alt="" class="image-component"/> <img src="http://media-s3-us-east-1.ceros.com/ptc/images/2020/07/27/e9246816eb1eb72cbb59ac31a35e9a67/image.svg" alt="" class="image-component"/> <img src="http://media-s3-us-east-1.ceros.com/ptc/images/2020/07/27/e9246816eb1eb72cbb59ac31a35e9a67/image.svg" alt="" class="image-component"/> <img src="http://media-s3-us-east-1.ceros.com/ptc/images/2020/07/27/b1bd1047f4576c2a8760ae69304e9c4d/image.svg" alt="" class="image-component"/> <img src="http://media-s3-us-east-1.ceros.com/ptc/images/2020/07/27/b1bd1047f4576c2a8760ae69304e9c4d/image.svg" alt="" class="image-component"/> <img src="https://media-s3-us-east-1.ceros.com/ptc/images/2020/09/18/c2aa5e6786b10d6ed964854483492fdf/iot-analytics-vct.jpg" alt="" class="image-component"/> <img src="http://media-s3-us-east-1.ceros.com/ptc/images/2019/05/30/e3a97e8f2a0613e35c3acb4ae9e5c2ed/down-icon.svg" alt="" class="image-component"/> <img src="http://media-s3-us-east-1.ceros.com/ptc/images/2020/07/27/9f86200e3c06e4d85844b60486742185/adobestock-229884319.jpg" alt="" class="image-component"/> <div class="text-component"><h2>Gathering Data in the Field</h2></div> <div class="text-component">2 </div> <div class="text-component">next</div> <img src="http://media-s3-us-east-1.ceros.com/ptc/images/2019/05/30/e3a97e8f2a0613e35c3acb4ae9e5c2ed/down-icon.svg" alt="" class="image-component"/> <img src="http://media-s3-us-east-1.ceros.com/ptc/images/2020/07/27/9f86200e3c06e4d85844b60486742185/adobestock-229884319.jpg" alt="" class="image-component"/> <div class="text-component"><h2>Getting Value out of Data Collection</h2></div> <div class="text-component">3 </div> <img src="http://media-s3-us-east-1.ceros.com/ptc/images/2020/07/27/9814c366b29be2c416acb7b58eaa5c96/image.svg" alt="" class="image-component"/> <div class="text-component">next</div> <img src="http://media-s3-us-east-1.ceros.com/ptc/images/2019/05/30/e3a97e8f2a0613e35c3acb4ae9e5c2ed/down-icon.svg" alt="" class="image-component"/> <img src="http://media-s3-us-east-1.ceros.com/ptc/images/2020/07/30/bf02d19dfcf19a8a195669cdfc9a5f2b/gear-icon.svg" alt="" class="image-component"/> <div class="text-component">“</div> <div class="text-component">We had been working in one particular site with our own [data-gathering] efforts. So, we implemented the PTC platform on a proof of concept basis there, just to see how it compared to what we had been working on for a year and a half there. We were able to not only reproduce that data gathering but . . . we were able to quickly go beyond that. We could very, very quickly do things more accurately and deliver the value without all the pain of fighting with the platform itself and various data integrity issues that we had. It was a game-changer for sure.”</div> <img src="http://media-s3-us-east-1.ceros.com/ptc/images/2020/07/27/9f86200e3c06e4d85844b60486742185/adobestock-229884319.jpg" alt="" class="image-component"/> <div class="text-component">4 </div> <div class="text-component">next</div> <img src="http://media-s3-us-east-1.ceros.com/ptc/images/2019/05/30/e3a97e8f2a0613e35c3acb4ae9e5c2ed/down-icon.svg" alt="" class="image-component"/> <div class="text-component">“</div> <div class="text-component">We were able to rapidly connect 9 or 10 more sites. These are sites that had many different PLCs and many different optimizer databases and kiln systems . . . so we were able to bring all the systems in quite quickly and rapidly. The information was there before, but you didn’t have the visibility to the extent that you could actually use that information.”</div> <img src="http://media-s3-us-east-1.ceros.com/ptc/images/2020/07/30/bf985e63ddd4eb29629984cde4c1f36e/innovation-icon.svg" alt="" class="image-component"/> <div class="text-component"><h2>Scaling for Rapid Value Across Sites</h2></div> <div class="text-component">Watch the full How BID Group Delivers New Revenue and Customer Value with the IoT webinar to learn how BID group is saving customers' hours of downtime, replicating IoT across sites, and incorporating other "game-changing" innovations."</div> <img src="http://media-s3-us-east-1.ceros.com/ptc/images/2020/07/27/9f86200e3c06e4d85844b60486742185/adobestock-229884319.jpg" alt="" class="image-component"/> <img src="http://media-s3-us-east-1.ceros.com/ptc/images/2020/07/30/91a1bbea334c375079d43ce46494f6ef/cta.svg" alt="" class="image-component"/> <div class="text-component">next</div> <img src="http://media-s3-us-east-1.ceros.com/ptc/images/2019/05/30/e3a97e8f2a0613e35c3acb4ae9e5c2ed/down-icon.svg" alt="" class="image-component"/> <div class="text-component">next</div> <img src="http://media-s3-us-east-1.ceros.com/ptc/images/2019/05/30/e3a97e8f2a0613e35c3acb4ae9e5c2ed/down-icon.svg" alt="" class="image-component"/> <img src="http://media-s3-us-east-1.ceros.com/ptc/images/2020/07/27/9f86200e3c06e4d85844b60486742185/adobestock-229884319.jpg" alt="" class="image-component"/> <img src="https://media-s3-us-east-1.ceros.com/ptc/images/2020/09/17/43b721c34d5c5b05c0942fc5bdf4a811/jimb.png" alt="" class="image-component"/> <img src="https://media-s3-us-east-1.ceros.com/ptc/images/2020/09/17/2d04bf6890d4cd0128c4e24ccb170bc2/sefton.png" alt="" class="image-component"/> <div class="text-component">Jim Brown President, Digital Enterprise Research, Tech-Clarity, Inc.</div> <div class="text-component">Sefton Jubenvill VP Digital Transformation, BID Group</div> <div class="text-component">COMMON CHALLENGE</div> <div class="text-component">COMMON CHALLENGE</div> <div class="text-component">COMMON CHALLENGE</div> <div class="text-component">COMMON CHALLENGE</div> <div class="text-component">“</div> <div class="text-component">The data gathering part has to be easy because you want to get to the orchestration of the accurate data as soon as possible, because you want to be delivering solutions and delivering value. . . .You can get into a situation where so much of your effort is on the data collection and data integrity side of it that you miss the big picture."</div> <div class="text-component">“</div> <div class="text-component">We’re very light on-prem, we’re not having to make lots of trips to site, we’re able to do everything just in the cloud. It's given us great power and great momentum as we go forward.” </div> <div class="text-component">IoT as a “Game-Changer” for Industrial Machine Builders</div> <div class="text-component">* quotes have been minorly edited for clarity and conciseness</div> <img src="http://media-s3-us-east-1.ceros.com/ptc/images/2020/07/30/8016defcf0f9f7180fe5757f7122d519/strategy-icon.svg" alt="" class="image-component"/> <img src="https://media-s3-us-east-1.ceros.com/ptc/images/2020/09/18/c6e8987d48ee05952f078c9a355456c0/tablet.png" alt="" class="image-component"/> <img src="https://media-s3-us-east-1.ceros.com/ptc/images/2020/09/18/53c3f96e0b750e81d211d94ec7186a46/image.svg" alt="" class="image-component"/> <img src="https://media-s3-us-east-1.ceros.com/ptc/images/2020/09/18/2b10585089b1921933d9feffaa567870/image.svg" alt="" class="image-component"/> <img src="https://media-s3-us-east-1.ceros.com/ptc/images/2020/09/18/0c60c73e058b9159a9d378eca19365dc/image.svg" alt="" class="image-component"/> <div class="text-component">to Drive New Revenue and Customer Value with IoT</div></div>