7 Ways
AR is Elevating Employee Experiences
Much has been made of Augmented Reality’s ability to improve workforce productivity metrics. As organizations become more AR-savvy, they are realizing it is an ideal medium for elevating the employee experience. A better employee experience is more important than simply driving productivity gains. But how, exactly, can AR improve the work experience for your people? Here’s seven ways AR is working today.
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As your company grows, so does your need for skilled teams. But as tenured experts retire—how can you replenish your pool of talent and passion? Try embracing tools and experiences that represent a way into the future—for you and your employees.
Job opportunities are based on machines and equipment that may be years or decades old. You risk deterring applicants who want to play a role in tomorrow’s economy.
By overlaying 3D interactive data and models into your workspaces, you transform work itself into a more engaging and immersive experience.
AR is also a very compelling example of cutting-edge technology to show off to new recruits.
without AR
with AR
Recruiting
Safety and Compliance
supporting
Building a brand and reputation for safety and compliance isn’t just important to your customers—your future employees will also consider your commitment to a safe workplace. Consider how AR can give your current operations new layers of safety, comfort, and compliance.
Temperature, electrical, chemical, and other worksite hazards may lurk in plain sight. Compliance checkpoints can be difficult, distracting, or even dangerous to complete.
without AR
AR can reveal hazards and clearly flag them for your teams. Step-by-step instructions help guide work—from complicated processes to repetitive tasks—while seamlessly integrates checkpoints.
with AR
a confidence culture
cultivating
Oxford University research shows that happy employees are 13% more productive. And confidence is a key contributor—another survey revealed that 94% percent said that confidence is “important” to the work experience. AR can deliver a sea-change in employee skills and confidence:
Outdated training environments can create anxiety, self-doubt, and a lack of engagement for new workers.
without AR
AR training provides engaging, immersive, and safe environments to learn the work experience. Once onboarded, AR-based guidance can continue to boost employee confidence and grow additional skills.
with AR
OSHA penalties are a serious business
As of 2021, OSHA penalties for unaddressed violations can total over $13,000 per day, and willful or repeated violations can top $136,000 per violation. In 2019, over 4,000 violations were issued for insufficient hazard communications.
$13k
$136k
per day
per violation
94%
& incentivizing work
rewarding
When it comes to a positive work experience, feeling valued and rewarded for work is just as important at self-confidence. It also creates a virtuous cycle that can incentivize your teams to be passionate and driven. Again, AR is a medium that can reinforce shared positivity for a job well done.
Performance evaluations and feedback occur periodically, removing it from the immediacy of day-to-day work experiences.
without AR
AR connects people with processes to build an immersive feedback loop. AR minimizes mistakes, enables real-time, hands-on coaching, and can even gamify performance.
with AR
GE Healthcare Redefines Employee Support
Discover how GE Healthcare is using AR to make work more rewarding and immersive for field engineers. This PTC webcast replay features Matthew Kwiatkowski, the Innovation Program Lead at GE Healthcare, and Sarah Reynolds, VP of AR & IoT Marketing. Register for the replay
Employee Mobility
Empowering
The COVID-19 pandemic has highlighted an existing need to make employees—and their workplaces—more mobile. AR helps with both and also creates career mobility as the AR-focused skillsets become more in demand.
Employees and teams build a deep, but sometimes narrow, skillset. This may limit the range of work somebody can do, and where they can do it.
without AR
AR accelerates your teams’ skillsets, allowing people to be more flexible and mobile. AR-powered collaboration enables people to solve more problems from a distance.
with AR
Expertise into a Shared Resource
Transforming
Career-tenured experts are among your company’s most valuable resource. But that also places a premium on their time and may force difficult decisions about how to best deploy them. AR can expand expertise into a shareable resource that benefits their fellow employees. AR-based training and mentorship also creates new career opportunities for senior employees who might otherwise be considering retirement.
Experts’ time is reserved for exclusive situations or customers, creating gaps where their skills aren’t easily cost-justified.
without AR
Experts can help shape and produce AR-based training and guided experiences to share their skills. They can also use AR-remote assistance to help teammates from afar.
with AR
Employee Engagement is Key to a Culture of Success
A recent Gallup survey focused on teasing apart the difference between general contentment, and engagement. They found 51% of employees are not engaged, but indifferent. Conversely, they discovered that when companies had “highly engaged” teams—experience a 41% drop in absenteeism, and a 17% boost in productivity.
conclusion
Empowered and engaged employees correlate strongly with overall business success. One of the best ways to improve engagement is through their day-to-day experience on the line and in the field. That’s one of the reasons why AR is proving so successful. While technologies like the IIoT can reduce costs and improve efficiency, AR unlocks new ways of learning and guiding employees that don’t just make people better at their jobs—it helps connect them to their work.
For more information about how AR-empowered employees are improving productivity and quality, check out our eBook that looks at AR’s impact on compliance and standard operating procedures (SOPs).
of the employee
voice
The industrial Internet of Things (IIoT) famously gave a voice to your machines, equipment, and physical assets by exposing valuable data. AR can extend a similar benefit to your people, with new ways to provide input and feedback about their work environment. This doesn’t just improve your business—it can encourage your employees to become more engaged in a shared success.
Issue logging is functionally separate from core employee responsibilities—reducing feedback and employee engagement.
without AR
Your team can observe and log defects or problems in real time, with minimal interruption to work. Feedback plays a bigger role in addressing issues and improving processes.
with AR
Employee Engagement is Key to a Culture of Success
A recent Gallup survey focused on teasing apart the difference between general contentment, and engagement. They found 51% of employees are not engaged, but indifferent. Conversely, they discovered that when companies had “highly engaged” teams—experience a 41% drop in absenteeism, and a 17% boost in productivity.
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